Posted 3 months ago
Associate Director, Technology Enablement
@ Klick
Toronto, Ontario
Overview
Klick is hiring an Associate Director, Technology Enablement to lead day-to-day delivery of web, CRM and omnichannel technology projects for healthcare brands. The role bridges technology and delivery teams, managing scope, timelines and budget with PMO and client teams. The posting states a full-time hybrid role with a base salary of CAD $110,000 to $130,000.
Responsibilities:
- Lead day-to-day delivery across multiple technology projects
- Drive quality across planning, build, testing and launch
- Define technical task plans and coordinate PMO scheduling and resourcing
- Review requirements and technical documentation
- Track risks and support scalable, compliant technical solutions
Requirements summary:
- 7+ years delivering web, CRM or omnichannel technology
- Experience managing cross-functional technology teams
- Ability to interpret technical requirements and design assets
- Strong collaboration and client-facing communication
- Familiarity with Veeva, Salesforce, Adobe Experience Manager or Contentful
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-08-21
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Project management |
| Experience | 7+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | Indigenous peoples, Racialized people, People with disabilities |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Klick
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Klick Health is the world’s largest independent commercialization partner for life sciences. For over 25 years, Klick has been laser-focused on developing, launching, and supporting life sciences brands to maximize their full market potential as a core commercialization partner. Klick is opening offices in regional hubs and key markets to provide local support for our clients in countries outside of North America. These seven new offices are purpose-built to replicate the core components of our culture and values and be 100% dedicated to the pharma and life sciences business. We believe that when your people are the center of gravity, clients are the ultimate beneficiaries. Success, in its highest form, is always mutual. Our culture of kindness and high performance attracts innovators and leaders who care about doing the best work possible in an environment that supports their rapid growth. Together, we can turn any problem into a potentially life-changing opportunity.
- LinkedIn followers
- 158,559
- People associated on LinkedIn
- 1,892
- Reported office locations
- 175 Bloor Street East, Toronto, Ontario M4W 3R8, CA
- 240 W 40th St, 12th Floor, New York, NY 10018, US
- 510 Walnut St, 13th Floor, Philadelphia, Pennsylvania 19106, US
- 30 Stamford Street, London, SE1 9LQ, GB
- 109 North Bridge Road, #05-21, Singapore, 179097, SG
- Avenida Nacoes Unidas 14261, São Paulo, Cidade Monções 77500-000, BR
- Business categories
- Health Care
- Internet
- Life Science
- Other recorded names
- Klick
- Specialties
- Brand Strategy
- Clinical Review and Analysis
- Copywriting
- Creative Technology
- CRM Strategy
- Digital Media
- Disease Awareness
- Experience Design
- Film and Video
- Launch Tactical Readiness
- Machine Learning
- Media Planning
- Medical Editing
- Medical
- Legal
- and Regulatory
- Out-of-Home
- Platforms
- Programmatic
- SEO
- Social Media
- and Tech Advisory
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Klick Health is the world’s largest independent commercialization partner for life sciences. For over 25 years, Klick has been laser-focused on developing, launching, and supporting life sciences brands to maximize their full market potential as a core commercialization partner. Klick is opening offices in regional hubs and key markets to provide local support for our clients in countries outside of North America…
| Field | Value |
|---|---|
| Industry | Advertising Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1997 |
| Specialties | Brand StrategyClinical Review and AnalysisCopywritingCreative TechnologyCRM StrategyDigital MediaDisease AwarenessExperience DesignFilm and VideoLaunch Tactical Readiness |
| Open jobs on Jobsy | 36 |
| View page |
Company Description
The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
About our Technology Craft
Our Technology craft brings together delivery specialists, architects, engineers, and platform experts who design and implement solutions that help healthcare brands connect with patients and professionals. We focus on delivering scalable, compliant, and user-centered technology across web, CRM, data, and engagement platforms while partnering closely with PMO and cross-functional teams to support consistent, high-quality delivery.
Job Description
This role guides the delivery of complex technology solutions across web, CRM, and omnichannel ecosystems. The Associate Director acts as a bridge between technology and delivery teams, ensuring projects are planned, executed, and launched with clarity, quality, and operational consistency. The role partners across technology crafts, PMO, and client teams to translate requirements into scalable solutions that support healthcare brands and their audiences.
What You’ll Do:
- Lead day-to-day delivery across multiple technology projects, ensuring alignment on timelines, scope, and budget.
- Drive consistency and quality across all delivery phases, including planning, build, testing, and launch.
- Define technical task plans and collaborate with PMO on project scheduling, dependencies, and resourcing.
- Review requirements and technical documentation to ensure clarity, feasibility, and completeness.
- Partner with teams to track risks, manage delivery challenges, and support scalable, compliant technical solutions.
Qualifications
Required:
- 7+ years delivering web, CRM, or omnichannel technology solutions, ideally in healthcare or regulated industries
- Experience managing cross-functional technology teams and multiple concurrent workstreams
- Ability to interpret and communicate technical requirements, documentation, and design assets
- Strong collaboration skills across creative, strategy, and technology partners, including client-facing discussions
- Familiarity with web and CRM platforms such as Veeva, Salesforce, Adobe Experience Manager, or Contentful
- Ability to stay organized, adapt to changing priorities, and maintain focus in a fast-paced environment
Desired:
- Experience supporting pharma marketing or medical-affairs programs
- Background as a business systems analyst
- Knowledge of healthcare compliance, privacy, or FDA-related standards
- Experience in technology consulting or omnichannel program delivery
- Familiarity with healthcare data standards or marketing-operations workflows
- Experience integrating AI tools into daily or project-based work
Additional Information
The base salary range for this position is between CAD $110,000 - $130,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience. This posting is for an existing vacancy at Klick.
#LI-TH1 #LI-Hybrid
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
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