Posted 4 months ago
Case Manager
@ Akausivik Inuit Family Health Team
Ottawa, Ontario
Overview
Akausivik Inuit Family Health Team is hiring a full-time permanent Case Manager/Interpreter in Ottawa to provide Inuktitut and English medical interpretation and to coordinate care for Inuit individuals and families. The role involves one-on-one case management, linking families to community services, and organizing small group education and support. Preference goes to qualified Inuit candidates, and a criminal record check with vulnerable sector screening is required.
Responsibilities:
- Interpret between Inuktitut and English for patients and providers
- Coordinate case management and care navigation for individuals and families
- Link families to health, community and social services and resources
- Build community trust and facilitate cross-cultural understanding
- Maintain confidential patient records and documentation
Requirements summary:
- Post-secondary education in social work or human services
- 2-3 years of community health experience with Inuit communities
- Fluent English and Inuktitut, including medical terminology
- Knowledge of Inuit health issues and culture
- Competency in Microsoft programs
- Valid driver's licence and reliable vehicle
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-07-06
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Social & community services |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Schedule | evening |
| Travel | air: none · ground: minimal |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English, Inuktitut |
| Driver’s licence | required, own vehicle |
| Background checks | criminal record |
| Encouraged to apply | Indigenous peoples |
| Education | College diploma (preferred) |
| Fields of study | Social Work, Human Services |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Akausivik Inuit Family Health Team
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
- Other recorded names
- Akausivik Inuit Family Health Team
| Field | Value |
|---|---|
| Open jobs on Jobsy | 3 |
Position Title: Case Manager/Interpreter
Status: Full-time permanent
Location: 24 Selkirk Street, Ottawa, ON
Reports to: Executive Director
Akausivik Inuit Family Health Team (AIFHT) is a not-for-profit medical clinic providing culturally safe, community-based primary medical care to Inuit individuals and their families. We work closely with federal, provincial, and local health partners to deliver holistic, respectful, and responsive care grounded in Inuit cultural safety principles.
We are seeking a Case Manager/Interpreter to join our team. Working conjointly with the interdisciplinary team to offer one-on-one care, the Case Manager/Interpreter provides medical interpretation (Inuktitut and English) and acts as liaison to individuals and families. Case Managers/Interpreters organize small groups for education and social support, and facilitate community service integration. This includes working closely with patients and families, as well with service providers to help families meet their needs, overcome obstacles and reach their goals.
Key Responsibilities:
- Build community trust and relationships, and facilitate cross-cultural understanding with service providers.
- Case Management and care navigation, including facilitating communication (language and culture interpretation).
- Guide resolution of issues, regarding access and barriers to health.
- Provide individual and family support, including linking families to services, resources and supports that they need.
- Facilitate comprehensive, seamless care as patients navigate AIFHT, hospital, and community services.
- Explore community resources and facilitate referrals for patients.
- Maintain required patient information records, data entry, documentation, and action items, while demonstrating a high level of confidentiality.
- Other related duties and activities as may be assigned.
Qualifications:
- Post-Secondary Education in Social Work or Human Services, with 2-3 years of community health experience with the Inuit community. A combination of relevant education and experience will be considered.
- Demonstrated knowledge of Inuit health issues and culture.
- Knowledge, training and/or experience with health promotion and disease prevention, as well as access to resources within or outside of their community.
- Ability to prioritize, manage time effectively, and be flexible in an inter-professional team environment.
- English and Inuktitut communications skills are required, including medical terminology and Inuktitut interpretation thereof.
- Knowledge of risk assessment tools and treatments plans.
- Competency in computer-based programs (Microsoft Programs).
Working Conditions:
- Must be accessible by phone.
- Valid driver’s license and access to a reliable vehicle.
- Occasional evening and/or weekend work may be required.
Additional Information
Preference in hiring will be given to qualified Inuit candidates. The successful candidate will be required to provide a criminal record check with vulnerable sector screening. Only those selected for an interview will be contacted.
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