Posted 24 days ago
Appointment Center Specialist
@ Groundworks Operations, LLC
Calgary, Alberta
Overview
Groundworks Operations, LLC is hiring a full-time Appointment Center Specialist in its Calgary office to answer and place calls, book appointments for new services and sell service memberships. The role pays a base of $20/hr plus uncapped commission, with weekday and weekend shifts assigned by operational needs.
Pay:
$20 an hour
Responsibilities:
- Answer inbound calls and make warm outbound calls
- Book appointments for new services
- Sell service memberships to customers
- Maintain customer information
- Perform other duties as assigned
Requirements summary:
- Over 1 year of customer service or customer-facing experience
- Good phone skills and a competitive nature
- Comfortable using computers
- Positive, motivated, excellent communication skills
- Reliable on-time attendance
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Experience | 1+ years |
| Hours per week | 40 |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Groundworks Operations, LLC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
The Appointment Center Specialist is responsible for are the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution. You will answer and place calls in a fast-paced call center environment, book appointments for new services, and sell service memberships to our customers.
Duties and Responsibilities
- Answer inbound calls and make warm outbound calls. All calls are warm, no cold calling!
- Must be positive and motivated with excellent communications skills
- Ability to adapt quickly to changes in work strategy
- Maintain customer information
- Performs other duties as assigned.
- It is an essential function of this job that the employee regularly and reliably reports to work on time each working day
Qualifications
- Good phone skills and a competitive nature
- Must be comfortable using computers
- 1+ years of customer service experience or retail and/or customer facing experience that demonstrates ability to communicate with a customer with sensitive and potential sales environment
What We Provide
- Competitive Pay
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture
Working Conditions
- This role will sit onsite in our Calgary office.
- Base pay is $20/hr. plus uncapped commission.
- Hours of Work: Full-time, 40 hours per week. Schedules may include weekdays and weekends and will be assigned based on operational needs. Flexibility to work varying shifts, including evenings and weekends, is required.
Physical Requirements
Ability to sit at a workstation and utilize keyboard, mouse, and computer. Continual daily use of computers in performing tasks. Entering text or data using a keyboard.
What We Provide
Competitive Pay
Employee Company Ownership Opportunities
Industry Leading Training Programs
Leadership Development and Career Growth Tracks
Comprehensive and Affordable Benefits Package
Top Workplace with Award Winning Culture
Journal
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