Posted 15 days ago
Client Advisor - Toronto Yorkdale
@ Dolce & Gabbana S.r.l.
Toronto, Ontario
Overview
Dolce & Gabbana is hiring a Client Advisor for its Yorkdale boutique in Toronto. The role delivers a high-touch luxury client experience, meets individual and store sales targets, and builds long-term client relationships through CRM tools. Candidates need 3+ years of luxury retail sales experience and women's and men's ready-to-wear experience.
Responsibilities:
- Deliver exceptional client experience in boutique
- Achieve individual and store sales goals
- Build and retain long-term client relationships using CRM
- Support team and maintain shop floor operations
- Assist with merchandising and shop floor maintenance
Requirements summary:
- 3+ years luxury retail sales experience
- Strong communication skills
- Experience in women's and men's ready-to-wear
- Strong knowledge of luxury retail and fashion
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Dolce & Gabbana S.r.l.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Milan, 1984: a plaque outside a small office shows the surnames Dolce&Gabbana, almost as if it were a professional studio. Domenico Dolce and Stefano Gabbana, with only two million lire in their pockets, thus began to write the history of the brand that they would have founded shortly after, in 1985, giving life to an all-Italian dream made up of craftsmanship, tailoring tradition, Mediterranean culture, innovation instinct and a pinch of irony. The first clothing collections would follow over time with a wide and varied offer, an expression of dedication, study and research: a virtuous path that culminates in 2012 with the dream of high fashion. Behind every Dolce&Gabbana creation lie the secrets of many crafts, the devotion to work, attention to detail and love for beauty. After more than thirty-five years, Dolce&Gabbana continues to be inspired by Italian art, traditions and culture by offering clothes, accessories, jewellery and watches that embody a unique heritage of knowledge and emotions.
- LinkedIn followers
- 890,629
- People associated on LinkedIn
- 6,927
- Reported office locations
- Via Goldoni 10, Milan, 20129, IT
- 660 Madison Ave, New York, NY 10065, US
- Business categories
- Consumer Goods
- E-Commerce
- Task Management
- Logistics
- Shoes
- Cosmetics
- Retail
- Shopping
- Apparel
- Jewelry
- Fashion
- Home Decor
- Department, Clothing & Shoe Stores
- Retail and wholesale
- Other recorded names
- Dolce & Gabbana S.r.l.
- DOLCE&GABBANA
- Profile identifies a recruitment agency
- No
- Reported total investment
- 171,798,281
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Milan, 1984: a plaque outside a small office shows the surnames Dolce&Gabbana, almost as if it were a professional studio. Domenico Dolce and Stefano Gabbana, with only two million lire in their pockets, thus began to write the history of the brand that they would have founded shortly after, in 1985, giving life to an all-Italian dream made up of craftsmanship, tailoring tradition, Mediterranean culture, innovation…
| Field | Value |
|---|---|
| Industry | Retail Luxury Goods and Jewelry |
| Company size | 1,001-5,000 employees |
| Headquarters | Milan |
| Organization type | Privately Held |
| Year founded | 1985 |
| Open jobs on Jobsy | 2 |
| View page |
CLIENT ADVISOR - YORKDALE
Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.
ROLE
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Client Advisor career opportunity available at our Yordale boutique. The Client Advisor is responsible for delivering exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports the team in maintaining operational excellence and upholding the brand’s image and standards.
MISSION
- Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
- Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
- Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
- Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
- Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
- Ensure the achievement of the sales goals, enhancing and developing the business
- Sourcing new clients using the CRM tools
- Maintaining and building productive long-term relationships with DG loyal clients
- Oversee the organization's sales policies, objectives and initiatives
- Assist in merchandising and maintenance of the shop floor
PROFILE
- 3+ years of Luxury Retail Sales Experience
- Strong communication skills
- Experience in Women’s and Men’s RTW
A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.
Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
LOCATION: CA – TORONTO – ON
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