Posted 13 days ago
Caissier(ère) Principale (temps plein)
@ HOME DEPOT CANADA, INC.
Saint-Henri, Quebec
Overview
Home Depot Canada is hiring a full-time Head Cashier to support the Front End Supervisor in leading front end associates and delivering a strong customer experience. The role coaches and trains cashiers, manages coverage through scheduling, and handles first-level customer escalations. The schedule may include evenings and weekends.
Responsibilities:
- Lead front end associates and model GET behaviours
- Keep checkout lines short and staff registers appropriately
- Train, coach and develop cashiers and lot associates
- Schedule coverage and handle first-level customer escalations
- Follow safety and loss prevention procedures
Requirements summary:
- High school diploma or equivalent
- At least 1 year leading people
- 1 to 2 years retail or cash experience an asset
- Flexible schedule including evenings and weekends
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Customer service |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English, French |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
HOME DEPOT CANADA, INC.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
About The Home Depot Canada The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast. Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers. Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres. The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company. With our unprecedented growth, there's no better time to build your career at The Home Depot Canada
- LinkedIn followers
- 145,389
- People associated on LinkedIn
- 6,901
- Reported office locations
- 1 Concorde Gate, Suite 400, Toronto, Ontario M3C4H9, CA
- Other recorded names
- The Home Depot Canada
- Specialties
- Home Improvement
- Retail
- Products & Services
- Customer Service
- and Rénovation
- Profile identifies a recruitment agency
- No
About The Home Depot Canada The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast. Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Year founded | 1994 |
| Specialties | Home ImprovementRetailProducts & ServicesCustomer Serviceand Rénovation |
| Open jobs on Jobsy | 483 |
| View page |
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.
Key Responsibilities:
Ensures Customer Satisfaction
- Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
- Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
- Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
- Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
- Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility.
Leading the Front End
- Communicate goals, priorities, and directions from store leadership to associates.
- Ensure the parking lot is shoppable and free of debris.
- Engage back-up cashiers as necessary and assign them to predetermined registers.
- Operate cash machines and train cashiers accordingly.
- Assist guards for cash collection.
Maintains Safety and Security
- Follows all Safety and Loss Prevention policies and procedures.
- Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
Competencies:
- Customer Focus
- Time Management
- Promotes Teamwork
- Problem Solving
- Communicates Effectively
Skills:
- Interpersonal Skills
- Cash Handling
- Leadership Skills
- Attention to Detail
Direct Manager/Direct Reports:
- Reports to Department Supervisor
Travel Requirements:
- No travel requirements
Physical Requirements:
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Working Conditions:
- Working within a flexible schedule that may include evening and weekends.
- Warehouse environment that can be dusty and noisy.
- Doors are frequently open, causing drafts and interior temperature changes.
Minimum Education:
- High School Diploma or equivalent
Minimum Years of Work Experience:
- 1 to 2 years Retail or Cash experience an asset
Minimum Leadership Experience:
- Minimum 1 year leading people
Certifications:
- NA
Other Requirements/Assets:
- NA
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