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Posted 4 days ago

Brick Associate, Customer Service

@ Leons Furniture Limited

London, Ontario

Apply now
SIGNALS

Overview

Leons Furniture Limited, operating as The Brick, is hiring a Customer Service Associate to respond to customer inquiries, follow up on needs, and review daily order reports in its retail locations. The role reports to the Operations Manager and requires flexibility to work all shifts, including evenings and weekends. Compensation is competitive and commensurate with experience.

Responsibilities:

  • Respond to customer inquiries with courteous, professional solutions
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty through exceptional support
  • Review and follow up on order reports daily

Requirements summary:

  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional written and verbal communication
  • Proven multitasking and organization
  • Proficiency with computers and Microsoft Office

Tools & skills

Benefits mentioned

Health insuranceDental
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-11-02
First seen by our source
2026-11-02
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Scheduleevening, weekends
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
EducationHigh school (required)
Perks mentionedFlexible hours, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Leons Furniture Limited

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

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Full company description

Leon’s Furniture is one of Canada’s largest home furnishing retailers, selling a wide range of merchandise including furniture, major appliances and home electronics. Leon's is entirely Canadian owned and operated. And for more than 100 years, Leon's has been Canada’s choice for affordable, family-friendly furniture.

LinkedIn followers
10,373
People associated on LinkedIn
1,800
Reported office locations
  • 45 Gordon Mackay Road, Toronto, Ontario M9N 3X3, CA
Business categories
  • Home Services
  • Home Decor
  • Furniture
Other recorded names
  • Leon's
  • Leon's Furniture
  • Leons Furniture Limited
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Leon’s Furniture is one of Canada’s largest home furnishing retailers, selling a wide range of merchandise including furniture, major appliances and home electronics. Leon's is entirely Canadian owned and operated. And for more than 100 years, Leon's has been Canada’s choice for affordable, family-friendly furniture.

FieldValue
IndustryFurniture and Home Furnishings Manufacturing
Company size10,001+ employees
HeadquartersToronto, Ontario
Organization typePublic Company
Year founded1909
Open jobs on Jobsy233
LinkedInView page
Job description

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned

Qualifications

  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs
  • Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]

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