Audio Visual Technician

Audio Visual Technician

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

The Audio Visual Technician provides a complete range of audio-visual services and equipment to answer a variety of user requests from all areas of Banff Centre, including clients, visiting artists and/or faculty.

Roles and Responsibilities

Reporting to the Manager, Audio Visual Services, below are some key accountabilities:

• Coordinate and book all equipment requests, verify equipment integrity, deliver equipment, set-up equipment as per client specifications, test equipment to ensure proper function and troubleshoot equipment as needed
• Sign out equipment for tracking and billing purposes, and retrieve this equipment both on and occasional off campus
• Manage overbooking of equipment and retrieve equipment after the client is finished, check for damage and verify integrity of all equipment upon return and identify/remedy deficiencies
• Perform routine maintenance and minor repairs of equipment
• Meet and/or confer with clients to ascertain their equipment needs; researching creative solutions for client needs and equipment operation instructions to the client may be required.
• Serve as dedicated Technician/Operator when required
• Deliver excellent customer service to all clients
• Address other identified security, safety or operational issues
• Other duties as assigned

Qualification and Educational Requirements

• Minimum 1 year of formal post-secondary training in computing, electronics or another discipline relating to the position
• Minimum 2 years' of experience in all aspects of Audio Visual delivery and production, including but not confined to design, set-up, operation, and minor maintenance to AV Systems and equipment
• Competent in the set-up and operation of AV equipment, as well as specialized computer equipment and software used in the recording, production and duplication of audio and video content
• Excellent clerical skills relating to preparing quotations, invoices and the booking/tracking of equipment are required
• Valid driver's license

Special Requirements

• Due to the nature of the work, the Audio Visual Technician will be expected to be available to work evenings and weekends.

Employment Terms & Benefits

• In accordance with CUPE 4318, this is a unionized, salaried support staff position, subject to a 6 month probation period.
• The annual salary for this position is between $44,345.60 and $46,571.20, depending on experience, based on working 40 hours per week.
• The successful candidate will have access to a range of benefits through Alberta Blue Cross and will be eligible to participate in our defined benefit pension plan.
• Benefits of working at Banff Centre are:
  • Professional development
  • Employee Assistance Program
  • Health care spending account
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!

Application Process

• We are accepting applications for the Audio Visual Technician position until a suitable candidate is found.
• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.