Posted 7 days ago
Associate Director, Operational Resilience
@ Royal Bank of Canada
Toronto, Ontario
Overview
Royal Bank of Canada is hiring an Associate Director of Operational Resilience in Toronto to support its enterprise operational resilience program within the First Line of Defense. The role leads resilience reporting and analytics, builds SharePoint tools and scenario testing, and works with business and technology teams. The posting states full-time, salaried work of 37.5 hours a week.
Responsibilities:
- Support the 1LOD Operational Resilience Lifecycle program
- Build SharePoint forms and automated tracker reports
- Monitor operational resilience metrics and outcomes
- Maintain 1LOD procedural documents
- Deliver resilience training to 1LOD personnel
Requirements summary:
- 7-10 years of operational resilience or non-financial risk experience
- Proficiency in SharePoint development
- Experience with BIAs, RTO validation and scenario testing
- Excellent written and verbal communication
- Strong analytical and project management skills
Tools & skills
Source and dates
Employer career site / ATS feed · phenom
- Employer posting date
- 2026-10-30
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Experience | 7+ years |
| Hours per week | 37.5 |
| Schedule | day |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Business, Finance |
| Perks mentioned | Flexible hours, Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Royal Bank of Canada
Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/
- LinkedIn followers
- 932,626
- People associated on LinkedIn
- 96,867
- Reported office locations
- 200 Bay Street, Toronto, Ontario M5J 2J5, CA
- 1 Place Ville-Marie, Montreal, QC H3B 1Z3, CA
- 2 Park St, Sydney, NSW 2000, AU
- 100 Bishopsgate, London, England EC2N 4AA, GB
- Persiaran Apec, Cyberjaya, Selangor 63000, MY
- 60 S 6th St, Minneapolis, MN 55402, US
- Business categories
- Wealth Management
- Commercial Lending
- Finance
- Banking
- Payments
- Asset Management
- Insurance
- Lending
- Financial Services
- Financial Exchanges
- Other recorded names
- Royal Bank of Canada
- RBC
- Specialties
- finance
- banking
- investing
- insurance
- financial planning
- wealth management
- and capital markets
- Profile identifies a recruitment agency
- No
- Reported total investment
- 22,251,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market…
| Field | Value |
|---|---|
| Industry | Banking |
| Company size | 10,001+ employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Specialties | financebankinginvestinginsurancefinancial planningwealth managementand capital markets |
| Open jobs on Jobsy | 1,100 |
| View page |
Job Description
WHAT IS THE OPPORTUNITY?
The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide operational resilience program. This is an exciting opportunity to drive strategic impact across RBC by developing and implementing resilience initiatives that elevate our control environment and organizational preparedness. You will lead reporting activities and analytics to assess the effectiveness of resilience programs, provide data-driven insights to support strategic decision-making, and facilitate scenario testing to evaluate organizational preparedness. Working in partnership with platform and business unit teams, you will help establish RBC as best in class with respect to organizational resilience and response to disruptions.
WHAT WILL YOU DO?
· Support the development and execution of the 1LOD Operational Resilience Lifecycle program, including executing key program components, coordinating implementation activities, and ensuring the program operates effectively across business segments.
· Design and build SharePoint forms, surveys, and automated tracker reports to gather and consolidate operational resilience data and prepare comprehensive periodic reports for senior leadership and stakeholders.
· Support monitoring of operational resiliency outcomes across the Bank by collecting, analyzing, and tracking operational resilience metrics and outcomes to provide data and insights for performance monitoring and reporting.
· Maintain and support 1LOD procedural documents by assisting the Director in updating, managing, and distributing documentation while ensuring procedures remain current and accessible to stakeholders.
· Execute operational resilience activities across businesses and functions globally by coordinating and driving resilience initiatives with business segments and functions to ensure consistent implementation of resilience practices across the organization.
· Serve as a subject matter specialist in Operational Resilience within 1LOD by developing and maintaining expertise in operational resilience frameworks, best practices, and regulatory requirements while providing guidance to business leaders and colleagues.
· Support training and capability-building on resiliency requirements by assisting in developing training content and delivery and conducting training sessions for 1LOD personnel.
· Collaborate with stakeholders across businesses, technology, operations, and risk to ensure coordination and alignment of resilience initiatives.
WHAT DO YOU NEED TO SUCCEED?
Must have
- 7-10 years of experience with working knowledge of Operational Resilience or Non-Financial Risk, including exposure to 1LOD execution within financial institutions.
- Proficiency in SharePoint development and experience supporting enterprise monitoring, reporting, and metrics functions, including KRIs and resilience indicators.
- Demonstrated capability to assist with resilience analyses, including Business Impact Analyses (BIAs), RTO validation, and scenario testing.
- Excellent written and verbal communication skills with the ability to articulate complex resilience concepts clearly to diverse audiences including senior management and cross-functional partners.
- Strong analytical thinking, problem-solving, and project management capabilities to support multi-year operational resilience and BCM uplift programs.
Nice-to-have:
- Bachelor’s degree in business, Finance, or related field; MBA, CRM, CPA, CIA, FRM, or CFA designations.
- Experience supporting regulatory or audit engagements and evidence coordination.
- Familiarity with operational resilience, BCM, and incident management tools and platforms (e.g., recovery and scenario tools).
- Experience working within cross-functional teams in matrix environments at large, publicly traded corporations.
WHAT’S IN IT FOR YOU?
- A comprehensive Total Rewards Program includes competitive compensation, bonuses, and flexible benefits.
- Leaders who support your development through coaching and meaningful opportunities.
- The ability to make a difference and lasting impact on organizational resilience and risk management.
- Work in a dynamic, collaborative, and high-performing team within the Enterprise Chief Controls Office.
- Flexible work/life balance options and opportunities to do challenging, strategic work.
- Professional development in operational resilience, risk management, and enterprise governance.
Job Skills
Additional Job Details
Address:
BAY WELLINGTON TOWER, 181 BAY ST:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
GROUP RISK MANAGEMENTJob Type:
RegularPay Type:
SalariedPosted Date:
2026-10-30Application Deadline:
2026-11-16Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
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