Posted 5 days ago
Administrative Operations Support Coordinator
@ Air Canada
Toronto, Ontario
Overview
Air Canada is hiring a full-time Administrative Operations Support Coordinator in Toronto, onsite, within In-Flight Services. The role handles correspondence, data and records, customer inquiries, travel and meeting coordination, invoices and expenses, and staff rosters. The posting states a starting salary of $24.90 per hour and a unionized (IAMAW - Clerical) position.
Pay:
$24.90 an hour
Responsibilities:
- Prepare, edit and format correspondence, reports and spreadsheets
- Maintain and update data, records, manuals and schedules
- Answer calls and resolve internal and external customer inquiries
- Coordinate travel, meetings and interviews
- Verify and process invoices, claims and expenses
Requirements summary:
- High school graduation
- Minimum 2 years office experience
- Intermediate knowledge of Microsoft Office
- Knowledge of aircraft terminology
- Strong written and verbal communication
- Aptitude for math and accuracy
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
| Perks mentioned | Retirement plan, Performance bonus, Stock or equity |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Air Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Let your career take flight! Laissez votre carrière prendre son envol!
Full company description
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic. ** Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
- LinkedIn followers
- 737,507
- People associated on LinkedIn
- 23,902
- Reported office locations
- 7373 Cote Vertu, Saint Laurent in Montreal, Quebec H4S 1Z3, CA
- 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, CA
- 7373 Boulevard de la Cote-Vertu, Montreal, QC H4S 1Z3, CA
- 6001 Grant McConachie Way, Richmond, BC V7B 1K3, CA
- Business categories
- Transportation
- Aerospace
- Travel
- Other recorded names
- Air Canada
- Specialties
- Airline
- transportation
- travel
- and cargo
- Profile identifies a recruitment agency
- No
- Reported total investment
- 6,696,380,761
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking…
| Field | Value |
|---|---|
| Industry | Airlines and Aviation |
| Company size | 10,001+ employees |
| Headquarters | Saint Laurent in Montreal, Quebec |
| Organization type | Public Company |
| Year founded | 1937 |
| Specialties | Airlinetransportationtraveland cargo |
| Open jobs on Jobsy | 157 |
| View page |
Location: Toronto, ON, Canada (Onsite)
Starting Salary: $24.90/hour
Branch: In-Flight Services
Category: Unionized (IAMAW - Clerical)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
It’s important to know that
- Flexibility is key: The role requires someone who can adapt to changing schedules and priorities. Being available and responsive when things shift is essential.
- Teamwork is important: Strong interpersonal abilities to engage and collaborate effectively with colleagues across multiple generations.
- Adaptability in a Fast-Paced Environment: Success in this role hinges on the ability to prioritize effectively amid constant demands. Staying focused under pressure is essential.
Key duties
- Prepare, edit, proofread, and format correspondence, reports, spreadsheets, tables, graphs, and other documents using various software applications.
- Maintain, validate, input, audit, and update data, records, manuals, schedules, and technical documents; control distribution of company publications.
- Research and compile data for reports; resolve and respond to internal/external customer inquiries in writing and verbally.
- Answer and direct incoming calls, assist with outgoing calls, and refer customers to appropriate departments or personnel.
- Coordinate travel, appointments, ground transportation, and arrangements for meetings, training sessions, and interviews.
- Liaise with internal and external customers and support departmental staff as needed.
- Verify and process invoices, claims, expenses, third-party billings, and handle cash/cheques and related documentation.
- Build and maintain staff rosters and monitor overtime equalization.
- Organize and prioritize workload to meet deadlines while maintaining accuracy and confidentiality, even under pressure and with minimal supervision.
- Administer and comply with Company Policies, Government Regulations, Collective Agreements, and procedures.
- May perform other related duties as required.
- Maintain a flexible and accommodating approach to support team and operational needs.
- Demonstrate flexibility and adaptability in responding to operational issues and changing priorities.
- Prepare to work in varying weather conditions while maintaining safety and efficiency.
Qualifications
- High School graduation;
- Minimum 2 years office experience;
- Intermediate knowledge of Microsoft Office applications;
- Knowledge of aircraft terminology;
- Good interpersonal skills;
- Good communication skills, both written and verbal;
- Proficiency in spelling, punctuation and grammar;
- Aptitude for math;
- Aptitude for accuracy and detail;
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Benefits
- Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.
- Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).
- Recognition: Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
- Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.
Conditions of Employment
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
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