Catering & Premium Service Manager

Job Description

The Catering Manager oversees the planning, coordination, and execution of catering services across a busy university campus and wedding venue. This role ensures catered events, from departmental meetings and student functions to conferences, receptions, and special celebrations, are delivered with consistency, quality, and exceptional customer service. The Catering Manager leads the catering team, partners with campus clients, and ensures every event is executed smoothly and reflects the standards of the university community.

Culinary experiences and well-maintained environments are fundamental to student success. From brain-powering ingredients to comforting flavor combinations, nutritious food doesn’t have to be boring. Aramark chefs and dietitians are constantly reviewing the latest insights and food trends to find the next culinary innovation and help students discover their love of food.
We partner with you to enhance the student experience, support parents, and collaborate with administration, all while delivering on the expectations of parents and the community.

Job Responsibilities

• Coordinate and execute catering services for campus and venue events of varying size and complexity.
• Build positive working relationships with faculty, staff, student groups, and other campus partners.
• Support clients through the event planning process, providing solutions and recommendations to meet their needs.
• Prepare and maintain accurate Banquet Event Orders (BEOs) and communicate event requirements effectively to operational teams.
• Ensure all catering events are delivered on time and according to client expectations.
• Supervise catering staff and provide coaching, training, and support to maintain service standards.
• Assist with recruitment, scheduling, onboarding, and performance management of catering employees.
• Monitor food, labor, and supply costs while supporting departmental financial goals.
• Coordinate staffing and on-site event management for catered functions.
• Maintain accurate records related to catering sales, billing, and event activity.
• Collaborate with culinary and operations teams to ensure seamless event execution.
• Ensure compliance with all food safety, occupational health and safety, and alcohol service regulations.
• Help identify opportunities to grow catering business and enhance the client experience.

Qualifications

• Minimum 3-5 years of experience in catering, hospitality, events, or food service operations.
• At least 2 years of leadership or supervisory experience in a catering, hospitality, or events environment.
• Demonstrated experience coordinating catered events and managing client relationships.
• Post-secondary education in Hospitality Management, Business, Event Management, or a related field is considered an asset. Equivalent experience will be considered.
• Strong organizational and problem-solving skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency with catering management, point-of-sale, and Microsoft Office applications.
• Flexible availability, including evenings, weekends, and event-based hours as required.
• Food Safe, Food Handler, and/or Responsible Beverage Service certification required or obtainable upon hire.

Physical Requirements
• Ability to lift up to 50 lbs.
• Ability to stand and walk for extended periods.
• Ability to work in various event environments, including indoor and outdoor venues.

Education

About Aramark

What We Offer You

Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched by Aramark—helping you grow your retirement savings faster.
Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $53,045.00 - $65,776.00.