Posted 3 days ago
Administrative Assistant & Front Desk
@ WD SWIM
Markham, Ontario
SIGNALS
Overview
WD SWIM is hiring a full-time Administrative Assistant & Front Desk at its Markham swim school, reporting to the Operations Manager. The role handles customer contact, class bookings, payments and records for parents and members. Pay is $22.00 to $28.00 per hour.
Responsibilities:
- Welcome parents, members and guests
- Respond to calls, emails and in-person inquiries
- Manage class bookings, registrations and check-ins
- Process payments and issue receipts
- Maintain accurate records and member information
Requirements summary:
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Basic computer skills including email, scheduling systems and spreadsheets
- Friendly, customer-focused approach
- Prior administrative or front desk experience preferred
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-10
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
WD SWIM
| Field | Value |
|---|---|
| Open jobs on Jobsy | 6 |
Job description
Location: WD Swim - 66 Bullock Dr. Unit 5, Markham, ON L3P 3P2
Job Type: Full-time
Reports To: Operations Manager
Pay Range: CA$22.00 - CA$28.00 per hour
About WD Swim
WD Swim is a leading swim school in the Greater Toronto Area, offering high-quality swim instruction for children and adults of all ages and skill levels. We are dedicated to fostering a safe, supportive, and welcoming environment for our swimmers, families, and team members.
Position Overview
The Administrative Assistant & Front Desk serves as the primary point of contact for parents, members, and visitors. This role plays a key part in delivering excellent customer service while supporting daily administrative and front desk operations to ensure the smooth and efficient running of the facility.
Key Responsibilities
Qualifications
Why Join WD Swim?
Job Type: Full-time
Reports To: Operations Manager
Pay Range: CA$22.00 - CA$28.00 per hour
About WD Swim
WD Swim is a leading swim school in the Greater Toronto Area, offering high-quality swim instruction for children and adults of all ages and skill levels. We are dedicated to fostering a safe, supportive, and welcoming environment for our swimmers, families, and team members.
Position Overview
The Administrative Assistant & Front Desk serves as the primary point of contact for parents, members, and visitors. This role plays a key part in delivering excellent customer service while supporting daily administrative and front desk operations to ensure the smooth and efficient running of the facility.
Key Responsibilities
- Welcome parents, members, and guests in a warm, professional manner
- Respond to phone calls, emails, and in-person inquiries regarding programs, schedules, and services
- Manage class bookings, registrations, cancellations, and member check-ins
- Process payments, issue receipts, and assist with basic billing inquiries
- Maintain accurate records, files, and member information
- Communicate effectively with instructors and management regarding schedules and updates
- Perform daily administrative tasks including data entry and basic reporting
- Ensure the front desk area remains clean, organized, and professional at all times
- Adhere to WD Swim policies, procedures, and confidentiality standards
- Promptly report operational issues or concerns to management
Qualifications
- Previous experience in administrative, front desk, or customer service roles preferred
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- Friendly, professional, and customer-focused approach
- Basic computer skills, including email, scheduling systems, and spreadsheets
- Ability to work independently and collaboratively within a team
- Reliable, punctual, and detail-oriented
Why Join WD Swim?
- Supportive and team-oriented work environment
- Opportunity to grow with a wellness-focused and expanding organization
- Competitive hourly compensation
- Ongoing training and professional development opportunities
Journal
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