Posted 8 days ago
Claims agent
@ Transport A. Laberge et Fils inc.
Montréal, Quebec
Overview
Transport A. Laberge et Fils inc. is hiring a full-time claims agent, reporting to the Director of Compliance, to handle claims from first call to file closure. The work covers investigations, documentation, and reports for a vehicle transportation company. Conditions: 40 hours a week, Monday to Friday 8:00 a.m. to 5:00 p.m., on-site, salary to be discussed.
Responsibilities:
- Process claims daily and manage claim files through resolution
- Monitor emails, attach documents and respond to customers and drivers
- Conduct investigations into incidents and events
- Analyze manufacturer claims and produce weekly, monthly and annual reports
Requirements summary:
- Bilingual French and English, spoken and written
- Proficiency with Microsoft 365
- Customer service experience
- Experience in vehicle transportation (an asset)
- Experience with Magnus TMS (an asset)
- Strong analytical thinking and sound judgment
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · glow
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-20
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Finance & accounting |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Encouraged to apply | Indigenous peoples, Racialized people, People with disabilities, 2SLGBTQ+ |
| Perks mentioned | Retirement plan, Wellness, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Transport A. Laberge et Fils inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 12 |
Claims Agent
DRIVE YOUR PASSION WITH US!
Reporting to the Director of Compliance, you are the claims expert: from the very first phone call to the closure of the file, nothing escapes your attention! This is a strategic role where attention to detail and strong organizational skills make all the difference.
Your mission? Conduct investigations, gather key documentation, and provide a complete file to the responsible manager.
Ready to take on the challenge? Join a dynamic and passionate team!
Note: The masculine form is used solely to simplify the text.
RESPONSIBILITIES:
- Process claims on a daily basis;
- Monitor emails, attach documents to orders, and respond to customers and drivers;
- Open claims files, document them, follow up, and ensure their resolution;
- Process and analyze manufacturer claims;
- Conduct investigations into incidents and events;
- Produce various reports (weekly, monthly, and annual);
- Participate in various projects as needed.
REQUIRED SKILLS AND QUALIFICATIONS:
- Bilingualism (French and English, both spoken and written);
- Proficiency with Microsoft 365 (Excel, Word, Outlook, etc.);
- Customer service experience;
- Experience in the vehicle transportation industry (an asset);
- Experience using Magnus TMS (an asset);
- Strong analytical thinking and sound judgment.
Employment Conditions:
- Salary: to be discussed based on relevant experience;
- Comprehensive benefits package (medical and dental insurance), Employee Assistance Program (EAP), RRSP, 10 paid sick days per year, and 3 personal days;
- Full-time, permanent position, 40 hours per week, Monday to Friday, 8:00 a.m. to 5:00 p.m.;
- On-site parking provided;
- On-site position.
Employment Equity
At Transport Laberge, we value diversity and are committed to ensuring employment equity. We believe in a workplace where everyone is treated with respect and has equal opportunities to succeed.
We strive to ensure fair recruitment practices, merit-based advancement opportunities, and an inclusive and respectful work environment for all. We encourage applications from members of underrepresented groups, including Indigenous Peoples, racialized individuals, persons with disabilities, individuals marginalized because of their gender, and members of the 2SLGBTQIA+ community.
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