Posted 9 days ago
Agent des services douanes | Customs Services Agent
@ Delmar International Inc.
Lacolle, Quebec
Responsibilities:
- Agir comme point de contact pour les clients de Delmar
- Créer et entretenir des relations avec les clients
- Fournir les informations sur le fret sur demande
- Coordonner les ajustements aux déclarations de douane
- Mettre à jour les profils clients pour la tarification
Requirements summary:
- Minimum de 2 ans d'expérience en service à la clientèle
- Diplôme collégial ou équivalent
- Parfaitement bilingue, français et anglais
- Expérience en tarification douanière, un atout
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Delmar International Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Logistics Made Simple
Full company description
Founded in 1965, Delmar International provides International Freight Forwarding, Customs Brokerage, Ground Transportation, Logistics and Supply Chain related technology services. Delmar currently employs roughly 1,500 individuals primarily located throughout North America, Europe, Asia, South America and the Indian subcontinent. An extensive network of partnerships, and agency agreements form the balance of Delmar's global logistics network. Delmar's DNA is held together by a series of proprietary technology systems. Follow us: Facebook & Instagram @delmarcargo YouTube.com/delmarcargo
- LinkedIn followers
- 37,263
- People associated on LinkedIn
- 989
- Reported office locations
- 10636 Cote de Liesse, Montreal, Quebec H8T 1A5, CA
- Via della Meccanica 1/R, Vicenza (VI), 36100, IT
- 6399 Cantay Road, Mississauga, Ontario L5R 0G4, CA
- 239-7080 River Road, Richmond, British Columbia V6X 1X5, CA
- 330 Ridge Road, Saint-Bernard-de-Lacolle, Quebec J0J 1V0, CA
- 15 Princess St, Fort Erie, Ontario L2A 1V4, CA
- 4045 Industrial Drive, Windsor, Ontario N9C 3R8, CA
- 464 North Christina Street, Suite 4, Sarnia, Ontario N7T 5W4, CA
- 1645 Rue Haggerty, Drummondville, Quebec J2C 5P7, CA
- 180 Courtneypark Drive E, Mississauga, Ontario L5T 2S5, CA
- 39 St Marys Place, Freeport, New York 11520, US
- 1025 W. 190th Street, Suite 420, Gardena, California 90248, US
- 8465 W 44th Avenue, Suite 122-123, Hialeah, Florida 33018, US
- One Lincoln Blvd, Suite 201, Rouses Point, New York 12979, US
- 1 East North Avenue, Suite 103, Glendale Heights, Illinois 60139, US
- 15 Perry Street, Suite 386, Newnan, Georgia 30263, US
- 100 Colvin Woods Parkway, Suite 500, Tonawanda, New York 14150, US
- Room 602, No.55-3, Dandong Street, Zhongshan District, Dalian, Liaoning 116001, CN
- Room 1704-1706, Dongshan Plaza, No.69, Xianlie Zhong Road, Yuexiu District, Guangzhou, Guangdong 510060, CN
- Room 2801-2804, Floor 28, China CITIC Bank Building, No. 36 Zhen Ming Road, Haishu District, Ningbo, Zhejiang 315000, CN
- Floor 15, International Shipping Center, No.66 lianyungang Road, Shibei District, Qingdao, Shandong 266034, CN
- Room 1501-1504, Floor 15, No.248 Yang Shu Pu Road, Hongkou District, Shanghai, Shanghai 200082, CN
- Room 609, 6 Floor, Kingkey Timemark, No. 9289, Binhe Road, Futian District, Shenzhen, Guangdong 518048, CN
- Unit 02/03, Floor 9, Block B, Tianjin International Trade Center, No.39 Nanjing Road, Hexi District, Tianjin 300203, CN
- Room 708-709A, Building D, Xiamen Logistics Center, No.97 Xiangyu Road, Huli District, Xiamen, Fujian 361006, CN
- Flat 1 , 5/FL., 110 San To 4th Rd, Manhattan Center, Ling Ya District, Kaohsiung 80247, TW
- Flat 2 , 5/FL., 103 Riu-Hu Street, Bonn Technology Center, Nei-Hu District, Taipei 114669, TW
- 223 Hing Fong Road, Unit 4601, Level 46, Tower 1, Metroplaza, Kwai Fong, New Territories, HK
- Room 304, 3rd Floor, Golden Palm Building, 21 Le Van Luong Street, Thanh Xuan Ward, Ha Noi 100000, VN
- 2nd Floor, Star Building, 33Bis Mac Dinh Chi Street, Sai Gon Ward, Ho Chi Minh City 700000, VN
- H SILVER Building No. 420, 9th floor, Suite No. HB9C1-HB9C2, Street 271, Chamroeun Phal Village 4, Sangkat Boeung Tumpun 1, Khan Meanchey, Phnom Penh, KH
- 88, PASO Tower, 16th Floor, Unit 16A, Suriyawongse, Bangrak, Bangkok 10500, TH
- 10 Kazi Nazrul, Islam Ave, Jahangir Tower, Karwan Bazar, Dhaka 1215 , BD
- E-Wing, 11th Floor, Unit No. 1107, Times Square, CTS No. 758/759, Marol, Andheri East, Mumbai, Maharashtra 400059, IN
- 7/1 First Floor, Viswanathar Kovil Street, St. Thomas Monut, Chennai, Tamilnadu 600016, IN
- 97/H-31A, Palayam Kottai Road, Tuticorin, Tamilnadu 628008, IN
- Insurgentes Sur #1457 Piso 20, Col. Insurgentes Mixcoac, Alc. Benito Juarez, Ciudad de Mexico, 3920, MX
- Rua Amália de Noronha, 151, Pinheiros, São Paulo, São Paulo 05410-010, BR
- Room 204, 2nd Floor, Machinco Building, 5A Vo Thi Sau Street, Ngo Quyen Ward, Hai Phong City 180000, VN
- 1250 Boulevard Michele-Bohec, Suite 300, Blainville, Quebec J7C 5S4, CA
- Unit No. 312 & 313, 3rd Floor, Tower B, SAS Tower, Sector 38, Gurugram, Haryana 122001, IN
- No. 385, 4th Floor, Land Mark Building, Kollupitiya, Galle Road, Colombo, 03, LK
- Tai Roshan Trade Center, Office No. 1103 & 1104, Plot #13, Bahadurabad, Main Shaheed-e-Millat Road, Karachi, PK
- Via Fontanelle, 37, Morrovalle (MC), 62010, IT
- Via Zara, 1, Pioltello (MI), 20096, IT
- Via del Passatore, 107, Campogalliano (MO), 41011 , IT
- Via Yuri Gagarin, 26, Prato (PO), 59100, IT
- Via Toscana, 33, San Mauro Torinese (TO), 10099, IT
- Via Roma, 101/5, Quarto d'Altino (VE), 30020, IT
- Via Orfeo Mazzitelli 270, Bari, Apulia 70124, IT
- Stationspoort 2, 6902 KG Zevenaar, NL
- Puerta Bajío, Piso 5 Oficina 511, Paseo de los Insurgentes 3356, Col. San José de las Piletas, León, Guanajuato 37330, MX
- Patria 2085, Puerta de Hierro, Piso 1, Oficina 179, Zapopan, Jalisco 45116, MX
- Business categories
- Warehousing
- Consulting
- Freight Service
- Logistics
- Other recorded names
- Delmar International Inc.
- Specialties
- Freight Forwarding
- Supply Chain Management
- E-Manifest
- Logistics Consulting
- Warehousing & Distribution
- B2C eCommerce
- Global Logistics Solutions
- 4PL Solutions
- Ocean Freight Solutions
- Air Freight Solutions
- Trucking and Ground Solutions
- Logistics & Supply Chain Technology
- Customs Brokerage & Compliance Solutions
- LCL Ocean Freight
- FCL Ocean Freight
- Air Freight
- Customs Advisory
- Supply Chain Consulting
- and 3PL Solutions
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Founded in 1965, Delmar International provides International Freight Forwarding, Customs Brokerage, Ground Transportation, Logistics and Supply Chain related technology services. Delmar currently employs roughly 1,500 individuals primarily located throughout North America, Europe, Asia, South America and the Indian subcontinent. An extensive network of partnerships, and agency agreements form the balance of…
| Field | Value |
|---|---|
| Industry | Transportation, Logistics, Supply Chain and Storage |
| Company size | 1,001-5,000 employees |
| Headquarters | Montreal, Quebec |
| Organization type | Privately Held |
| Year founded | 1965 |
| Specialties | Freight ForwardingSupply Chain ManagementE-ManifestLogistics ConsultingWarehousing & DistributionB2C eCommerceGlobal Logistics Solutions4PL SolutionsOcean Freight SolutionsAir Freight Solutions |
| Open jobs on Jobsy | 27 |
| View page |
Mandat:
Sous la supervision du Gestionnaire des douanes, l'Agent(e) des douanes est responsable de recueillir les informations nécessaires pour effectuer l'évaluation et le dédouanement des expéditions, et de communiquer directement ces informations à un portefolio de clients. L'agent(e) doit avoir une compréhension de base des processus douaniers afin de traiter les problèmes éventuels des clients et de les résoudre. Il ou elle collaborera également avec les évaluateurs douaniers internes ainsi qu'avec le département du fret afin de garantir l'exactitude des informations nécessaires pour dédouaner une expédition donnée.
Responsabilités:
Sous la supervision du chef des services de douanes, le/la candidat(e) sera responsable de:
- Agir comme point de contact pour les clients de Delmar.
- Créer et entretenir des relations avec les clients.
- Sur demande, fournir toutes les informations concernant le fret aux clients.
- Coordonner les ajustements aux déclarations de douane à la demande du client.
- Mettre à jour le profil client pour éviter toute erreur de tarification.
- Proposer des améliorations aux processus internes et externes.
- Être à l'écoute des clients en tout temps pour bien comprendre leurs besoins.
Exigences:
- Minimum de 2 d’expérience en service à la clientèle, de préférence dans l’industrie du transport/douane
- Diplôme collégial ou équivalent
- Parfaitement bilingue, écrit et parlé (anglais et français)
- Expérience en tarification douanière est considérée comme un atout
Ce que vous offrez:
- Solides compétences en service à la clientèle
- Capacité à travailler efficacement en équipe, mais aussi de façon indépendante
- Capacité à accomplir plusieurs tâches simultanément
- Dotée du souci du détail
Ce que nous offrons
- Un employeur d’opportunité égale
- Rémunération concurrentielle
- Régime complet d’assurances de soins dentaires et de santé
_____________________________________________________________________________________
Mandate:
Reporting to the Customs Manager, the Customs Associate is responsible for gathering information needed to complete rating and clearances of shipments and communicate this information directly to a portfolio of clients. The associate must have a basic understanding of customs processes in order to deal with possible client issues and resolve them. The associate will also collaborate with internal customs raters as well as the freight department in order to ensure the accuracy of information needed to clear a given shipment.
Responsibilities:
Reporting directly to the Customs Services Manager, the successful candidate will be responsible for:
- Acting as the point of contact between Delmar and its customers
- Building and establishing client relationships
- Providing shipment information and status upon request
- Coordinating Customs entries adjustments based on customer request
- Updating customer profile notes for the raters to properly rate entries
- Suggesting and coordinating improvements on processes between Delmar and customer
- Actively listening to clients to better understand their needs, address any issues or concerns
Requirements:
- Minimum 2 years of Customs Service experience, preferably related to Customs Services
- College diploma or equivalent
- Must be Bilingual (French and English)
- Experience as a Customs Rater is considered a definite asset
What You Offer:
- Exceptional customer service skills
- Ability to work efficiently in a team environment, as well as independently
- Strong multi-tasking skills with attention to detail
- Capable of working in a fast-paced environment and anticipate needs of the department
What We Offer:
- Equal opportunity employer
- Competitive compensation
- Comprehensive health and dental care
Journal
Only you can see this. Kept on this device, and in your account when you sign in.