Posted last month
Account Manager
@ Conviva
Canada
Overview
Conviva is hiring an Account Manager to manage key media and entertainment accounts, working with its video, AI Agent, advertising and digital application teams. The role owns renewals and expansion contracts, builds long-term relationships with customer leaders, and runs quarterly business reviews. The posting states an OTE of $200,000 to $250,000 plus equity and benefits.
Responsibilities:
- Renew and expand key media and entertainment accounts
- Negotiate expansion and renewal contracts
- Build relationships with leaders across customer teams
- Organize and lead quarterly business reviews
- Act as liaison between customer and internal teams
Requirements summary:
- 5+ years in sales or account management at a technology company
- Experience selling enterprise technical solutions
- AI, analytics or big data sales experience preferred
- Proven record of growing revenue and product adoption
- Excellent relationship-building skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-09-28
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Sales |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: moderate · ground: minimal |
| Work setting | Client sites, Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Conviva
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Conviva reveals how customers interact with AI agents, apps, and websites— uncovering patterns for high-impact outcomes.
Full company description
Conviva transforms every digital interaction, across apps, websites, and AI agents, into outcome-based intelligence that reveals how experiences truly perform and drive results. Powered by full-census client-side telemetry and a patented stateful analytics engine, Conviva continuously analyzes every session and conversation to expose behavioral patterns, connect them to outcomes, and surface opportunities for growth and improvement in real time. The result is a single, objective view of the digital experience from the consumer’s perspective, empowering product, marketing, and engineering teams to build more adaptive, measurable, and outcome-driven businesses in the Agentic era.
- LinkedIn followers
- 104,142
- People associated on LinkedIn
- 567
- Reported office locations
- 989 E. Hillsdale Blvd, Suite 400, Foster City, CA 94404, US
- Room 1601, Floor 16, Building C, Tower 2, Wangjing SOHO, Chaoyang District Beijing, CN
- No.28, 1st Floor, FERNS ICON, Outer Ring Road, Doddanekkundi, Bengaluru 560037, IN
- Business categories
- Media and Entertainment
- Data Integration
- Information Technology
- Social Media
- Application Performance Management
- Software
- Marketing
- Video Streaming
- Analytics
- Advertising
- Telecommunications
- Video
- Other recorded names
- Conviva
- Specialties
- OTT
- Quality of Experience
- Video Streaming
- Data Intelligence
- QoE
- AI
- Technology
- Measurement
- Analytics
- Streaming Quality
- Streaming
- Data Analytics
- Operational Data Analytics
- Stateful Metrics
- Performance Analytics
- Agentic AI
- AI Agent Analytics
- and AI Agent Optimization
- Profile identifies a recruitment agency
- No
- Reported total investment
- 110,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Conviva transforms every digital interaction, across apps, websites, and AI agents, into outcome-based intelligence that reveals how experiences truly perform and drive results. Powered by full-census client-side telemetry and a patented stateful analytics engine, Conviva continuously analyzes every session and conversation to expose behavioral patterns, connect them to outcomes, and surface opportunities for…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 201-500 employees |
| Headquarters | Foster City, CA |
| Organization type | Privately Held |
| Year founded | 2006 |
| Specialties | OTTQuality of ExperienceVideo StreamingData IntelligenceQoEAITechnologyMeasurementAnalyticsStreaming Quality |
| Open jobs on Jobsy | 9 |
| View page |
Conviva is the experience analytics platform for AI agents, apps, and streaming. Conviva pioneered quality of experience measurement for streaming video and has supported live digital experiences across 20 Super Bowls, 10 Olympic Games, and five FIFA World Cup tournaments. With full-census, real-time, stateful analytics, Conviva shows what consumers actually experience, not just whether systems are running, and connects that experience to revenue, retention, and risk.
Conviva is seeking an Account Manager to manage key media and entertainment (M&E) accounts, working with their video, AI Agent, advertising, and digital application teams.
What You Get to Do:
- Identify and pursue expansion opportunities within your customer base of industry leading M&E customers. Own the renewal process end-to-end.
- Manage contractual negotiations and the execution of expansion and renewal contracts.
- Responsible for overall management of the account, both internally and externally.
- Meet with the customer onsite and spend time with them in person to build relationships.
- Set the overall strategy for the account and partner closely with your technical colleagues to expand the products the client utilizes and grow account revenue.
- Ensure the customer is getting value from Conviva's products and services and are happy with the support from your account team.
- Develop strong and long-term client relationships with key leaders within groups such as AI Agent, Operations, Product, Customer Care and Engineering teams.
- Map out the organization of large and complex media and entertainment accounts with multiple brands, groups, and stakeholders within it.
- Act as the customer's first point of contact and liaison between customer and internal teams for key initiatives.
- Organize and lead customer Quarterly Business Reviews and key meetings.
What You Bring to the Role:
- 5+ years of experience in Sales and/or Account Management at a leading technology company selling enterprise technical solutions. Experience selling AI, analytics, and/or big data is preferred.
- Successful record of sales and growing new product adoption and revenue.
- Motivation to proactively deliver client follow ups and organize meetings that ensure a successful business relationship with the client.
- Comfortable multi-tasking, independently prioritizing tasks by business impact, and working collaboratively with an internal team.
- Drive to learn about Conviva's new products and our customers' business goals.
- Excellent relationship building skills.
The expected On-Target Earnings (OTE) for this full-time position is $200,000 - $250,000, which includes base salary and variable compensation, plus equity and benefits. Compensation is determined by various factors such as qualifications, experience, relevant education and training.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe.
Learn more at conviva.ai and follow the company on LinkedIn and YouTube.
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