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Assistant Manager

@ Wendy's

Orléans, Ontario

$21–$22/hrFull-time
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Overview

Quicker Foods Inc., a multi-unit Wendy's franchisee, is hiring an Assistant Manager to support the General Manager in running daily restaurant operations and staff. The role covers coaching and scheduling the crew, analyzing performance, and resolving customer complaints. The posting states pay of $21.00-22.00/hr plus bonus pay, group insurance benefits, and a schedule that includes day and night shifts, weekends and holidays.

Pay:

$21–$22 an hour

Responsibilities:

  • Analyze restaurant performance data and recommend plans
  • Adjust crew schedules based on labour, performance and forecast
  • Investigate and resolve customer complaints
  • Monitor service quality and recommend corrective action
  • Lead, train and develop shift supervisors and crew

Requirements summary:

  • Ability to identify and develop strong talent
  • Scheduling and staffing skills
  • Knowledge of local laws and Company policies
  • Coaching and leadership ability

Tools & skills

Source and dates

Source type not verified · workstream

Employer posting date
Not provided
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Manages peopleYes
Hours per week40 (estimated)
Scheduleday, holidays, weekends, overnight
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer low
Perks mentionedFlexible hours, Retirement plan, Performance bonus, Employee discount, Free or discounted meals, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Wendy's

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.

Full company description

Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys. *Fresh beef available in the contiguous U.S., Alaska, and Canada.

LinkedIn followers
240,641
People associated on LinkedIn
72,582
Reported office locations
  • 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
Business categories
  • Snack Food
  • Restaurants
  • Retail
  • Food and Beverage
  • Food Processing
Other recorded names
  • Wendy's - Wen-Robb
  • Wendy's Australia
  • The Wendy's Company
  • Wendy's Restaurant Franchise
  • Wendy's (WEN National Holdings)
  • Wendy's
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is…

FieldValue
IndustryRestaurants
Company size10,001+ employees
HeadquartersDublin, Ohio
Organization typePublic Company
Year founded1969
Open jobs on Jobsy618
LinkedInView page
Job description

In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. You will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling.

With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, you will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all local laws and ethical business practices. You will lead, interview, select, direct, train and develop all Shift Supervisors, Team Trainers and Crew with the support of your GM or DM.

Responsibilities:

  • Analyze restaurant performance data to make recommendations regarding restaurant plans to address negative trends.
  • Adjust crew schedules as needed (e.g., calling or sending home based on labour, performance and forecast.
  • Analyze talent and staffing goals and make recommendations for adjustments to ensure staffing goals are met.
  • Investigate and resolve customer complaints within the restaurant.
  • Monitor service quality and make adjustments to positioning guidelines as necessary.
  • Recommends corrective action related to customer service issues or poor performance of the crew.

As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers some unique benefits and perks, such as:

  • Competitive wages
  • Quarterly performance-based bonus program
  • Company RRSP matching program
  • On the job training
  • Incentive and recognition programs
  • Community involvement opportunities
  • Discounted food and drink while working
  • Health and dental benefits for qualifying employees
  • Advancement opportunities at the restaurant, operations, and head office level
  • Opportunities to receive training and development in food safety and health and safety

Planning on moving, but don't want to lose your seniority or look for a new job? With 70 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.

Compensation:

  • $21.00-22.00/hr
  • Bonus pay
  • Group insurance benefits

In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.

Work schedule

  • 8 hour shift
  • 10 hour shift
  • 12 hour shift
  • Weekend availability
  • Monday to Friday
  • Holidays
  • Day shift
  • Night shift

Supplemental pay

  • Bonus pay

Benefits

  • Flexible schedule
  • Employee discount
  • Paid training
  • Other

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