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Posted 16 days ago

Client Advisor

@ Acne Studios

Vancouver, British Columbia

Full-time
Apply now
SIGNALS

Overview

Acne Studios is hiring a full-time Client Advisor for its Oakridge Park store to build loyal customer relationships, drive sales and deliver luxury client service. The role involves managing omnichannel services, achieving sales and clienteling targets, and handling inventory and administration. Pay is $19-23 per hour plus commission and company benefits.

Responsibilities:

  • Welcome and guide customers through the full customer cycle
  • Manage and execute omnichannel services
  • Achieve sales, conversion and clienteling targets
  • Uphold administrative procedures and manage inventory

Requirements summary:

  • Previous customer-facing role in retail or hospitality
  • Proven ability to drive sales and exceptional customer service
  • Experience with CRM and clienteling
  • Fluent in English
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-10-28
First seen by our source
2026-11-14
Source record updated
2026-11-14

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentRetail
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Background checkscriminal record
Perks mentionedPaid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Acne Studios

FieldValue
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Job description
Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business.

We are looking for a full-time Client Advisor for our Acne Studios Oakridge Park store. As Client Advisor at Acne Studios you will work collaboratively with your team to establish and nurture loyal and engaging customer relationships, drive sales and positive business outcomes in which your service and attentiveness take center stage.

CULTURE OF COLLABORATION

We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.

WHAT YOU WILL DO

Your main contribution will be to care for our customers in the store but also through the whole customer cycle. To ensure your success in this role, we provide training and coaching in luxury sales, service, and clienteling, according to our cutting-edge approach to client experience. You take care of our valued customers at the store and will play a vital role in delivering an excellent customer experience by:

  • Managing and executing omni channel services
  • Welcoming and guiding customers through a smooth customer cycle tending to all details and providing them with the best-in-class client experience
  • Achieving sales, conversion, and clienteling targets
  • Upholding administrative procedures and skillfully managing our inventory

WHO YOU ARE

You have high aspirations and focus on details that create substantial impact. You enjoy working as a team and you embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If these qualities speak to you, we would love to have you on our team.

Specific personal qualities for this role:

  • Interpersonal and communication skills to provide excellent service and build strong relationships with customers
  • Ability to identify customer needs, cross-sell products, and close sales to achieve individual and store sales targets
  • Responsive with an ability to resolve customer concerns or issues in a professional manner

Specific experience and knowledge for this role:

  • Previous customer-facing role within the retail or hospitality industry
  • Proven ability to drive sales and exceptional customer service
  • Customer relationship management (CRM) and clienteling
  • Fluent in English, which is a prerequisite for this position (and additional languages based on the market requirements).

The hourly compensation range is $19-23, plus commission and company benefits. Actual compensation will be based on experience, skill and internal alignment

What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.

We may perform background checks for this position.

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