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Posted 8 days ago

Assistant Manager

@ Tim Hortons | Markham, ON

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Markham, Ontario

Full-time
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SIGNALS

Overview

Tim Hortons is hiring a full-time Assistant Manager in Markham, Ontario, to lead the team on the floor and drive customer service, daily routines and operational results. The role centres on the afternoon and evening shifts, with a schedule that may vary with business needs. Medical, dental, vision and life insurance coverage, free uniforms and meal benefits are offered.

Responsibilities:

  • Deliver exceptional customer service
  • Manage daily routines for operational excellence
  • Train and coach team members
  • Manage labour through effective floor management
  • Control food and paper costs

Requirements summary:

  • Ability to multitask
  • Friendly, active and leads by example
  • Flexible availability, primarily afternoon and evening
  • Able to lift and carry up to 20 kg
  • Able to work under pressure in a fast-paced environment

Tools & skills

Customer serviceCoachingCope with pressure

Benefits mentioned

Health insuranceDentalVisionLife insurance
Source and dates

Source type not verified · higherme

Employer posting date
2026-10-29
First seen by our source
2026-10-13
Source record updated
2026-10-29

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentFood & beverage
Manages peopleYes
Hours per week40 (estimated)
Scheduleevening
Travelair: none · ground: none
Work settingStore, Restaurant or kitchen
PositionSitting and standing
Physical demandsphysical moderate · lift 45 lb · computer low
Perks mentionedFree or discounted meals, Paid training, Uniform provided

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Tim Hortons | Markham, ON

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Job description

As Assistant Manager with Tim Hortons, you have an ownership mentality. Your role is to lead your Team to deliver operational excellence in all aspects of the business including customer service, employee management, and operational results.

All Managers set the tone and lead by example. You are expected to be friendly and active, running the floor and setting the standard for operations and exceptional customer service. Ability to multitask is a must.

Responsibilities include:

  • Delivering exceptional Customer Service
  • Managing daily routines for consistency and operational excellence
  • Training & coaching Team Members
  • Managing labour through effective floor management
  • Controlling food & paper costs
  • Resolving Guest issues

Availability:

This Assistant Manager will be primary focused on afternoon and evening operations. Must be flexible as your work schedule may vary based upon the business needs while fostering work/life balance.

Physical Demands include:

  • Walking and standing for long periods of time
  • Able to lift and carry up to 20 kg / 45 lbs
  • Able to help as needed in receiving large deliveries
  • Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
  • Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

Why work for us?

  • Competitive pay
  • Grease-free workplace
  • Growth and development opportunities
  • Team environment
  • Community involvement
  • Training programs
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Life insurance
  • Free uniforms
  • Meal benefits

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We are a small franchise group looking for people who take pride in their work and want to make a difference. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

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