Account Executive

About Bureau:

Bureau is a founder-led global company built around a simple belief: better spaces make better work.

Today, we make soundproof office booths that help people focus, meet and think. But our ambition is much bigger than what we sell. We want to shape how people do their best work, and build a company that can make a meaningful dent in the way work feels.

We’re a small, fast-moving team with a lot still to build. That means real ownership, room for good ideas and the chance to have an outsized impact.

At Bureau, our people are what make us different

At the heart of our business is a global team of passionate, caring, highly accountable and entrepreneurial people who are empowered to make an impact. We bring our true selves, unique talents and personalities to work every day — and we believe that’s what makes our culture stronger.

We’re first and foremost a sales-driven organization, powered by technology and design, with a big ambition: to shape how people do their best work. Through our best-in-class modular workspaces and booths, we’re helping businesses create better places to work — with products that ship around the world.

Our team is global, connected and growing. We operate from our main hubs across Australia, Canada (Vancouver and Toronto), the US (New York and Dallas), and UK/Europe and are supported by talented teams across the Philippines, Argentina, Mexico, Colorado and growing. We’re continuing to expand, with new hubs planned in Los Angeles and San Francisco.

What it’s like to be a Bureaupian

Bureau runs on the drive, care, and character of its people. We’re intrinsically motivated—we show up with hustle, ownership, and high standards because that’s who we are. We play to win, solve problems with grit and resourcefulness, and step up before we’re asked.

We’re a collaborative, curious team that challenges each other, learns constantly, and gets things done. We care deeply about our work, each other, and the impact we create—but we also believe work should be fun. We don’t take ourselves too seriously, and there’s plenty of personality, humour, and good energy along the way.

Our Core Values and guiding principles shape how we work and show up for one another. We’re building a company where great people can grow quickly, have a voice, do meaningful work, and have fun while doing it. If that sounds like your kind of dream team, we’d love to meet you.

Our Core Values

• We are intrinsically motivated. We do great work because that’s who we are, not because we’re told to.
• We play to win. We set the standard and push it higher.
• We are problem solvers. We take ownership, figure it out and get it done.
• We care. We show up with honesty, respect and real support.
• We are fun. We take the work seriously, not ourselves.

Role Overview:

The Account Executive owns SMB and Mid-Market opportunities at Bureau from first conversation through close. This is a hands-on, high-energy sales role for someone who enjoys creating opportunities, building relationships, and turning prospects into customers.
You’ll be responsible for a mix of inbound and outbound sales, with a strong focus on pipeline creation, prospecting, qualification, discovery, solution selling, negotiation, and closing. You’ll work across marketing, SDR/BDR, product, operations, and leadership to create a great customer experience and move opportunities forward.
You’ll be expected to own your number, own your pipeline, and own your outcomes. We’re looking for someone who is proactive and commercially curious — someone who doesn’t wait for opportunities to land in their lap, but actively creates them.
Technology and AI are also a meaningful part of how we sell at Bureau. You’ll be expected to use our sales technology effectively, keep CRM data clean and actionable, and continuously look for ways to use AI and automation to improve prospecting, research, personalization, productivity, and sales execution.

This role is based in our Vancouver location at 228 W 5th Ave. We are an office-first environment, with teams working from our Vancouver location 3 days per week (Mondays, Tuesdays, and Thursdays).

Responsibilities:

1. Sales and Revenue Generation:
   • Develop and execute outbound prospecting strategies to create new opportunities.
   • Manage and covert inbound leads generated through Marketing and SDR/BDR channels.
   • Present Bureau's products and solutions in a compelling, customer-focused way.
   • Build tailored proposals and solutions based on customer requirements.
   • Identify new business opportunities and market trends.
   • Maintain a healthy pipeline and proactively identify gaps in pipeline coverage.
2. Pipeline & CRM Management:
   • Own accurate and up-to-date opportunity management within Hubspot.
   • Maintain strong CRM hygiene, including contacts, activities, deal stages, next steps, close dates, and forcasting.
   • Use data and sales activity metrics to understand what is working and where to improve.
   • Develop repeatable prospecting and pipeline-generation habits.
3. Customer and Partner Relationship Management:
   • Build and maintain strong, long-lasting relationships with customers.
   • Understand clients' business needs and objectives and translate them into relevant Bureau solutions to provide tailored solutions.
   • Follow through on commitments and ensure a strong handoff to internal teams after the sale.
4. Collaboration:
   • Work closely with cross-functional teams, including marketing and product development, to ensure a unified approach to creating customer value and success.
   • Collaborate with internal stakeholders to develop customized solutions for clients.
   • Share market feedback, customer insights, competitive intelligence, and common objections with the wider team.
5. Market Intelligence:
   • Stay up to date on industry trends, competitive landscape, and market changes.
   • Understand Bureau's value proposition and competitive differentiation.
   • Provide feedback to the team regarding product and service improvements.
6. Technology, AI & Sales Enablement:
   • Proficient in the tools and technology used across the Bureau sales organization such as Hubspot and Notion.
   • Leverage AI tools such as Claude to improve prospect research, account planning, sales messaging, meeting preparation and productivity.
   • Demonstrate a high aptitude for learning new technology and adapting as tools and systems evolve.
   • Look for opportunities to automate repetitive sales tasks and improve the overall sales process.
7. Reporting and Analysis:
   • Prepare regular and accurate sales reports for management.
   • Analyze data and metrics to identify areas for improvement and optimize sales strategies.
   • Track key sales metrics including pipeline generation, conversion, activity, win rate, sales cycle, and revenue performance.

Qualifications:

• 2+ years of experience in sales, business development, account management, or a similar client-facing role.
  
• A natural relationship builder with strong communication and interpersonal skills.
• Commercially minded, proactive, and always looking for new opportunities to grow the business.
• Results-driven with strong negotiation and closing skills.
• Comfortable taking ownership, moving fast, and figuring things out without a step-by-step playbook.
• Strong organizational skills with the ability to manage multiple opportunities, priorities, and stakeholders simultaneously.
• Strong CRM discipline, with experience using Hubspot or a similar CRM platform.
• Strong working knowledge of Notion, Google Workspace, Slack, and other modern collaboration tools.
• High aptitude for AI and emerging technology, with a strong ability to quickly adapt to and leverage new tools.
• A problem solver who can figure things out, find answers, and move work forward without needing constant direction.
• Curious, accountable, competitive, and motivated to continuously improve.

Compensation:

The expected compensation range for this role includes $60-70K (Base Salary), plus OTE (On-Target-Earnings) of up to $110K. Final compensation, including the overall compensation package, will be determined based on the successful candidate’s experience, skills, and overall fit for the role. Plus a comprehensive benefits package, including:

• 15 days of paid vacation to recharge and explore
• 10 paid sick/personal days to rest when you need it
• The ability to work remotely for 4 weeks per year, for greater work-life balance
  
• Your birthday off — because you deserve to celebrate
• Up to 5 additional unpaid PTO days per year for extra flexibility
• Access to the TELUS Employee Assistance Program
• A comprehensive extended health benefits program through Equitable Life
• A health and wellness spending account
• An amazing corporate culture in a fast-growing company that's disrupting the industry
• Career Development Program - $1000 per year to encourage continuous education
• Bureau Master Class Series - a learning experience to help team grow and learn from experts both inside and outside the business
• Reward and Recognition Program