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Posted 7 days ago

Call Centre Analyst

@ First Nations University of Canada

Prince Albert, Saskatchewan

Full-time
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Overview

The Prince Albert Grand Council is hiring a casual Call Centre Analyst at Sprucelodge Boarding Home in Prince Albert, Saskatchewan. The role runs office administration, telephone support, program reporting and coordination of medical transportation under the NIHB Policy Framework Model. Work includes after-hours, weekend and holiday shifts, and applicants must pass a CPIC and Vulnerable Sector Check.

Responsibilities:

  • Handle telephone calls and office administration
  • Prepare program reports
  • Coordinate medical transportation and assistance
  • Oversee day-to-day operations

Requirements summary:

  • Strong writing, communication and telephone skills
  • Excel-focused computer training
  • Valid Saskatchewan driver's licence
  • CPIC and Vulnerable Sector Check
  • Federal Criminal Record Search

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-06
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Scheduleholidays, weekends
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsCPIC
Driver’s licencerequired
Background checksvulnerable sector
Encouraged to applyIndigenous peoples

Summary and details written by AI from the posting; the employer’s posting is the authority.

First Nations University of Canada

FieldValue
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Job description
CALL CENTRE ANALYST

The Prince Albert Grand Council is now accepting applications for Casual Call Centre Analyst at Sprucelodge Boarding Home located in Prince Albert.

Duties & Responsibilities

  • Administration and Office activities.
  • Strong writing and communications skills.
  • Entail good communication/telephone skills.
  • Ability to oversee operations as required
  • Prepare program reports.
  • Effective and efficient administration and day to day operations.
  • Strong planning and organizational skills.
  • Ability to read and interpret information management systems.
  • Ability to coordinate and organize medical transportation and assistance as outline by the NIHB Policy Framework Model
  • Must be willing to work after-hours, weekends and/or holidays

Qualifications

  • Must have relevant computer training with an emphasis on Excel
  • Knowledge of First Nations cultural values and traditions would be an asset
  • Must have a valid Saskatchewan Drivers License.
  • Must have a CPIC and Vulnerable Sector Check, they are required for this position.
  • Ability to speak an official language of the Prince Albert Grand Council (Cree, Dene, Dakota) would be an asset.
  • Must undergo a Federal Criminal Record Search, the results of which may influence the decision to employ.

Deadline for applications: On-going

Submit COVER LETTER, RESUME, CPIC and THREE (3) WORK RELATED REFERENCE LETTERS/Please include email address (applicants will be contacted through email)

Karen Timmerman, Director of Human Resources

Prince Albert Grand Council

Box 2350

Prince Albert, Saskatchewan S6V 6Z1

Tel: 306-953-7200 Fax: 306-953-1045

Email: [email protected]

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