Building Manager (Live-Out)

About the Position:

Building Managers are the first point of contact for leading the organization. This full-time, live-out role is primarily responsible for the general management and oversight of our Toronto East portfolio, ensuring that a superior level of co-operation, service and support is provided to Residents, thereby ensuring that Hazelview Properties is the preferred landlord of choice. As this role covers multiple properties, a valid driver’s license and a reliable vehicle are required for regular travel between sites. This role is also part of the on-call rotation and supports after-hours resident and building needs. Property assignments may change over time based on business needs, so flexibility to support different properties in the region is required.

Key Responsibilities:

• Ensure that a superior level of co-operation, service and support is provided to residents
• Promptly respond to resident issues and service requests
• Demonstrate excellent sales/leasing skills by minimizing vacancy (maintaining 100% occupancy)
• Show prospective residents available suites, process resident applications and lease agreements
• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
• Responsible for the day-to-day operations of the building
• Ensure the apartment complex is maintained and cleaned in accordance with company standards
• Responsible for “move-in/move-out” procedures
• Assist in training on-site Team Members on operational procedures
• Ability to represent company at Landlord Tenant Board hearings
• Other duties as assigned

Compensation:

The expected annualized base salary range for this position is $47,000 - $57,000. The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, and relevant education or training.

Base salary is only one component of Hazelview’s competitive total rewards package. Other offerings also include quarterly bonuses, recognition rewards program, comprehensive health and dental benefits, continuous development opportunities, and a variety of paid time off plans (e.g. vacation, wellness, volunteering, summer flex days).

Job Requirements:

Education & Experience:

• Completion of High School or general education degree (GED)
• 2+ years of experience in Property management or related role
• Exposure to multi-residential or or other customer service management would be an asset
• WHMIS certification would be an asset
• Experience with Fire Life Safety & Building Inspections would be an asset
• Knowledge of current laws, legislation and rights concerning residents would be an asset
• Building/Property Maintenance experience
• Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
• Proficient with use of basic handheld and electrical tools
• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Qualifications:

• A commitment to "Best in Class" Customer Service
• A professional demeanor with strong communication skills
• A demonstrated high degree of integrity, discretion and confidentiality
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment
• Ability to remain calm and focused in high pressure situations
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
• Excellent problem-solving capabilities
• Flexibility to work on-call on a rotating schedule (evenings & weekends)
• Level of English skills required varies based on the role. Ability to speak other languages is considered an asset.
• Ability to speak other languages is considered an asset.
• Actively championing diversity, equity and inclusion to create an environment of belonging

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. We recognize that it is the responsibility of Hazelview to create an inclusive environment that respects the dignity and diversity of all team members. To learn more, please visit the following link: https://www.hazelviewproperties.com/about/sustainability

About the Company:

We create value for people and places

At Hazelview Properties, we take great pride in creating rental communities that people are proud to call home. For over 25 years, residents in >200 buildings across Canada have trusted us to deliver thoughtfully designed, well-maintained, and welcoming places to live—places that go beyond housing to offer real value and a true sense of belonging.

Our portfolio includes both purpose-built rental communities and revitalized vintage buildings, each designed to meet the needs of today’s renters with modern amenities, sustainable features, and prime locations. Backed by responsive, responsible property management, we deliver an experience rooted in care, quality, and community.

We’re more than just property managers—we’re community builders. From resident-focused programming to initiatives that support well-being and resilience, our commitment is to create spaces that feel like home and inspire pride in place.

Our Core Values:

• Trust
• Ambition
• Collaboration
• Ownership Mindset
• Having Fun