AI/ML Engineering, Senior Manager

Who we are.

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

What you'll do & how you'll make your mark.

• Technical Leadership: Direct the design, implementation, and deployment of scalable AI/ML models and Generative AI applications into production environments.
• Product & Domain Alignment: Collaborate cross-functional with product, software engineering, payments, and data teams to integrate robust AI solutions into core e-commerce and digital infrastructure.
• Team Mentorship & Growth: Lead, mentor, and inspire high-performing engineering teams, fostering a culture of innovation, rigorous technical standards, and continuous learning.
• Strategy & Execution: Own the roadmap for AI-driven capabilities, aligning technical milestones with overarching business goals for revenue growth, operational efficiency, and customer retention.
• Operations & Governance: Ensure robust monitoring, model performance optimization, and responsible AI practices across all deployed systems.

Who you are & what you'll need to succeed.

• Experience: 8+ years of software and engineering leadership experience, with a proven track record of managing AI/ML engineering teams and successfully launching enterprise-grade AI applications.
• Domain Expertise: Deep technical background in Generative AI, machine learning architectures, and applications within E-commerce and Payments domains.
• Technical Stack: Proficiency in modern AI/ML frameworks, cloud infrastructure (AWS/GCP/Azure), and large-scale data processing pipelines.
• Leadership Skills: Demonstrated ability to lead distributed technical teams across the United States and Canada, driving complex cross-functional software projects from conception to completion.
• Education: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related technical field.

Why you'll love us.

• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
• We care about you. We are a family, and we care about you and your family’s physical and mental health by providing competitive HMO benefits – 175k MBL with one free dependent upon one year of service! We also give out Punctuality Bonus, Generous Vacation policy, and much more!
• Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

#NetworkSolutions

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.