Posted 25 days ago
Advisor, Public affairs and public relations
@ Federation Caisses Desjardins
Lévis, Quebec
Overview
Federation Caisses Desjardins is hiring a public affairs and public relations advisor to protect the organization's image and advance its policies and programs with external audiences. The role covers public relations, media relations, lobbying, complaint resolution and analysis, with a bachelor's degree, two years of relevant experience and French required. The posting offers a competitive salary with annual bonus, four weeks of flexible vacation, a defined benefit pension and group insurance.
Responsibilities:
- Traiter les suggestions, commentaires et plaintes des membres et clients
- Diagnostiquer les enjeux et besoins pour définir les résultats visés
- Élaborer et mettre en œuvre objectifs, politiques, programmes et plans d'action
- Analyser des données, mener des études et rédiger des rapports
- Servir de médiateur et négocier des ententes
Requirements summary:
- Baccalauréat dans un domaine connexe
- Minimum de deux ans d'expérience pertinente
- Autres combinaisons de formation et d'expérience pouvant être considérées
- Connaissance du français requise
- Savoir-être interpersonnel et sens de l'analyse
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Communications |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | French, English |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Federation Caisses Desjardins
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
- LinkedIn followers
- 379,882
- People associated on LinkedIn
- 43,673
- Reported office locations
- 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA
- 11 King St W, Toronto, ON M5H 4C7, CA
- 110 9 Ave SW, Calgary, AB T2P 0T1, CA
- 1 Complexe Desjardins, Montreal, QC H2X, CA
- Business categories
- Banking
- InsurTech
- Insurance
- Financial Services
- Other recorded names
- Desjardins
- Specialties
- Services financiers
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 10,001+ employees |
| Headquarters | Lévis, Québec |
| Organization type | Privately Held |
| Specialties | Services financiers |
| Open jobs on Jobsy | 162 |
| View page |
As a public affairs and public relations advisor, you help maintain the organization’s image and promote policies and programs for external audiences through public relations, media relations, lobbying and institutional affairs. You handle complaints to improve strained relationships with members/clients and protect the organization’s reputation and brand image. You advise and assist clients and partners as part of complaint resolution interventions. You develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:
- Process suggestions, comments and complaints from members, clients, employees and practitioners
- Diagnose issues, challenges and needs to determine target outcomes
- Help develop and implement objectives, solutions, policies, programs and action plans
- Analyze data, conduct studies, make recommendations and write reports
- Serve as mediator between individuals and sectors and negotiate agreements
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Communications (FG)Unposting Date
2026-11-8Journal
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