Business Administration & Operations Student

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non- Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

We are looking for a Business Administration & Operations Student to join our Team!

The placement student will assist and provide operational and administrative support to the operations and facilities team, contributing to the smooth day-to-day functioning of the agency. Through this work, the student will help ensure that CMHA Peel Dufferin services across all office locations can be delivered with high quality and availability. Gain hands-on experience in business administration, project management, organizational operations, process improvement, professional communication, and data analysis while developing an understanding of operations within the not-for-profit healthcare sector.

The successful candidate will have the opportunity to participate in projects that may include activities such as:

• Gain exposure to the full lifecycle of operational projects, including planning, stakeholder collaboration, implementation, and continuous improvement.
• Learn about mobile health unit operations, commercial vehicle requirements, and the operational considerations involved in delivering community-based services.
• Develop knowledge of facility operations, including building systems, workplace safety practices, emergency preparedness, and compliance requirements.
• Build hands-on experience supporting organizational projects using project tracking tools, timelines, and workflow management processes.
• Explore the use of specialized systems for asset management, operational reporting, and process documentation.
• Strengthen skills in project coordination, process improvement, communication, and cross-functional collaboration.

The placements are unpaid and for students looking to complete placement hours, beginning in Winter 2027. This placement runs between 9 AM to 5 PM.

Status: Unpaid Post-Secondary Student Placement

Location: 314-7700 Hurontario St., Brampton. Due to the nature of this program, this role is hybrid.

What You Will Do:

• Support operational projects and process improvement initiatives by gathering information, tracking progress, and coordinating tasks.
• Complete regular access card audits and assist in maintaining up-to-date records of staff access and office security protocols.
• Collaborate with internal teams and external stakeholders to support day-to-day operational activities and organizational priorities.
• Assist with administrative functions, including reporting, documentation, procurement administration, and SOP development.
• Maintain accurate records and support office security processes, including access card administration and audits.
• Create and maintain internal communications materials, such as signage, onboarding resources, and orientation content, ensuring that important health, safety, and operational notices are clearly displayed throughout agency facilities.
  • Support the creation of onboarding and orientation videos for all organizational locations, including filming, editing, and developing engaging visual content to familiarize new staff with facility layouts, amenities, safety procedures, and key operational information, helping to standardize and streamline the onboarding experience.
• Develop engaging onboarding and orientation videos to support a consistent and positive new employee experience across agency locations.
• Participate in team meetings, training opportunities, and continuous improvement initiatives.
• Provide general support to the Operational Services team and perform other related duties as assigned
• Maintain confidentiality and adhere to agency privacy policies and ethical guidelines at all times.
• Other duties as assigned.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Currently enrolled in a Business Administration or Operations post-secondary degree or diploma in a relevant field or equivalent
• Relevant experience with operations & facilities management, purchasing and vendor management an asset.
• Experience working with non-profits or social service agencies an asset.
• Excellent communication and organizational skills, able to manage competing priorities and deadlines in a fast-paced environment
• Strong communication, conflict resolution and crisis intervention skills
• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
  
• Some evenings required and an ability to travel within Peel Region from time to time
• Satisfactory vulnerable sector screening
• Satisfactory references

Deadline to Apply: Open until filled

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll support people to assist clients who are struggling, helping to them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career

CMHA Peel Dufferin is an Equal Opportunity Employer.

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Métis, Inuit and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity-deserving groups.

*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a placement opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [email protected]

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.