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First seen by our source: 1 hour ago

Brick Supervisor, Operations

@ Leons Furniture Limited

Burlington, Ontario

2+ years experience
Apply now
SIGNALS

Overview

Leons Furniture Limited, operating as The Brick, is hiring a Brick Supervisor for Operations to join its management team at a retail location. The role covers store merchandising, customer service escalations, staff recruiting and coaching, inventory and accounts payable/receivable control. The posting requires two or more years of customer service or sales experience, requires flexibility to work any shift including evenings and weekends, and offers health, dental and paramedical benefits plus employee discounts.

Responsibilities:

  • Maintain store merchandising, detail and customer service standards
  • Recruit, hire and develop staff through coaching and performance appraisals
  • Handle escalated customer service issues
  • Control inventory levels and accuracy
  • Control accounts receivable and accounts payable

Requirements summary:

  • High school diploma or equivalent; post-secondary an asset
  • 2 or more years of customer service or sales experience
  • Excellent verbal and written communication skills
  • Highly developed problem-solving skills
  • Flexibility to work any shift, including evenings and weekends

Tools & skills

Benefits mentioned

Health insuranceDental
Source and dates

Employer career site / ATS feed · adp

Employer posting date
Not provided
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentRetail
Experience2+ years
Manages peopleYes
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingStore, Warehouse
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Encouraged to applyPeople with disabilities
EducationHigh school (required), College diploma (preferred)
Perks mentionedFlexible hours, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Leons Furniture Limited

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

We believe you're more than just an employee; you’re Part of the Family

Full company description

Leon’s Furniture is one of Canada’s largest home furnishing retailers, selling a wide range of merchandise including furniture, major appliances and home electronics. Leon's is entirely Canadian owned and operated. And for more than 100 years, Leon's has been Canada’s choice for affordable, family-friendly furniture.

LinkedIn followers
10,373
People associated on LinkedIn
1,800
Reported office locations
  • 45 Gordon Mackay Road, Toronto, Ontario M9N 3X3, CA
Business categories
  • Home Services
  • Home Decor
  • Furniture
Other recorded names
  • Leon's
  • Leon's Furniture
  • Leons Furniture Limited
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Leon’s Furniture is one of Canada’s largest home furnishing retailers, selling a wide range of merchandise including furniture, major appliances and home electronics. Leon's is entirely Canadian owned and operated. And for more than 100 years, Leon's has been Canada’s choice for affordable, family-friendly furniture.

FieldValue
IndustryFurniture and Home Furnishings Manufacturing
Company size10,001+ employees
HeadquartersToronto, Ontario
Organization typePublic Company
Year founded1909
Open jobs on Jobsy216
LinkedInView page
Job description

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

Reporting to the Store Manager, the Operations Supervisor will have the following responsibilities:

  • Maintain excellence in store merchandising, detail and customer service
  • Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals
  • Handle escalated customer service issues and offer solutions
  • Ensure 100% customer satisfaction
  • Lead by example, promoting teamwork within all departments
  • Ensure a high-level of data entry accuracy with minimal errors
  • Maintain store inventory levels and inventory accuracy
  • Control and reporting of Accounts Receivable and Accounts Payable
  • Understand, implement and ensure compliance with all Brick Group policies & procedures

Qualifications

  • High school diploma or equivalent; post-secondary education an asset
  • 2 or more years of customer service or sales experience
  • Previous retail Supervisory or Senior Associate experience an asset
  • Proven track record in customer service, operations and merchandising
  • Excellent verbal and written communication skills
  • Highly developed problem-solving skills
  • Good time management skills and work ethic
  • The ability to promote an extreme level of excellence and pride in customer service and store detail
  • Flexibility to work any shift, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

  • Competitive remuneration package that will be commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]

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