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Posted 2 months ago

City Dispatcher

@ Manitoulin Group of Companies

Whitehorse, Yukon

On-siteFull-time
Apply now
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Overview

Manitoulin Group of Companies is hiring a full-time City Dispatcher for its Whitehorse service area and surrounding rural routes. The role plans and coordinates terminal pickups and deliveries, supervises city drivers, and runs scheduling on the AS/400 system. The posting offers profit sharing, health and dental benefits, tuition reimbursement and growth opportunities, with shift work involved.

Responsibilities:

  • Plan and coordinate terminal pickups and deliveries
  • Supervise city drivers and delegate tasks
  • Answer phones and handle driver and customer requirements
  • Operate the AS/400 system and track shipments
  • Print labels and ensure safety and company policy compliance

Requirements summary:

  • Previous dispatch experience in an LTL environment
  • Solid knowledge of Whitehorse and surrounding rural areas
  • Computer fluent, able to operate AS/400 and handheld devices
  • Excellent phone and email communicator
  • Team leader with safety-minded culture and TDG knowledge

Tools & skills

Benefits mentioned

Health insuranceDentalTuition support
Source and dates

Employer career site / ATS feed · smartrecruiters

Employer posting date
2026-09-09
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsTransportation of Dangerous Goods (TDG)
Perks mentionedTuition support, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

Manitoulin Group of Companies

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Shipping Your World

Full company description

Manitoulin Transport is a leading Canadian transportation and logistics solutions provider. As a single-source carrier, we offer a wide array of transportation services, including expedited-over-the-road LTL/TL, transborder, intermodal, private fleet, guaranteed service, temperature controlled and dangerous goods. Manitoulin leverages its extensive network to deliver services to major rural and urban areas. Our North American distribution covers more than 80 Canadian terminals and over 250 U.S. service centres. The Manitoulin network is supported by its state-of-the-art technology by providing 24/7 online shipping assistance. For more information, visit http://www.manitoulintransport.com

LinkedIn followers
28,001
People associated on LinkedIn
1,157
Reported office locations
  • 7035 Ordan Drive, Mississauga, ON L5T 1T1, CA
  • 154 Hwy 540B, PO Box 390, Gore Bay, Ontario P0P1H0, CA
Business categories
  • Finance
  • Biotechnology
Other recorded names
  • Manitoulin Group of Companies
  • Manitoulin Transport
Specialties
  • Expedited LTL/ TL Road Service
  • Rail Intermodal Service
  • Transborder Service
  • Private Fleet Service
  • Temperature Controlled Service
  • and Dangerous Goods Service
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Manitoulin Transport is a leading Canadian transportation and logistics solutions provider. As a single-source carrier, we offer a wide array of transportation services, including expedited-over-the-road LTL/TL, transborder, intermodal, private fleet, guaranteed service, temperature controlled and dangerous goods. Manitoulin leverages its extensive network to deliver services to major rural and urban areas. Our…

FieldValue
IndustryTruck Transportation
Company size51-200 employees
HeadquartersMississauga, ON
Organization typePrivately Held
Year founded1960
SpecialtiesExpedited LTL/ TL Road ServiceRail Intermodal ServiceTransborder ServicePrivate Fleet ServiceTemperature Controlled Serviceand Dangerous Goods Service
Open jobs on Jobsy139
LinkedInView page
Job description

Company Description

For 60 years, Manitoulin Transport has provided comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation, safety, and dedication to reliable, timely delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Job Description

The Dispatcher role is a fast-paced, demanding position focused on planning and coordinating the pickups and deliveries for our Whitehorse service area, including surrounding rural routes. We're looking to onboard a dedicated professional to join our team and help us meet or exceed our customers' expectations.

As a Dispatcher, you'll be the nerve center of our operations, ensuring smooth and efficient daily flow. Your key duties will include:

  • Load Planning & Coordination: Planning and coordinating all terminal pickups and deliveries, including LTL load planning and city/rural route planning.

  • Driver Supervision: Supervising City Drivers , providing direction, and delegating tasks effectively.

  • Communication & Customer Service: Consistently answering the phone and dealing with driver requirements (e.g., hook up information, delay updates, concerns). This includes communicating effectively with internal staff and external customers.

  • System Management: Working within the AS/400 platform to execute scheduling, track shipments for customers, and perform other necessary system tasks.

  • Documentation & Compliance: Printing labels, adding comments to justify non-service deliveries, and ensuring proper company policy and safety guidelines are followed.

  • Leadership & Safety: Demonstrating leadership, promoting a safety-minded culture, and assisting with appointment booking and rescheduling of priorities.

  • Other duties as assigned.

Qualifications

The ideal candidate will have the skills and knowledge to hit the ground running in a dynamic environment.

  • Geographical Knowledge: Solid geographical knowledge of Whitehorse and surrounding rural areas.

  • LTL Experience: Previous dispatch experience in an LTL environment.

  • Route Planning Expertise: Experienced with LTL load planning and city/rural route planning.

  • Technological Capability: Computer fluent, with the ability to understand and operate an AS/400 system and handheld devices.

  • AS/400 experience is a strong asset; we will train the right candidate.

  • Communication: Excellent phone and email communicator; polite, professional, and courteous in constant interaction with customers, drivers, and management.

  • Work Ethic: Proven ability to multitask effectively and thrive in a fast-paced environment while handling shift work.

  • Leadership: Demonstrated Team Leader capabilities and the ability to delegate effectively.

  • Safety-minded and possess a knowledge of TDG (Transportation of Dangerous Goods).

Additional Information

What do we offer to you?

  • Profit Sharing
  • Benefits (including health and dental)
  • Tuition reimbursement
  • Opportunities for growth and advancement

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