Posted 9 days ago
AI Engineer
@ Trivium
Remote in Canada
Overview
Trivium is hiring a senior AI engineer to run production AI agents for dental practice marketing, including a voice receptionist and review automation. The role covers incident response, LLM debugging and evaluation, and monitoring, and requires working U.S. Eastern Time business hours. It is a full-time independent contractor engagement at USD 5,000 to 6,000 per month, fully remote, open to candidates in Canada, Argentina, Brazil and the United Kingdom.
Responsibilities:
- Run production reliability and incident response for AI agents
- Build LLM debugging, tracing and evaluation tooling
- Build a real-time availability viewer and configurator
- Help finish the Marketing Report and Website Builder
Requirements summary:
- 7+ years building and operating production systems
- Hands-on LLM applications in production
- Daily use of AI coding tools across parallel agents
- Strong Python and TypeScript
- Experience with third-party integrations
- Ability to work U.S. Eastern Time business hours
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 7+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Trivium
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Trivium Group is a full-service Amazon agency that helps brands scale profitably on Amazon.
Full company description
Trivium Group is a full-service Amazon agency that helps brands scale profitably on Amazon. We fully integrate with your team and become your full in-house Amazon team without the price tag. We are built on strong systems, sharp people, and good values. Ranked #170 on the 2025 Inc. 5000 list of the fastest-growing companies.
- LinkedIn followers
- 121,123
- People associated on LinkedIn
- 74
- Reported office locations
- Miami, FL 33131, US
- Other recorded names
- Trivium
- Trivium Group
- Profile identifies a recruitment agency
- No
Trivium Group is a full-service Amazon agency that helps brands scale profitably on Amazon. We fully integrate with your team and become your full in-house Amazon team without the price tag. We are built on strong systems, sharp people, and good values. Ranked #170 on the 2025 Inc. 5000 list of the fastest-growing companies.
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 51-200 employees |
| Headquarters | Miami, FL |
| Organization type | Privately Held |
| Year founded | 2021 |
| Open jobs on Jobsy | 10 |
| View page |
Senior / Staff Engineer: AI Agents & Production Reliability
Job Description
Location: Remote, Canada, Argentina, Brazil and the United Kingdom
Working hours: Must work U.S. Eastern Time (ET) business hours
Compensation: USD 5,000 to 6,000 per month (full-time), depending on experience
Schedule: Full-Time
Contract: Full-Time Independent Contractor
We are is an all-in-one AI marketing platform for dental practices. Our AI tools and agents improve a practice's online visibility (search, reviews, reputation, website) and work around the clock to bring in more patients, from an AI voice receptionist that books directly into the practice's schedule to automated review requests and marketing reporting. We're live with dozens of offices and growing fast.
WHO WE'RE LOOKING FOR
An engineer who takes full ownership of production and, when something breaks, knows exactly what went wrong and where, usually before the practice notices.
- You run multiple AI agents, well. You direct several AI coding agents in parallel, review what they produce critically, and keep a codebase clean while moving fast. You also own our production agents (voice, reviews, reporting) as systems, not demos.
- You know where AI helps and where it doesn't. You decide deliberately when to delegate to an AI agent and when to write the code yourself: tricky concurrency, scheduling logic, security, anything where being subtly wrong is expensive.
- You debug fast and systematically. You form a hypothesis, check the logs and traces, and find the root cause, whether it's in our code, a vendor API, or the model's prompt and context.
- You build the monitoring that's missing. If you can't see it, you instrument it: tracing across every call and agent action, alerts that fire on real failures, dashboards people actually use.
- You can pinpoint where an LLM went wrong: which prompt section, which tool call, which piece of context. Then you prove the fix with evaluations and replays of real failures.
- You own outcomes. You don't wait for tickets; you find what's broken, fix it, and make sure it stays fixed.
WHAT YOU'LL WORK ON
- Production reliability and incident response across our AI agents and integrations.
- Debugging and evaluation tooling for LLM agents (prompt, context and tool-call tracing; regression evals; failure replay).
- A real-time availability viewer and configurator: every office schedules differently, so make it visible and configurable exactly what the voice agent will offer, and why.
- Helping finish and harden the Marketing Report and the Website Builder.
Requirements
WHAT YOU NEED
- 7+ years building and operating production systems, with real on-call and incident ownership.
- Hands-on LLM applications in production: tool calling, prompt and context debugging, evals (Langfuse or similar).
- Daily, disciplined use of AI coding tools (Claude Code, Codex, Cursor), including running several agents in parallel.
- Strong Python and TypeScript; event-driven services; MongoDB or Postgres.
- Experience with messy third-party integrations (scheduling systems, telephony, marketing and ad platforms).
- Ability to work U.S. Eastern Time business hours.
- Based in Canada, Argentina, Brazil or the United Kingdom, and able to work as an independent contractor.
BONUS POINTS
- Scheduling or constraint systems.
- Marketing tech.
- HIPAA.
- Twilio or voice AI.
Benefits
ENGAGEMENT DETAILS
- Full-time independent contractor engagement (not employment); this role is open to candidates outside the U.S. only.
- Compensation: USD 5,000 to 6,000 per month (full-time), depending on experience.
- Fully remote, working U.S. Eastern Time hours.
Journal
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