First seen by our source: 26 days ago
AWS Connect Engineer
@ Tech Talent International
Toronto, Ontario
Overview
Software International (SI) is hiring an AWS Connect Engineer on a remote contract for a consulting client moving a large contact centre from on-premises to cloud CCaS with AWS Connect. The role runs 40 hours per week for 6 months with possible renewal, starting as soon as possible, at a target rate of $75-95/hr corp-to-corp. The work covers designing and configuring Amazon Connect solutions and supporting contact centre operations.
Pay:
$75–$95 an hour
Responsibilities:
- Design and configure Amazon Connect solutions
- Build omnichannel contact flows, routing, queues and prompts
- Monitor and troubleshoot with AWS CloudWatch
- Maintain AWS Lambda integrations
- Support contact centre operations teams
Requirements summary:
- Hands-on Amazon Connect experience
- Prior contact centre experience highly desired
- Genesys development experience highly desired
- Experience with S3, Lex, Glue and IAM is a benefit
Tools & skills
Source and dates
Source type not verified · manatal
- Employer posting date
- Not provided
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Software development |
| Hours per week | 40 |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tech Talent International
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Tech Talent International (TTI) is a recruitment firm from Toronto Canada. We work with clients from F1000 to startups.
Full company description
Tech Talent International is boutique recruitment firm based out of the Toronto Canada. We are provide contract and permanent staffing services to a variety of clients ranging from F1000s to startups across Canada/US and the world.
- LinkedIn followers
- 1,738
- People associated on LinkedIn
- 1
- Reported office locations
- 1661 Morris Avenue, Ennismore, ON K0L1T0, CA
- Other recorded names
- Tech Talent International
- Specialties
- recruitment
- contract staffing
- permanent staffing
- RPO
- background checks
- pre-employment screening
- staffing
- technical recruitment
- telecom recruitment
- ICT recruitment
- and recruitment process outsourcing
- Profile identifies a recruitment agency
- Yes
Tech Talent International is boutique recruitment firm based out of the Toronto Canada. We are provide contract and permanent staffing services to a variety of clients ranging from F1000s to startups across Canada/US and the world.
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 2-10 employees |
| Headquarters | Ennismore, ON |
| Organization type | Privately Held |
| Year founded | 2022 |
| Specialties | recruitmentcontract staffingpermanent staffingRPObackground checkspre-employment screeningstaffingtechnical recruitmenttelecom recruitmentICT recruitment |
| Open jobs on Jobsy | 180 |
| View page |
Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.
Role(s) Required: AWS Connect Engineer
Location: Remote (Canada/US)
Required Start Date: ASAP
Required End Date: 6 months + renew
Type: Contract
Total Hours Approved Per Role: 40h/week
Rate: Open based on expectations but target rate is $75-95/hr C2C
- Design and configure Amazon Connect solutions to meet business requirements. Including onni-channel contact flows, routing and queues, prompts, user management etc.
- Contact Centre Configuration in Amazon Dynamo DB
- Monitor and troubleshoot the solution using tools such as AWS Cloudwatch
- Collaborate with cross-functional teams to ensure seamless integration of Amazon Connect through the development and maintenance of AWS Lambda
- Conduct thorough testing and troubleshooting to optimize the performance of Amazon Connect solutions.
- Stay up-to-date with the latest Amazon Connect features and functionalities to continuously improve solutions.
- Provide technical support and guidance to contact centre operations teams and end users.
- Additional experience with Amazon S3, Amazon LEX, AWS Glue, AWS IAM services would be a benefit.
- Prior Contact Center Experience with Genesys development is highly desired
Journal
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