AI Enablement & Digital Literacy Lead

KEY FUNCTION:

Support the responsible adoption and maturity of artificial intelligence (AI) across HSN. Support the AI Steering Committee and HSN’s AI governance framework by coordinating the assessment and oversight of AI initiatives, supporting governance processes, and advancing organizational AI and digital literacy. Work collaboratively across HSN to ensure AI adoption aligns with organizational priorities and responsible AI principles.

REPORTING:

Under the general direction of the Director, Information Systems and Technology.

DUTIES:

1. Lead the coordination, implementation and ongoing maturation of HSN’s enterprise AI governance framework, policies, standards, procedures and guidance.
2. Serve as the primary operational and coordination resource for the AI Steering Committee and support meeting preparation, documentation, analysis, recommendations, decision tracking and follow-up on Committee actions and priorities.
3. Develop, coordinate and maintain the enterprise process for the intake, assessment, prioritization, approval, monitoring and periodic review of AI use cases and AI-enabled technologies, including preparation of recommendations for consideration by the AI Steering Committee.
4. Coordinate multidisciplinary review of proposed AI initiatives and consolidate findings from Privacy, Cybersecurity, Decision Support and Analytics, Clinical Informatics, Quality, Medical Affairs, Legal, Procurement and other stakeholders into clear recommendations and decision-support materials for the AI Steering Committee.
5. Develop and maintain an organizational inventory of approved AI technologies, solutions, pilots and use cases.
6. Monitor developments in AI legislation, regulation, standards and leading practices relevant to healthcare and recommend updates to HSN policies and practices.
7. Coordinate periodic assessments of organizational AI maturity and identify opportunities to strengthen governance, workforce capability, technology, data readiness and adoption.
8. Research and monitor emerging AI technologies, trends and practices, emerging risk and lessons learned within healthcare and the broader public sector; recommend improvements to HSN’s AI governance, enablement practices and digital literacy.
9. Develop recommendations, briefing materials, presentations and decision-support information for Senior Leadership and governance committees.
10. Support the establishment and monitoring of organizational objectives, measures and indicators related to AI adoption and maturity.
11. Act as a central resource for clinical, operational and corporate programs seeking to explore appropriate applications of AI.
12. Facilitate the identification, documentation and preliminary assessment of AI opportunities and use cases.
13. Assist programs in defining business problems, anticipated benefits, risks, requirements and measures of success for potential AI initiatives.
14. Support the evaluation and prioritization of AI opportunities based on strategic alignment, organizational readiness, data quality, data readiness, potential value, feasibility and risk.
15. Support AI pilots, proofs of concept and implementation initiatives, including the development of evaluation criteria and measures of success.
16. Facilitate the transition of successful AI initiatives from pilot activities into sustainable operational use while monitoring post-implementation benefits realization.
17. Develop and coordinate an enterprise digital and AI literacy program aligned with HSN's organizational priorities, AI governance requirements and priorities established by the AI Steering Committee.
18. Develop educational materials, guidance, workshops and learning resources related to AI fundamentals, responsible AI use, generative AI, data literacy and emerging digital technologies.
19. Collaborate with Human Resources, Leadership and Learning, clinical education and other partners to integrate appropriate digital and AI literacy content into organizational learning programs.
20. Prepare regular reports and updates on AI initiatives, organizational maturity, education activities and key performance indicators.
21. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
22. Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
23. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
24. Educate and promote health, safety and wellness in the work place.
25. Represent the department or program on various committees and in meetings as required.
26. Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

1. Minimum of a Bachelor’s degree in Health Informatics, Information Technology, Computer Science, Business Administration, Healthcare Administration, Education, Organizational Development or a related discipline from an accredited University.
2. Additional education, certification or demonstrated professional development in AI, digital transformation, health informatics, change management, data governance or related disciplines is preferred.
3. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

1. Minimum of five (5) years of progressive experience in digital health, information technology, health informatics, digital transformation, innovation, organizational development or a related field.
2. Experience supporting enterprise digital initiatives involving multiple clinical, operational and technical stakeholders is preferred.
3. Experience with AI, generative AI, automation, data analytics or emerging digital technologies, including an understanding of opportunities, limitations and associated risks is preferred.
4. Experience developing or implementing governance frameworks, organizational policies, standards or enterprise processes is preferred.
5. Experience developing and delivering education, digital literacy, change-management or technology-adoption initiatives is preferred.
6. Experience working in a highly regulated environment involving privacy, cybersecurity, data governance and risk-management requirements is preferred.

KNOWLEDGE/SKILLS/ABILITIES:

1. Demonstrated understanding of AI and emerging digital technologies and their potential application within healthcare.
2. Demonstrated understanding of responsible AI principles, including privacy, cybersecurity, transparency, explainability, bias, equity, human oversight and clinical safety.
3. Demonstrated knowledge of digital health environments and the challenges associated with introducing new technologies into complex clinical and operational workflows.
4. Demonstrated understanding of technology adoption, change management and adult learning principles.
5. Demonstrated ability to translate complex technical concepts into clear, practical information for non-technical audiences.
6. Demonstrated strong facilitation, presentation and stakeholder-engagement skills.
7. Demonstrated excellent research, analytical and critical-thinking skills.
8. Demonstrated ability to develop policies, frameworks, guidelines, briefing materials and executive-level presentations.
9. Demonstrated strong organizational and project-coordination skills with the ability to manage multiple priorities.
10. Demonstrated strong judgment and ability to appropriately balance innovation, organizational value and risk.
11. Demonstrated training, experience or utilization of quality improvement methodology for process improvement.
12. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
13. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
14. Demonstrated superior interpersonal and communication skills, both written and verbal.
15. Demonstrated discretion and maturity when handling confidential information.
16. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

1. Demonstrated strategic and systems thinker with the ability to understand organizational priorities and connect emerging technologies to broader clinical, operational and organizational needs.
2. Demonstrated ability to work independently while effectively collaborating across organizational and professional boundaries.
3. Demonstrated ability to lead through influence and build consensus among stakeholders with differing perspectives and priorities.
4. Demonstrated commitment to ongoing professional development.
5. Demonstrated professionalism in dealing with confidential and sensitive issues.
6. Demonstrated positive work record and excellent attendance record.
7. Ability to meet the physical and sensory demands of the job.
8. Ability to travel between local sites.
9. Access to a reliable vehicle and ability/willingness to travel across North Eastern Ontario.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.