Building Superintendent (Live-in)

About the Role:

As a Building Superintendent (Live-in) with Shiplake Properties, you will be responsible for performing general building and property maintenance. You'll play a key role in ensuring a safe, clean and orderly environment for our residents and contribute to their positive living experience. If you're a resourceful and hands-on individual who takes pride in maintaining exceptional properties, this role is for you!

What You'll Do:

• Respond promptly and efficiently to work orders, addressing maintenance needs with a focus on quality and resident satisfaction.
• Monitor all areas of the premises for ongoing maintenance requirements and carry out preventative maintenance programs as directed.
• Perform tasks such as replacing fuses, clearing drains, repairing furniture, painting, pressure washing, replacing floor and ceiling tiles, and cleaning windows and light fixtures.
• Provide general assistance to skilled tradespersons (e.g., mechanics, electricians, carpenters, plumbers, painters).
• Conduct regular maintenance checks to ensure all life safety, building, and support systems are functioning properly.
• Assist with suite turnover responsibilities, including patching, painting, and replacing fixtures as needed.
• Maintain all work areas in a clean, orderly, and safe manner; ensure proper care in the use of tools, equipment, and supplies.
• Adhere to established policies and procedures regarding quality assurance, safety, environmental protection, and infection control.
• Perform outdoor work, including gardening, cutting grass, and snow removal as necessary.
• Establish and maintain communication with other departments to ensure resident needs are met.
• Comply with Health and Safety and WHMIS requirements for Personal Protective Equipment.
• Ensure resident privacy during the performance of duties.

Who You Are:

You are a customer-focused team member who reflects our core values of operational excellence and customer obsession:

• Basic knowledge of mechanical and electrical systems, plumbing and carpentry; ability to read and interpret manuals related to equipment and building systems.
• Commitment to exceptional customer service and a positive attitude.
• Must be able to work well under pressure in emergency situations.
• Must possess excellent interpersonal, written and verbal communication skills.
• Basic computer literacy for work order systems and communication.
• Professional manner and ability to work independently.
• Proven problem-solving and analytical skills to identify and address maintenance issues effectively.
• Previous experience in maintenance or live in superintendent is an asset.
• BES certificate is considered a valuable asset.

Why Shiplake Properties?

We value our team members and understand they have different needs. We are proud to offer the following perks:

Core Benefits

• Variable Bonus Program
• Extended Health Coverage
• Maternity Leave Top-Up
• Employee Assistance Program (EAP)
• Paid Time Off
  
  

Professional Growth & Development

• Education Reimbursement
• Individual Development Program

Employee Rewards & Recognition

• Continuous Improvement Initiatives
• Service Awards
• Rewards Platform
• Employee Referral Program
• Performance Feedback and Reviews

The Extras

• Birthday Day Off
• Company Social Events
• Gym Membership Discount
• Collaborative Workspace
• Flexible Work Environment

About Shiplake Properties:

Shiplake Properties Ltd. is a third-generation family-owned business, constructing urban residences for nearly 80 years. We own and manage a variety of apartment complexes tailored to different lifestyle needs. With a focus on innovation, service, and community, we pride ourselves on fostering supportive and dynamic workplaces where employees can grow and thrive.

Shiplake Properties is proud to be Certified™ by Great Place To Work®, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work® Certification™ is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience. As a member of our team, you can expect to be part of an organization that is committed to creating a workplace where you can be both focused and fulfilled. We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking.

Ai Disclosure Statement:

Shiplake Properties may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with our objectives by analyzing information provided in resumes and applications. Our use of AI does not replace people decision-making.

Compensation Package: $44,000 – $47,000 CAD annually inclusive of room and board (live-in accommodation provided as part of the role), plus discretionary bonus eligibility.

The above is our target compensation range for this role. Compensation is determined by your individual experience, skills, education, and other organizational needs.

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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