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Posted 14 days ago

Casual Box Office Clerk

@ City of Kelowna

British Columbia

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SIGNALS

Overview

City of Kelowna is hiring 2-3 casual Box Office Clerks for Community Ticketing at the Kelowna Community Theatre (KCT) and community events. The work covers daily box office and administration operations, ticket sales, cash handling and patron inquiries. Pay starts at $30.64 per hour with two step progressions to $34.29, plus 14% in lieu of vacations, benefits and statutory holidays. Schedules vary across days, evenings and weekends, with hours from 8am to 10pm.

Responsibilities:

  • Run daily box office and administration operations
  • Prepare attendance records and cash deposit reports
  • Balance and close daily event sales
  • Process phone and in-person orders in KCT Ticketing Software
  • Answer patron and public inquiries

Requirements summary:

  • High school graduation or equivalent
  • Relevant experience
  • Bondable with cash handling
  • Teamwork and service excellence
  • Computer literacy

Tools & skills

Source and dates

Source type not verified · peopleadmin

Employer posting date
2026-10-29
First seen by our source
2026-11-05
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week35
Scheduleday, evening, weekends
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical low · computer moderate
Licences & certificationsDriver's Abstract
Driver’s licencerequired
EducationHigh school (required)
Perks mentionedGenerous paid time off

Summary and details written by AI from the posting; the employer’s posting is the authority.

City of Kelowna

FieldValue
Open jobs on Jobsy9
Job description

Position Details

Posting Information

Posting NumberCK54311P
Position TitleCasual Box Office Clerk
No. of Staff Required2-3
Position TypeCasual
If Term position, enter length of Term in monthsn/a
Position GroupsCUPE Civic
DivisionActive Living & Culture (DV164)
DepartmentCultural Services (DP159)
Department NameCommunity TIcketing
BranchCommunity Ticketing Operations (BR171)

Organizational Information

Purpose of your Position - Non Union
Classification Summary - Union

The Box Office Clerk is responsible for day-to-day box office duties and responsibilities.

Duties - Union

• Supports the Patron Services Coordinator to administer the day-to-day operations of the KCT box office and administration office.
• Prepares daily attendance records and maintain reports for all receipts and cash deposits for box office.
• Supervising the closing and balancing of daily sales for events and the filing of cash settlement reports and payments.
• Maintains inventory of all box office and office supplies.
• Assists with box office efforts regarding special sales periods (i.e., option periods, season sales, comps) and daily ticket sales.
• Answers patron inquiries at the box office by email and over the phone and process phone and in person orders using KCT Ticketing Software.
• Engages with KCT patrons and support their ticketing needs.
• Responds to public inquiries.
• Maintains knowledge of performances available for sale.
• Perform other duties as required.

Results and Activities - Non union
Credentials - Union

•High school graduation or equivalent
•Experience
•Bondable/ Cash Handling

Knowledge - Non Union
Skills & Abilities - Non Union
Competencies

•Teamwork
•Communication Excellence
•Service Excellence
•Flexibility
•Computer literacy

Posting Text

Physical Demands
Special Instructions to Applicant

Please note: applications are only accepted until 4:00pm on the closing date.

Additional Hiring Information

Please ensure that you have a resume and Driver’s Abstract to attach, as these are required documents when applying to this posting. If you do not currently possess a Driver’s Licence, or are waiting to receive a Driver’s Abstract, you are still eligible to apply. Please upload a word document stating “Driver’s Abstract is on order” or “Do not possess a Driver’s Licence”.

Positions that become vacant within the same classification may be filled as a result of this posting if the vacancy occurs within 30 days of closing.

Testing may be required. If no fully qualified candidates apply, those not fully qualified may be considered for a training opportunity. Training rates will apply.

Please attach copies of your education/membership(s) as “other documents”.

Pay RateStarts at $30.64 with 2 step progressions to $34.29 plus 14% in lieu of vacations, benefits and statutory holidays
Posting Date10/29/2026
Closing Date11/13/2026
Days of WorkVaried - day, evening and weekends
Standard Hours per Day7
Hours of Work

Work can be varied from 8am – 10pm.

Work LocationCOMMUNITY THEATRE
Specify Work LocationIn addition to KCT, this position also attends a variety of community events.

Documents Needed to Apply

Required Documents

  1. Resume
  2. Cover Letter
  3. Driver's Abstract
Optional Documents
  1. Other Document 1
  2. Other Document 2
  3. Other Document 3

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