Posted 25 days ago
Account Manager/Sr. Account Manager
@ 1Milk2Sugars
Toronto, Ontario
Overview
1Milk2Sugars is hiring an Account Manager or Senior Account Manager to manage client accounts and lead integrated marketing and public relations campaigns. The role covers client relationships, campaign delivery, new business, client reporting and drafting contracts and SOWs. The posting states full-time employment, French-English bilingual proficiency as an asset, and a hybrid schedule with flex hours.
Responsibilities:
- Gérer les relations avec les clients et agir comme conseiller stratégique
- Diriger les campagnes marketing et de relations publiques intégrées
- Définir les objectifs, échéanciers et budgets des projets
- Participer au développement d'affaires et aux propositions
- Rédiger les rapports clients et les contrats, SOW inclus
Requirements summary:
- Minimum de 5 ans d'expérience en relations publiques, expérience en agence obligatoire
- Expérience auprès de clients mode, beauté ou style de vie
- Bilinguisme français-anglais, un atout
- Solides compétences en gestion de projets
- Baccalauréat en communication ou relations publiques, préférable
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business development |
| Experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Communications, Public Relations |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
1Milk2Sugars
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Silver Service Communications
Full company description
Proudly recognized as one of Canada’s Fastest-Growing Companies by the 2020 Growth List and a certified Great Place to Work for 3 years now, 1Milk2Sugars is an award-winning, bilingual agency specializing in PR, Influencer Marketing & Social Media. Helmed by an all-female ownership team that includes Founder & CEO Priya Chopra, President & Partner, Ruth Goudie, and Creative Director & Partner, Emma Cusson, 1M2S is a multi-city agency with offices in Toronto, Montreal and New York. Its esteemed portfolio of top international brands includes NIVEA, e.l.f. Cosmetics, Keys Soulcare, Keurig, Canada Dry, Vans, Lowe’s Canada, Decathlon, Genuine Health and Centrum.
- LinkedIn followers
- 20,807
- People associated on LinkedIn
- 64
- Reported office locations
- 135 Liberty St, 300, Toronto, Ontario M6K 1A7, CA
- 739 Rue de la Commune, Montreal, Quebec H3C 1X7, CA
- 205 W 54th St, New York, 10019, US
- Other recorded names
- 1Milk2Sugars
- 1Milk2Sugars Inc.
- Specialties
- Brand Events
- Brand Activations
- and Brand Partnerships
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Proudly recognized as one of Canada’s Fastest-Growing Companies by the 2020 Growth List and a certified Great Place to Work for 3 years now, 1Milk2Sugars is an award-winning, bilingual agency specializing in PR, Influencer Marketing & Social Media. Helmed by an all-female ownership team that includes Founder & CEO Priya Chopra, President & Partner, Ruth Goudie, and Creative Director & Partner, Emma Cusson, 1M2S is…
| Field | Value |
|---|---|
| Industry | Public Relations and Communications Services |
| Company size | 51-200 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 2012 |
| Specialties | Brand EventsBrand Activationsand Brand Partnerships |
| Open jobs on Jobsy | 5 |
| View page |
Job Description: Account Manager/Sr. Account Manager
JOB SUMMARY
As an Account Manager or Sr. Account Manager at 1Milk2Sugars, you will be responsible for managing client accounts and leading the execution of strategic marketing & PR campaigns. You will serve as the primary point of contact for clients, ensuring their needs are met and their expectations are exceeded. Proficiency in both languages is essential for this position.
JOB TASKS + RESPONSIBILITIES
- Develop and maintain strong client relationships, serving as a trusted advisor and strategic partner.
- Lead the development and execution of integrated marketing & public relations campaigns, working closely with internal teams to ensure projects are delivered on time and within budget.
- Define project objectives, timelines, and budgets, and monitor progress to ensure successful project delivery.
- Provide strategic guidance to clients, identifying opportunities for growth and optimization.
- Actively participate in new business development efforts, including identifying leads, pitching and contributing to proposals.
- Mentor and provide guidance to direct reports and other team members.
- Stay informed about industry trends and best practices, sharing insights with clients and internal teams.
- Ensure client satisfaction and retention through exceptional service delivery and proactive communication.
- Prepare and review thoughtful client reports: monthly, quarterly and campaign recaps with attention to insights and strong analytical data.
- Take the lead in drafting SOWs and contracts for new projects or campaigns, ensuring that all terms and conditions are clearly defined and documented.
- Collaborate with finance dept. and partners to ensure that contract documents comply with company policies, legal requirements, and industry standards.
- Provide guidance and support to the account team in contract preparation, reviewing their work and offering feedback as needed.
- All other duties or projects as assigned.
Education & Mandatory Skills
- Bachelor's degree/certificate in Communications, Public Relations or other related specialties preferred
- French-English Bilingual: Proficiency in both languages is an asset.
- Minimum 5 years working experience in public relations (Agency experience is a must) working with fashion, beauty or lifestyle clients.
- Proven track record of success in managing client relationships and delivering strategic marketing campaigns.
- Strong leadership and communication skills, with the ability to inspire and motivate teams.
- Excellent project management skills, with the ability to manage multiple projects simultaneously.
- Strategic thinker with a creative mindset and problem-solving abilities.
- An understanding of the Canadian media landscape, or the ability to quickly build relationships within it, is an asset.a]
- Proficiency with Mac systems, as well as Office software (Word, PowerPoint & Excel)
- Polished writing & presentation skills; both written & in person
Sip Into Success: Our Blended Perks & Benefits
- Awesome Leadership: We're all about collaboration, creativity, and respect. Our values include playing nice, brewing big and being dependable.
- Health & Wellness: Full-time permanent employees get medical, vision, and dental benefits after three months.
- Profit Sharing: Eligible for Merit + Bonuses after 1 year.
- Flexible Workweek: Enjoy flex hours with hybrid options.
- Holiday Chill: We close down for a paid break during Christmas (subject to change).
- Wellness Perks: Premium Calm app subscription and access to Perkopolis.
- Work from Anywhere: After a year with us, work from wherever you want for up to 3 weeks!
EQUAL OPPORTUNITY
1Milk2Sugars is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our recruitment process, AI tools may be used to summarize interview discussions.
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