Posted yesterday
Application Engineer - Dental - Canada
@ SHINING 3D
Canada
Overview
SHINING 3D is hiring a full-time Dental Application Engineer for its digital dentistry customers in Canada. The role supports resellers and end users with scanning, printing and CAD/CAM workflows, including training, repairs, guides and travel up to 30% of the time. The posting requires English and French proficiency and lists a lift of 50 lbs.
Responsibilities:
- Provide sales support to resellers and end users
- Deliver technical training and create user guides
- Repair scanners and printers as needed
- Relay customer complaints and requests to R&D
- Travel up to 30% of the time on site
Requirements summary:
- Bilingual English and French required
- CAD/CAM experience
- Troubleshooting and customer service skills
- Dental lab, assistant or hygiene experience preferred
- Degree in science, engineering or dental field highly preferred
- Lift 50 lbs and sit or stand for extended periods
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Hours per week | 40 (estimated) |
| Travel | air: moderate · ground: moderate |
| Work setting | Client sites, Office, Laboratory |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer high |
| Languages | English, French, Spanish |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Science, Engineering, Mathematics, Dental-related field |
| Perks mentioned | Retirement plan, Transit support, Free or discounted meals, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SHINING 3D
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
SHINING 3D DENTAL:
Shining 3D is a global leader in 3D scanning, additive manufacturing, and digital dental solutions. Our mission is to make high-quality digital dentistry accessible, reliable, and efficient for dental practices and labs around the world. With a rapidly expanding product ecosystem—including intraoral scanners, 3D printers, dental design software, and integrated cloud tools—we empower clinicians and technicians to deliver precise, streamlined patient care.
Shining 3D is seeking a skilled and motivated Dental Application Engineer (AE) to support our digital dentistry customers across Post-Sales functions. This role plays a critical part in helping practices and labs adopt and succeed with our scanning, printing, and CAD/CAM workflows.
You will work closely with Sales, Product, Engineering, and Training teams to deliver exceptional customer experiences, provide technical expertise, and ensure smooth implementation and long-term success with Shining 3D solutions. The ideal candidate combines strong technical skills with customer empathy, clear communication, and a passion for digital dentistry.
This role is fast-paced, highly collaborative, and well-suited for someone who enjoys problem-solving, teaching, and supporting customers across a wide range of technical touchpoints.
ESSENTIAL FUNCTIONS:
- Provide customer-facing sales support to resellers and end users.
- Create internal and external technical user guides.
- Provide technical training to resellers and end users.
- Repair scanners and printers as needed.
- Show empathy towards customer complaints and sensitive situations.
- Communicate customer/reseller requests and complaints to R&D.
- Evaluate new products and test new software/features.
- Ability to travel up to 30% of the time to assist customers/resellers on-site and attend exhibitions.
REQUIREMENTS:
- Bachelor's degree in science, engineering, mathematics, or a dental-related field is highly preferred.
- Experience as a dental lab technician, dental assistant, or dental hygienist.
- Strong troubleshooting, problem-solving, and customer service skills.
- CAD/CAM experience.
- Bilingual proficiency in Spanish and English is highly desired.
- Ability to collaborate across technical and non-technical teams.
- Basic IT skills, including file systems and software navigation.
- Ability to lift 50 lbs, use a computer with a mouse and keyboard, and sit or stand for extended periods.
- Bilingual proficiency in English and French is required, with strong verbal and written communication skills in both languages.
Benifits:
- Health/Dental/Vision insurance 100% covered by company;
- 401(k) matched;
- Transportation allowance if work in office;
- Food, snack, coffee supply;
- Birthday welfare;
- Festival welfare;
- Team-building activities.
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