Posted 8 days ago
Client Care Advisor
@ Vets for Pets
Saskatchewan
SIGNALS
Overview
Vets for Pets is hiring a full-time Client Care Advisor at its Southend Victoria practice to greet clients, manage payments and bookings, and link clients with the clinical team. The role requires a minimum of 30 hours per week, including one in four weekends on a rota. Benefits include staff discounts, career development, a pension and holiday allowance.
Responsibilities:
- Greet clients and offer guidance on practice services
- Manage payments and future bookings
- Coordinate daily routines using the online booking system
- Link clients and pets with the clinical team
Requirements summary:
- Excellent client service and relationship-building skills
- Calm, attentive and friendly manner
- Computer literacy for online booking
- Previous receptionist experience advantageous
- Love of pets
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 30 |
| Schedule | day, weekends |
| Travel | air: none · ground: none |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Retirement plan, Employee discount, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Vets for Pets
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
If you enjoy providing great service and working in a team, we have just the opportunity for you at Southend Victoria Vets for Pets!
What Your Typical Day Will Look Like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This is a part-time or full-time role working a minimum of 30 hours per week, including 1 in 4 weekends on a rota basis.
The Attributes Required
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
Location: SS1 1PA
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
What Your Typical Day Will Look Like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This is a part-time or full-time role working a minimum of 30 hours per week, including 1 in 4 weekends on a rota basis.
The Attributes Required
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
- You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
- You are calm, attentive and always focus on the clients’ needs.
- You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
- Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
- Previous receptionist experience is advantageous.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
Location: SS1 1PA
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
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