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Posted 6 days ago

Claims advisor, P&C insurance

@ Desjardins Insurance General

Montréal, QC · Lévis, QC

Full-time3+ years experience
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SIGNALS

Overview

Desjardins Insurance General is hiring a full-time property and casualty claims advisor to serve members and clients on claims. The role handles medium-complexity property claims and low-complexity accident benefit and bodily injury claims, including investigation, settlement and negotiation. The posting offers a competitive salary with annual bonus, four weeks of flexible vacation, a defined benefit pension plan, group insurance and telework reimbursement, and requires French.

Responsibilities:

  • Conduct investigations and inspections to assess damage and settle claims
  • Analyze medical, financial and job information for benefit eligibility
  • Settle claims per company standards, policies and contract terms
  • Negotiate with all parties to ensure smooth claims processing

Requirements summary:

  • College diploma in a related field
  • Minimum three years of relevant experience
  • Knowledge of French required
  • Strong interpersonal savvy
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-01
First seen by our source
2026-11-02
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Experience3+ years
Hours per week40 (estimated)
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesFrench, English
EducationCollege diploma (required)
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Desjardins Insurance General

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Job description

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You assist members, clients and practitioners. Interpersonal savvy is therefore essential. More specifically, you will be required to:

  • Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts.
  • Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria.
  • Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties.
  • Negotiate with all parties involved to ensure smooth claims processing.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.


What you bring to the table

  • College diploma in a related field
  • A minimum of three years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Business insight, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-11-9

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