Administrative Assistant

About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description

As an integral member of International Education, you will be responsible for all aspects of the department's day-to-day operations, including the International Learner Program, Continuing Education and Virtual Education and Mentorship. You will report to and provide administrative support to the Director of International Education with matrix reporting to the Program Manager. Additionally, you will act as a resource and communication link for the department.

Here's What You'll Do

• Enhance and maintain the document management system and act as SharePoint administrator
• Manage priorities, establish & implement workflow efficiencies, support calendaring, communications and commitments with sound judgment, discretion and organizational awareness
• Process travel and expense reimbursement claim forms
• Record and transcribe meeting minutes; follow up and/or implement items and deliverables resulting from minutes
• Organize and plan meeting rooms, meals, and audiovisual equipment services for various meetings/conferences/events
• Serve as a trusted point of connection for all aspects of the International Learner Program (ILP), including the application process, while ensuring timely information exchange, appropriate follow-up and orientation for the international learners
• Support administrative needs for Continuing Education services, and virtual Education and Mentorship projects

Here's What You'll Need

• Post-secondary degree or diploma in business or office administration with a minimum of 3 years administrative experience ideally within the healthcare industry
• Excellent communication, organizational, problem-solving, and analytical skills
• Proficiency in Microsoft Office applications
• Intuitive, anticipatory and comfortable working independently with minimal guidance and oversight, along with being an active member of a dynamic team
• Exemplary planning and organization skills with the ability to multi-task and change priorities quickly under short notice
• Demonstrated ability to work in an ambiguous, fast-paced environment with multiple competing priorities
• Flexibility to support projects at various times of the day within reason, given the time difference between Toronto and international clients
• Aptitude to think both conceptually and at an operational level
• Experience and ability to recognize and be aware of various cultures as they relate to different regions of the world
• Demonstrated commitment to advancing equity, diversity, and inclusion objectives

Employment Type

• 1 year contract, potential for extension/permanent
• 35 hours per week
• Hybrid (onsite and remote) work model

Here's What You'll Love

• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How To Apply

Technical difficulties? Email [email protected] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.