Posted 2 months ago
Canada- Jr Software Engineer (SRE)
@ PointClickCare
Remote in Canada
Overview
PointClickCare is hiring a Junior Site Reliability Engineer to learn how modern software systems are built, operated and improved in production. The role involves supporting critical services, monitoring and incident response under mentorship, building observability and automation, and helping engineering teams improve reliability. It is a full-time position for candidates with 0-2 years of experience.
Pay:
$70,000–$80,000 a year
Responsibilities:
- Support operation of critical services and monitor service health
- Participate in incident response and on-call practices
- Build monitoring, alerting and observability improvements
- Develop scripts and automation to reduce operational toil
- Partner with development teams on reliability best practices
Requirements summary:
- 0-2 years of experience through employment, internship or co-op
- Degree or diploma in Computer Science, Software Engineering or equivalent
- Basic programming or scripting experience
- Strong problem-solving skills and curiosity about complex systems
- Effective communication and teamwork skills
Tools & skills
Source and dates
Employer career site / ATS feed · lever
- Employer posting date
- 2026-09-01
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Software development |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (preferred) |
| Fields of study | Computer Science, Software Engineering |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PointClickCare
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Our mission is to help every provider deliver exceptional care
Full company description
PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long‐term and post‐acute care dataset, we power AI-driven healthcare that fuels intelligent transitions, insightful interventions, and financial sustainability. Enhanced by our marketplace of 400+ integrated partners and trusted by over 30,000 provider organizations and every major U.S. health plan, we’re redefining healthcare, so it doesn’t just survive — it thrives.
- LinkedIn followers
- 379,645
- People associated on LinkedIn
- 2,279
- Reported office locations
- 8 Spadina Ave, Toronto, Ontario M5V 0S8, CA
- Business categories
- Health Care
- Elder Care
- Software
- Enterprise Software
- SaaS
- Web Browsers
- Other recorded names
- PointClickCare
- Specialties
- Electronic health records
- EHR
- EMR
- long-term care
- software
- SaaS
- nursing homes
- eMAR
- Point of Care
- and health information platform
- Profile identifies a recruitment agency
- No
- Reported total investment
- 229,978,523
Currency and observation date were not supplied; this is not a current valuation or a funding round.
PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long‐term and post‐acute care dataset, we power AI-driven healthcare that fuels intelligent transitions, insightful interventions, and financial sustainability. Enhanced by our marketplace of 400+ integrated partners and trusted by over 30,000 provider organizations and every major…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 2000 |
| Specialties | Electronic health recordsEHREMRlong-term caresoftwareSaaSnursing homeseMARPoint of Careand health information platform |
| Open jobs on Jobsy | 47 |
| View page |
About the Role:
As a Junior Site Reliability Engineer, you will learn how modern software systems are built, operated, and improved in production.
You will work alongside experienced SREs who directly operate a small number of critical production services while also helping engineering teams improve reliability, observability, automation, and operational excellence.
This role is designed for engineers who enjoy software development, automation, troubleshooting, and understanding how complex distributed systems behave under real-world conditions.
You will gain hands on experience building and using AI powered operational tooling that helps engineers investigate incidents, improve observability, automate repetitive tasks, and eliminate operational toil.
Key Responsibilities:
Production Engineering
- Support the operation of critical services owned by the SRE team.
- Assist in monitoring service health, availability, and performance.
- Participate in incident response activities under mentorship.
- Learn on-call practices and production operations.
- Assist with deployment validation and operational readiness activities.
Reliability Engineering & Observability
- Support implementation of monitoring, alerting, dashboards, and observability improvements.
- Learn how logs, metrics, traces, and events are used to diagnose production environments.
- Help identify monitoring gaps and areas for improved visibility.
- Participate in post incident reviews and reliability improvement initiatives.
- Develop foundational understanding of SLIs, SLOs, and Error Budgets.
Automation & AI Operations
- Develop scripts and automation to eliminate repetitive operational work.
- Contribute to internally developed AI powered operational tools.
- Learn how AI can accelerate troubleshooting and root cause analysis.
- Support development of AI assisted runbooks and operational workflows.
- Help identify opportunities to reduce toil through software engineering and automation.
Engineering Enablement
- Partner with development teams to better understand production systems.
- Assist teams in adopting reliability and observability best practices.
- Support operational readiness reviews.
- Learn how reliability influences software design and architecture decisions.
Required Skills and Qualifications:
- 0-2 years of experience through employment, internship, or co-op programs.
- Degree or diploma in Computer Science, Software Engineering, or equivalent experience.
- Basic programming or scripting experience.
- Strong problem solving skills.
- Curiosity and desire to learn complex systems.
- Effective communication and teamwork skills.
Preferred Qualifications:
- Exposure to Azure cloud services.
- Exposure to Kubernetes or containerized applications.
- Familiarity with observability platforms such as Datadog, AppDynamics, Grafana, Prometheus, or ELK.
- Interest in AI, automation, and distributed systems.
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