Posted 6 days ago
Client Advisor, Holt Renfrew Calgary
@ Max Mara Fashion Group
Calgary, Alberta
Overview
Max Mara Fashion Group is hiring a part-time Client Advisor for its Holt Renfrew Calgary store. The role serves luxury clients, sells the product, and supports store operations, including opening and closing duties. The posting asks for 2 to 4 years of retail experience, with luxury experience a plus.
Responsibilities:
- Serve and sell to luxury clients and meet sales goals
- Resolve customer service issues quickly
- Support store operations, including opening and closing
- Maintain store presentation and product knowledge
- Protect company assets and minimize shrink
Requirements summary:
- 2 to 4 years of retail experience required
- Luxury or high-end product experience strongly preferred
- RTW or shoe experience is an asset
- Strong interpersonal, organizational and communication skills
- Able to work independently and collaboratively
- Proficient computer skills
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Max Mara Fashion Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
About MaxMara
MaxMara is a globally recognized luxury fashion house known for its timeless sophistication, expert tailoring, and iconic outerwear. Rooted in Italian craftsmanship, the brand blends classic elegance with modern design to create pieces that empower confident, stylish women around the world.
CORE RESPONSIBILITIES:
Customer Service
- Assist stylists in the absence of store management
- Actively builds client confidence by creating an engaging, interactive experience
- Gain new clients meeting conversion goals and continues to service the existing client base
- Resolves customer service issues swiftly
- Ensure customers’ needs are surpassed without hesitation.
- Consistently meets/exceeds both store and individual sales goals, including KPI’s
- Maximize the customer experience
- Maintain a positive outlook and professional demeanor while supporting company initiatives
Staff Partnership
- Promotes a positive working environment through effective communication amongst peers, Management, and Corporate Office
Operations
- Consistently adheres to company policies and procedures
- Possesses working knowledge of POS system
- Communicate all store-related issues to the Store Manager when unable to solve them on their own
- Performs opening/closing duties as required
- Uses time effectively when not servicing clients
- Accountable for protecting MaxMara assets and minimizing shrink
Store Visuals
- Maintains a clean working environment and ensures the presentation of the product is consistent to standard
- Is fully knowledgeable of the product
Required Skills/Education:
- Minimum 2-4 years of Retail experience; luxury a plus
- RTW and/or shoe experience is a plus; product experience in luxury or high-end retail is strongly preferred
- Strong interpersonal, organizational, and communication skills
- Able to work independently as well as collaboratively
- Proficient computer skills
Max Mara is an Equal Opportunity Employer. M/F/D/V
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