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Posted 2 days ago

Associé(e) services spéciaux (temps partiel)

@ HOME DEPOT CANADA, INC.

Saint-Henri, Quebec

On-sitePart-time1+ years experience
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SIGNALS

Responsibilities:

  • Gérer le processus complet de suivi des commandes clients
  • Traiter les commandes spéciales, avec installation et en ligne
  • Répondre aux appels en magasin
  • Servir les clients au comptoir du service à la clientèle

Requirements summary:

  • Au moins 1 an d'expérience en service à la clientèle
  • Bonnes compétences en informatique
  • Structuré(e) et organisé(e)
  • Disponible pour un horaire variable
  • Capacité à soulever jusqu'à 23 kg

Tools & skills

Benefits mentioned

Retirement planTuition supportStock options
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-05
First seen by our source
2026-10-14
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · lift 50 lb · computer moderate
LanguagesFrench
Perks mentionedFlexible hours, Retirement plan, Tuition support, Performance bonus, Stock or equity, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

HOME DEPOT CANADA, INC.

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

About The Home Depot Canada The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast. Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers. Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres. The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded"​ entrepreneurial spirit are distinctive hall marks of our company. With our unprecedented growth, there's no better time to build your career at The Home Depot Canada

LinkedIn followers
145,389
People associated on LinkedIn
6,901
Reported office locations
  • 1 Concorde Gate, Suite 400, Toronto, Ontario M3C4H9, CA
Other recorded names
  • The Home Depot Canada
Specialties
  • Home Improvement
  • Retail
  • Products & Services
  • Customer Service
  • and Rénovation
Profile identifies a recruitment agency
No

About The Home Depot Canada The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast. Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home…

FieldValue
IndustryRetail
Company size10,001+ employees
HeadquartersToronto, Ontario
Organization typePublic Company
Year founded1994
SpecialtiesHome ImprovementRetailProducts & ServicesCustomer Serviceand Rénovation
Open jobs on Jobsy477
LinkedInView page
Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

EXPERT(E) EN SERVICE À LA CLIENTÈLE

Nos expert(e)s en service à la clientèle sont responsables de l’ensemble du processus de suivi de la gestion des commandes clients (GCC), veillant ainsi à la satisfaction de la clientèle. L’étendue de ses responsabilités comprend, sans s’y limiter, les commandes spéciales, les commandes avec installation et les commandes en ligne. Ils/elles sont aussi en charge de traiter les appels en magasin, ainsi que de répondre aux demandes des clients qui se présentent au comptoir du service à la clientèle en magasin.

Avantages de travailler chez Home Depot

  • Bonification deux fois par année
  • Régime de retraite
  • Environnement de travail bienveillant et inclusif
  • Régime de soins de santé et de soins dentaires offerts à tous nos employés permanents
  • Télémédecine 24h/7j offerte via TelusSanté
  • Horaires flexibles
  • Remboursement des frais de scolarités
  • Programme d’achat d’actions pour nos employés
  • Formation et occasions de perfectionnement professionnel payées
  • Prime de référencement ($)

Expériences et compétences recherchées

  • Avoir une expérience de minimum 1 an avec le service à la clientèle.
  • Posséder de bonnes compétences en informatique.
  • Être une personne structurée et organisée
  • Être disposé à travailler selon un horaire variable.
  • Posséder de solides aptitudes organisationnelles et interpersonnelles, et être doué pour le service à la clientèle.
  • Posséder d’excellentes aptitudes pour la résolution de problèmes et la prise de décisions.
  • Pouvoir soulever une charge pouvant peser jusqu’à 23 kg (50 lb), seul ou avec l’aide d’un(e) collègue.
  • Porter attention aux détails et faire preuve d’autonomie, tout en sachant travailler en équipe.

Ce qui nous démarque

· Home Depot est le plus important détaillant au Canada dans le secteur de la rénovation résidentielle

· Nommé parmi les meilleurs employeurs pour la diversité au Canada en 2022

· Nommé parmi les employeurs les plus écolos du pays en 2022

· En partenariat avec Habitat pour l’humanité Canada afin de construire des maisons conformes aux principes de développement durable

· Contribution à la lutte contre l’itinérance chez les jeunes via la fondation Home Depot Canada depuis 2008

· Un service à la clientèle exemplaire

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