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Posted 13 days ago

Assistant Store Manager | Orchard Park

@ Michael Hill

Kelowna, British Columbia

Full-time
Apply now
SIGNALS

Overview

Michael Hill is hiring a full-time Assistant Store Manager at its Orchard Park store in Kelowna, BC. The role supports store operations, leads sales and team coaching, and covers for the Store Manager when absent. The posting states a salary of $50,000 to $55,000 based on experience, a tiered commission, extended health and dental benefits, and schedules known four weeks in advance.

Responsibilities:

  • Drive sales results and monitor KPIs
  • Oversee store operations, including in the Store Manager's absence
  • Coach and develop team members
  • Create memorable customer experiences
  • Maintain multiple client relationships

Requirements summary:

  • Proven results in a highly driven sales environment
  • Understanding of KPIs
  • Confidence overseeing store operations
  • Customer-centric focus in a fast-paced setting
  • Effective coaching and team motivation skills
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-01
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentRetail
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical low · computer moderate
Perks mentionedPerformance bonus, Wellness, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Michael Hill

FieldValue
Open jobs on Jobsy7
Job description
We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia.

Join Michael Hill Orchard Park as an Assistant Store Manager and bring your passion for sales, customer service, and team leadership to a supportive retail environment. Help drive results, develop your team, and create memorable experiences for every customer.

Location: Kelowna, V1Y 7G7

What can we offer you?

  • A tiered commission structure, where the more you sell the more you earn
  • Dedicated training programs to set you up for success by building product knowledge
  • Enjoy a competitive extended benefits package including health, dental and employee assistance program
  • Exclusive Team Member Pricing
  • You will have access to a dedicated training and development programs to set you up for success and enable career growth
  • You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders
  • Reward and recognition and celebration of your success through awards nights and team events
  • You will enjoy great work life balance by knowing your schedule 4 weeks in advance
  • The Salary range for this position is between $50,000-$55,000 based on relevant experience

More About You

  • Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs
  • Confidence to oversee store operations alongside and in the absence of the Store Manager
  • A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment
  • Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
  • A desire to provide an outstanding experience for both customers and team members
  • Supporting the visions and goals of the business

About This Role

The Assistant Manager position at Michael Hill Orchard Park is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application.

Requests for accommodation can be made at any stage of the recruitment process.

This is an active vacancy, and we use AI- assisted tools to help assess applications based on job-related criteria.

Michael Hill is certified by the Responsible Jewellery Council

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