Apply now

Posted 7 days ago

AI Field Engineer, EMEA

@ FDE Times

London, Ontario

Full-time5+ years experience
Apply now
SIGNALS

Overview

FDE Times is hiring an AI Field Engineer for its EMEA team, a full-time role embedding with large enterprise and digital-native customers to build POCs, MVPs and production AI systems. The work combines hands-on engineering, on-site customer time and executive-level stakeholder conversations.

Responsibilities:

  • Build POCs and MVPs with customer engineering teams
  • Deploy and tune LLM inference and serving systems
  • Guide model selection and fine-tuning strategy
  • Lead discovery conversations and manage executive stakeholders
  • Spend time on-site with customers

Requirements summary:

  • 5+ years in a hands-on customer-facing technical role
  • Shipped production code in customer environments
  • Strong Python and Kubernetes skills
  • Working knowledge of the LLM stack and fine-tuning
  • Experience with AWS, Azure or GCP and GPU infrastructure
  • Exceptional communication skills

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-06
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentSoftware development
Experience5+ years
Hours per week40 (estimated)
Work settingClient sites, Office
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

FDE Times

FieldValue
Open jobs on Jobsy4
Job description
Job Description

About Us

Fireworks is the platform for specialized intelligence, enabling companies to build, train, and serve AI models tailored to their own data, workflows, and products. Founded by the team behind PyTorch and backed by AMD, Atreides, Benchmark Capital, Index Ventures, Lightspeed, NVIDIA, Sequoia Capital, and TCV, Fireworks powers production AI with hundreds of state-of-the-art open models across text, image, embedding, audio, and multimodal workloads. Today, Fireworks is a Series D company valued at $17.5 billion, bringing together an ambitious, collaborative team that's building the future of enterprise AI.

In The Last Few Months Alone We Launched Fireworks Training, Partnered With Microsoft Azure Foundry, And Published Research Straight From Our Production Systems. A Few Examples Of What That Looks Like In Practice

  • Frontier RL is cheaper than the mega-cluster narrative suggests: we ran cross-region rollouts using 98% sparse weight deltas and published what we learned. (blog)
  • Open source agents with frontier advisors: matching frontier performance through training and harness engineering. (blog)
  • The fine-tuning bottleneck is not the algorithm: integration friction and iteration speed are what actually stall teams; we documented the patterns across dozens of customer engagements. (blog)

The Role

AI Field Engineers at Fireworks are the technical tip of the spear. You embed with our most ambitious customers and technology partners to turn complex AI problems into production systems, fast. The role sits at the intersection of engineering, product, and customer delivery. You are hands-on-keyboard building POCs, MVPs, and production integrations, while also holding your own in executive-level conversations about architecture, strategy, and business outcomes.

You spend most of your time building. You ship code, run benchmarks, debug production issues, and architect deployments. But you also lead discovery conversations, align stakeholders, and translate customer pain points into product improvements that compress the feedback loop from field to roadmap. This is a role for engineers who are comfortable on-site with customers, building the relationships and trust that happen in person, not just over a call.

The Segment

As a Field Engineer in the Enterprise track you will work with large organizations and digital-native companies adopting GenAI across the business. These engagements span more stakeholders and longer cycles, so you will manage executive relationships and align teams while staying hands-on in the code. The emphasis is on pairing strong technical delivery with the executive presence to earn trust across an org: discovery, solution design, POC execution, and the path to production at enterprise scale.

What You'll Work On

Technical Delivery and Deployment

  • Build end-to-end POCs and MVPs alongside customer engineering teams, working inside their codebases, infrastructure, and constraints.
  • For customers whose core product is built on GenAI, architect the inference foundations that capability depends on, and size deployments so they can scale in their market without infrastructure becoming the bottleneck.
  • Run load tests and establish latency, throughput, and cost baselines against realistic customer traffic profiles, and tune deployments to hit those targets
  • Deploy and validate new model families on inference frameworks (vLLM, SGLang), determining optimal shapes, quantization configs, and serving patterns across workloads.

Model Strategy and Fine-Tuning

  • Guide customers on model selection, fine-tuning strategy (SFT, DPO, RFT), and evaluation methodology.
  • Build and run fine-tuning pipelines directly with customers, navigating trade-offs between model families, compute cost, and quality targets.
  • Design and implement evaluation frameworks that measure production-quality metrics, not just benchmark scores.

Customer Engagement and Stakeholder Management

  • Many of our customers exist because of GenAI. Help them bake frontier model capabilities into their core offering and turn that into a durable competitive edge.
  • Lead structured discovery conversations to unpack customer pain points, constraints, and success criteria before proposing solutions.
  • Own the technical relationship from first engagement through production deployment. Earn trust with ML engineers and VPs in the same meeting.
  • Spend time on-site with customers. Build trust and momentum in person, embedding with their teams where the work happens.

Product Feedback and Platform Improvement

  • Identify recurring customer pain points and translate them into concrete product proposals, working directly with engineering and product to ship fixes and features.
  • Codify repeatable deployment patterns and contribute them back to internal tooling, documentation, and the platform itself.
  • Feed customer signals (deployment patterns, failure modes, feature gaps) back into the product roadmap with specificity and urgency.

What We're Looking For

Minimum Qualifications

  • 5+ years in a hands-on, customer-facing technical role: Forward Deployed Engineer, Applied AI Engineer, Solutions Architect, ML Engineer with field exposure, or technical founder.
  • Demonstrated ability to build production software with customers, not just advise on it. You have shipped code running in someone else's production environment.
  • Strong Python skills. Comfortable reading, writing, and debugging production code. Familiarity with Kubernetes and infrastructure engineering.
  • Working knowledge of the LLM stack: inference trade-offs, model serving, fine-tuning workflows (SFT at minimum; DPO/RFT a strong plus).
  • Experience with cloud infrastructure (AWS, Azure, GCP) and deploying models on GPU infrastructure.
  • Exceptional communication: able to run a sharp discovery call, present to a VP, and debug a latency issue with an ML engineer in the same afternoon.

Preferred Qualifications

  • 10+ years in technical field or engineering roles.
  • Experience with inference serving frameworks (vLLM, SGLang, TensorRT-LLM) and tuning deployments for real workloads.
  • Experience operating as a technical authority inside a customer's environment building within their infrastructure, navigating their constraints, and shipping code that runs in their production systems.
  • Track record taking GenAI POCs from prototype to production-scale deployments.
  • Experience with hyperscaler AI platforms (Azure AI Foundry, AWS Bedrock/SageMaker, GCP Vertex).
  • Experience building or integrating agentic systems, tool-use chains, or AI-native developer toolchains.

Why Fireworks?

  • Solve Hard Problems: Tackle challenges at the forefront of AI infrastructure, from low-latency inference to scalable model serving.
  • Build What’s Next: Work with bleeding-edge technology that impacts how businesses and developers harness AI globally.
  • Ownership & Impact: Join a fast-growing, passionate team where your work directly shapes the future of AI—no bureaucracy, just results.
  • Learn from the Best: Collaborate with world-class engineers and AI researchers who thrive on curiosity and innovation.

Fireworks AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all innovators.

Similar jobs

  • Registered Practical Nurse, Roth McFarlane Hand Therapy

    London, ON
    Internship

    St. Joseph's Health Care London

    Candidates need current College of Nurses of Ontario registration, recent hands-on experience with casting, splinting and wound care, and knowledge of orthopaedic conditions. They must also document the nursing process and work both independently and within a team.

    RPN, Wound care, Pharmacology, Medication administration, CPR, Regulatory compliance

    Student, Facilities Planning

    London, ON
    Full Time

    St. Joseph's Health Care London

    Candidates need a high school diploma, current enrollment in post-secondary schooling, and working knowledge of AutoCAD, Word and Excel. Preference goes to those with at least two years of post-secondary study in architecture, engineering or interior design, and knowledge of health-care safety under OHSA.

    AutoCAD, MS Project, Archibus

  • Relief Warehouse Team Lead

    London, ON
    Full Time

    Dessert Holdings

    Candidates need a high school diploma or GED, a valid forklift certification and the ability to drive a Crown stand-up reach truck. Dessert Holdings also asks for strong leadership, communication and conflict resolution skills, attention to inventory accuracy, and comfort with computer applications.

    Forklift, Computer applications

  • Payables and Payments Administrator

    London, ON
    Full Time

    Upper Thames River Conservation Authority

    3+ YOECandidates need a diploma in accounting from a community college or an accounting degree, with completed CPA core modules as an asset. They also need three years of accounts payable, accounts receivable or contract management experience, strong Excel skills, and preferably experience with Sage or Simply Accounting.

    Excel, Sage, Simply Accounting, AP module, PO module

  • Crane service technician

    London, ON
    Full Time

    HB Material Handling Ltd.

    2+ YOECandidates need about 2 years of experience, a high school certificate, a valid driver's licence and a clean driving record. They must be willing to travel frequently, handle loads up to 50 lbs and work with attention to detail.

    Overhead crane

  • Law Clerk

    London, ON
    Full Time

    Legate Injury Lawyers

    4+ YOECandidates need a Law Clerk diploma, 4+ years of experience and a working knowledge of personal injury litigation. They must be detail-oriented, organized, skilled in Microsoft Office 365, and able to work well in a fast-paced setting.

    Microsoft Word, Microsoft Excel, Microsoft Outlook, PrimaFact, Clio

  • Experienced Carpenter

    London, ON
    Full Time

    Every Project Counts

    Candidates need an NVQ Level 3 in carpentry and proficiency in all types of carpentry. Reliability, good communication skills and an enjoyment of all carpentry work are also required.

    Carpentry, Communication skills

    Experience Electrician

    London, ON
    Full Time

    Every Project Counts

    4+ YOECandidates need at least 4 years of electrical experience, an 18th edition ECS card and an Inspection and Testing qualification. They must bring their own tools, work with little supervision and be self-motivated and reliable.

    Inspection, Work in an organised manner, Troubleshoot, Work efficiently, Communication skills

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.