Cargo Agent - YXL

Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With approximately 900 employees, we operate a fleet of 45+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout, Timmins, Thunder Bay, and Toronto Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.

We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees will feel proud of the work they do and the company they work for. We seek employees with a positive attitude in providing excellent service to the communities in our network.

Position Summary

Reporting to the Western Regional Manager, the Cargo Agent is responsible to receive, verify and inspect freight shipments from the general public and corporate customers. Prepare required documentation for the shipment of general cargo and dangerous goods.

Personal Characteristics

• Highly flexible, with the ability to respond quickly in a dynamic environment
• Professional and respectful, with a positive work attitude
• Timely with a high level of commitment to on-time performance is essential
• Motivated with the ability to work independently and as part of a team
• Effective verbal and written communication skills
• High level of respect, understanding and regard for First Nations communities

Key Responsibilities and Accountabilities

• Assist customers with bringing freight into the warehouse
• Weigh and count freight shipments
• Write up the air waybills and review the air waybill/shipping declaration with the customer
• Process payments
• Fill in air waybills and corresponding paperwork
• Screen all cargo tendered to them for transport for the presence of prohibited items such as undeclared Dangerous Goods, illegal contraband and sabotage devices
• Document all cargo screening conducted in accordance with document retention procedures
• Effectively resolve customer complaints by identifying possible options and/or solutions
• Ensure that all Dangerous Goods are declared; review the Dangerous Goods checklist with the customer and have the customer sign the checklist
• Ensure that the shipper is providing all necessary paperwork needed according to the Transportation of Dangerous Goods Act
• Ensure that charter freight is weighed and labelled properly and that an email is sent to Charters and Cargo with the AWB number and weight
• Provide communication to Charter Connexions regarding charter customer freight
• Label freight as necessary
• Shrink-wrap loose pallets as necessary
• Store freight in the appropriate location in the warehouse, by destination, fridge, freezer, DG or medical cooler
• Quote customers rates for shipments of freight
• Monitor and respond in a timely fashion to Cargo emails regarding freight from both customers and the call centre
• Keep the warehouse neat, clean and organized
• Verify inbound freight manifests
• Verify and enter inbound freight and call customers for freight pick up
• Oversee southbound AWBs
• Organize internal Company mail for distribution
• Assist with inventory checks
• Prevent unauthorized access to secure cargo in storage and in the transport stream
• Play an integral role in secure Air Cargo Program
• Perform all other duties as assigned

Minimum Education, Experience and Certifications

• High school diploma or General Education Degree (GED) equivalent
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
• Must possess a valid driver’s license
• Must be able to qualify for and obtain an Airside Vehicle Operator’s Permit (AVOP)
• Airline experience considered an asset
• Proficient knowledge of Amelia computer system considered an asset
• Customer service experience an asset
• Indigenous and Cultural Awareness Training considered an asset
• Forklift license or complete applicable training considered an asset

Working Conditions

• Physically able to perform all listed job duties
• Travel by aircraft and other means as required by role
• Manual dexterity required to use desktop computer and telephone
• Work performed both indoors and outdoors; employee must be able to adapt to all outdoor weather conditions
• Shiftwork may be required (days, evenings and/or night shift)
• In good general health and the ability to lift and bend, carrying loads of up to 50lbs
• Safety equipment when & where required e.g. hearing protection, safety vest, protective footwear, and applicable passes

Methods and procedures described or implied in the job profile may be altered to accommodate employees.

Perimeter Aviation’s hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. Perimeter Aviation LP does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted.

We thank all candidates for their interest in the position; however only those selected for an interview will be contacted.

Applicants will be reviewed on a rolling basis which may result in an earlier application deadline.