Posted 29 days ago
Bilingual Collections Analyst
@ TransUnion LLC
Burlington, Ontario
Overview
TransUnion LLC is hiring a Bilingual Collections Analyst on a full-time, hybrid basis, with at least two days a week in an assigned TU office. The role works with high-volume B2B customers to resolve complex issues and collect escalated aged invoices, requiring at least 3 years of B2B collections experience and fluency in English and French.
Responsibilities:
- Contact clients with overdue receivables to coordinate collection plans
- Make scheduled collection calls and document them in the host system
- Research and resolve invoice disputes with external clients and internal departments
- Coordinate collection efforts with the sales team
Requirements summary:
- Minimum 3 years of hands-on B2B collections experience
- Fluency in English and French, written and oral
- Proficiency in Microsoft Excel, PeopleSoft preferred
- Strong verbal and written communication skills
- Ability to manage multiple priorities and meet strict deadlines
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-08
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Finance & accounting |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Perks mentioned | Flexible hours |
Summary and details written by AI from the posting; the employer’s posting is the authority.
TransUnion LLC
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people. We call this Information for Good® — it’s our purpose, and what drives us every day. Get Support / Contact Us Customer Support: https://transu.co/60024D64I Business Support: https://transu.co/60044D67G
- LinkedIn followers
- 578,019
- People associated on LinkedIn
- 16,977
- Reported office locations
- Chicago, Illinois, US
- 555 W Adams St, Chicago, Illinois 60661, US
- 4530 Conference Way S, Boca Raton, FL 33431, US
- 163 Uys Krige Drive, Tygerberg Office Park Drakenzicht Building, Cape Town, Western Cape 7500, ZA
- 1 Park Lane, LS3 1EP, Leeds, England LS3 1EP, GB
- 11 Alice Lane, 9th and 10th Floors, Sandton, Gauteng 2196, ZA
- Karaliaus Mindaugo prospektas, Kaunas, Kauno, LT
- 12 Cock Lane, 1st Floor Red Lion Buildings, London, England EC1A 9BU, GB
- 100 Cross St, San Luis Obispo, California 93401, US
- 6430 S Fiddlers Green Circle, High Pointe Tower, Greenwood Village, Colorado 80111, US
- 1510 Chester Pike, 2 Baldwin Place, Crum Lynne, Pennsylvania 19022, US
- 5430 Conference Way N, Boca Raton, Florida 33431, US
- 3115 Harvester Rd, Suite 201, Burlington, Ontario L7N 3N8, CA
- 120 Adelaide St W, Suite 1930, Toronto, Ontario M5H 4E4, CA
- Avenida Paulista, nº 1842 - 10º andar, São Paulo, Bela Vista, BR
- Monjitas 392, Santiago, Santiago Metropolitan Region, CL
- CI 100, No. 7A - 81 Piso 8, Bogota, CO
- Nandambakkam Street, TransUnion Global Technology Center LLP, 8th & 9th Floor, Block 2, Alandur, Tamil Nadu 600089, IN
- Senapati Bapat Marg, TransUnion CIBIL Limited, (Formerly: Credit Information Bureau (India) Limited) One World Center, 19th Floor, Tower 2A and 2B, Mulshi, Maharashtra 411033, IN
- Samrat Ashok Path, Transunion Global Technology Center LLP, Smartworks Nyati Unitree, West Wing, 1st Floor, Pune, Maharashtra 411006, IN
- The Gateway, 15 Canton Road, 8th Floor, Tower 5, Kowloon Tong, HK
- Building 2100 Cork Airport Business Park Cork, Unit Q - First Floor, Cork, IE
- Dublin 1, Dogpatch Labs CHQ Building, Dublin, IE
- Ring Road, Westlands, 2nd Floor Delta Annex, Nairobi, 46406, KE
- 1 Ayala Avenue, 27th Floor Unit AB Tower, Makati, National Capital Region 1225, PH
- 6430 S Fiddlers Green Circle, High Pointe Tower, Englewood, Colorado 80111, US
- Business categories
- Finance
- Information Technology
- Legal
- Health Care
- Service Industry
- Credit Bureau
- Software
- Predictive Analytics
- Financial Services
- Analytics
- Other recorded names
- TransUnion
- Specialties
- credit and information management
- big data
- information technology
- lending data
- identity
- fraud prevention
- risk management
- credit data
- and financial inclusion
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,407,250,806
Currency and observation date were not supplied; this is not a current valuation or a funding round.
TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both…
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Company size | 10,001+ employees |
| Headquarters | Chicago, Illinois |
| Organization type | Public Company |
| Specialties | credit and information managementbig datainformation technologylending dataidentityfraud preventionrisk managementcredit dataand financial inclusion |
| Open jobs on Jobsy | 16 |
| View page |
TransUnion's Job Applicant Privacy Notice
Team Overview
The Collections Analyst will work with high volume customers and offices to resolve complex issues and collect on escalated ageing invoices. In this role, they will act as an informal resource for team members with less experience. It is an exciting opportunity not only to build relationships with assigned customers, but also to use critical thinking skills to resolve more complicated collections issues This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core Responsibilities
- The Collection Specialist is responsible for facilitating the communication, information exchange and relationship building required to collect the billings due within the specified contractual terms.
- Proactively contact clients with overdue receivables to coordinate collection plans.
- Make regularly scheduled collection calls, ensuring that all key areas in a collection call are discussed and documented in the host system.
- Research and resolve invoice disputes with external clients and internal departments.
- Liaise with the sales team to coordinate collection efforts.
- Create a close working relationship with your counter parts within your department and the overall company.
- Perform any other duties as assigned.
Required Knowledge And Experiences
- A minimum of 3+ years of hands-on collections experience dealing with B2B customers.
- Fluency in both English and French (written and oral).
- Strong customer focused attitude and mentality.
- Proficiency in Microsoft Excel, experience with PeopleSoft strongly preferred.
- Strong verbal and written communications skills; attention to detail and strong documentation skills.
- Ability to effectively manage multiple conflicting priorities, meet strict deadlines, take verbal direction and perform with minimal guidance or supervision.
- A strong work ethic, ability to work efficiently and with a sense of urgency.
- Ability to prioritize tasks that are assigned.
- Ability to accept and work with ongoing change in policies, procedure and technology thus bringing about increased profitability and success.
This job posting is for an existing vacancy. The opening is to backfill a previously held position.
Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
Analyst NE, Shared ServicesJournal
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