Posted yesterday
AV/VC Onsite Support Technician
@ Milestone Technologies, Inc.
Toronto, Ontario
Overview
Milestone Technologies is hiring an onsite AV/VC and Event Operations technician in Old Toronto, five days a week. The role owns day-to-day AV operations, conference room sweeps, break/fix support and live event productions, including streaming and recording. The posting requires at least 5 years of AV/VC event support experience and a high school diploma or GED.
Responsibilities:
- Own day-to-day AV/VC and event operations in the local office
- Run conference room sweeps and troubleshoot with global helpdesk
- Operate PTZ cameras, video switchers, audio mixers and Crestron systems at events
- Manage streaming quality and deliver recorded event assets
- Act as technical point of contact for board meetings and high-profile calls
Requirements summary:
- High school diploma or GED required
- Minimum 5 years of AV/VC event support experience
- Minimum 2 years of AV/event production in a corporate environment
- Working knowledge of video conferencing platforms and AV tools
- Strong troubleshooting of AV signal flow, with composure under pressure
Tools & skills
Source and dates
Source type not verified · tbe
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-10-23
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Maintenance & repair |
| Experience | 5+ years |
| Travel | air: none · ground: none |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Milestone Technologies, Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Where IT Managed Services and Intelligent Automation meet
Full company description
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe. We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization. Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Follow us on: Facebook: https://www.facebook.com/MilestoneTechnologiesInc Twitter: https://twitter.com/MilestoneTech Blog: https://milestone.tech/blog/
- LinkedIn followers
- 407,685
- People associated on LinkedIn
- 2,767
- Reported office locations
- 2201 Walnut Ave, Suite 290, Fremont, California 94538, US
- 4710 E Elwood St, Phoenix, Arizona 85040, US
- Hyderabad, Telangana 500081, IN
- Business categories
- Information Technology
- Digital Marketing
- Network Hardware
- Consulting
- Application Performance Management
- Marketing
- Advertising
- Consumer Electronics
- Other recorded names
- Milestone Technologies, Inc.
- Specialties
- Managed Services
- Application Support
- AV/VC Services
- Help Desk Services
- IT ALM
- IT Service Desk
- ITSM Services
- Cloud Services
- Data Center Services
- IT Program Management
- Network Engineering
- NOC
- Technology Integration
- AI
- Automation
- Platform Engineering
- and Application Development
- Profile identifies a recruitment agency
- No
- Reported total investment
- 42,500,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe. We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization. Milestone is focused on…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 1,001-5,000 employees |
| Headquarters | Fremont, California |
| Organization type | Privately Held |
| Year founded | 1997 |
| Specialties | Managed ServicesApplication SupportAV/VC ServicesHelp Desk ServicesIT ALMIT Service DeskITSM ServicesCloud ServicesData Center ServicesIT Program Management |
| Open jobs on Jobsy | 3 |
| View page |
Milestone Technologies is looking for a technician with a passion for live events, audio-visual experience, and a commitment to program excellence to join our AV/VC and Event Operations Team. The AV/VC and Event Operations Team provides comprehensive event production services, and day to day AV Operations support. This role acts as the point of contact for AV operational work, including break/fix, vendor facilitation, and ‘sweeps’ of our AV spaces. Events may range from small team meetings with a simple video conferencing to large company-wide productions with streaming/recording/video assets.
Please note this position is located in Old Toronto and requires five days a week on-site.
Responsibilities
● Own day to day AV/VC and Event Operations in the local office
● Proactively monitor health dashboards across various AV services
● Primary POC for AV conference room sweeps and ensure all conference rooms are functional
● Collaborate and troubleshoot with Helpdesk Technicians globally
● Work with AV team on operational tasks such as break/fix or in-room support
● Collaborate and escalate issues in a timely manner with AV Engineering
● Perform hardware/system upgrades
● Review client requests and provide technical direction for the planning, scheduling, and, delivery of services
● Execute AV productions as assigned, whether in the studio or a live event
● Operate PTZ cameras, video switchers, digital audio mixers, and Crestron routing systems for large and medium scale events
● Manage streaming encoding and quality during live events; trim and deliver recorded events
● Act as the technical POC during board meetings and high-profile conference calls
● Oversee vendor technicians on larger scale events
● Contribute to management and documentation of on-site equipment and protocols
Skills
● HS Diploma or GED required
● Minimum 2+ years of AV/Event production in a corporate environment
● Minimum 5 years experience with AV/VC Event Support
● Preferred knowledge of tools:
○ Video conferencing - Google Meet, Zoom, Teams, etc.
○ Slack, Domotz, Crestron, XPanel, Google Admin, Robin, Logitech Sync, Rockbot
● Experience owning an event end to end from event request to technical execution
● Operational experience with event production equipment such as soundboards, audio mixers, camera controllers, video switchers, streaming codecs, microphones, etc
● Working knowledge of editing software, basic cinematography, and lighting
● Previous experience in customer-facing or client support role
● Versed in Apple OS, presentation software like Keynote, and PPT
● Ability to navigate and troubleshoot AV Signal Flow
● Ability to lead and respond to changes in a short time frame; stay cool under pressure
● Excellent interpersonal and communication skills
● Love of video production and everything that comes with live productions
#LI-NL1
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