Posted 13 days ago
Client Care Supervisor (RPN) - Supportive Housing
@ SPRINT Senior Care
Toronto, Ontario
SIGNALS
Overview
SPRINT Senior Care is hiring a full-time Registered Practical Nurse (RPN) as Client Care Supervisor for a supportive housing residence. The role oversees client care on each shift, medication management and supervision of unionized staff including Personal Support Workers. Candidates need a current RPN registration in good standing with the College of Nurses of Ontario, plus gerontology or community experience.
Responsibilities:
- Supervise direct client care and unionized staff on shift
- Oversee medication ordering, verification, distribution and records
- Liaise with physicians, pharmacists and health care providers
- Complete client assessments including interRAI CHA
- Provide on-call services regularly and as required
Requirements summary:
- RPN in good standing with the College of Nurses of Ontario
- Minimum two years gerontology or community experience
- Two to four years supervisory experience in a unionized setting
- Understanding of aging, dementia and elderly care needs
- Intermediate computer skills in Microsoft Office; AlayaCare an asset
Tools & skills
AlayaCareMicrosoft WordMicrosoft PowerPointMicrosoft PublisherMicrosoft ExcelMicrosoft OutlookinterRAI CHA
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-01
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Nursing & personal care |
| Experience | 2+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Care home |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Licences & certifications | RPN |
| Perks mentioned | Tuition support, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SPRINT Senior Care
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Job description
Job Summary
The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations at the residence and supervises team members including but not limited to Personal Support Workers (PSWs).
The Client Care Supervisor reports to the Client Services Manager and works closely with SPRINT Senior Care staff, caregivers, families, vendors, and service partners to ensure quality services.
Responsibilities
Working at SPRINT Senior Care, you'll have the opportunity to be a part of a passionate team committed to providing client-centred, high quality services to seniors in our service area. SPRINT Senior Care’s inclusive environment is one of many benefits for staff, including SPRINT Senior Care’s dedication to staff wellness, a comprehensive benefits package for eligible employees, and comprehensive training and tuition reimbursement programs
SPRINT Senior Care encourages applications from candidates who reflect the diversity of our community.
SPRINT Senior Care is committed to inclusive and accessible recruitment practices in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.
Additional Information
We use AI enabled tools provided by employment platforms to help screen and assess applications based on job related criteria. All hiring decisions are made by our team, and every application that moves forward is reviewed by a human.
The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations at the residence and supervises team members including but not limited to Personal Support Workers (PSWs).
The Client Care Supervisor reports to the Client Services Manager and works closely with SPRINT Senior Care staff, caregivers, families, vendors, and service partners to ensure quality services.
Responsibilities
- Supervise the direct care of clients and supervise unionized staff.
- Ensures proper care is rendered in a safe and clean environment.
- Liaise with physicians, pharmacists, and other health care providers regarding client care.
- Provide regular input and feedback on clients to the Client Services Manager.
- Keep individuals in the circle of care aware of changes in the client’s condition.
- Assist in developing comprehensive care plans; responsible for regular updates to the client care plan.
- Oversee the medications for each client including ordering, verifying, and distributing weekly medications, and maintaining medication records.
- Provide training to SPRINT Senior Care staff on delegated acts, and supervise staff for appropriate medication procedures.
- Provide advice, coaching, and support to staff regarding medical/healthcare questions and concerns.
- Complete client assessments, including the interRAI CHA.
- Assist with client transfers to and from the hospital, ensuring all information is communicated within required timeframes.
- Serve as backup to Personal Support Workers, as required.
- Provide on-call services regularly and as required.
- Ensure that the activities of the residence support the mandate, mission, vision, and values of SPRINT Senior Care while adhering to SPRINT Senior Care’s policies and procedures.
- Participate in the development, implementation, and evaluation of quality and risk management activities of the department and agency.
- Participate as an active member of the Department, Leadership, Accreditation, and Inter-disciplinary Teams.
- R.P.N. is in good standing with the College of Nurses of Ontario.
- Minimum of two years of experience working in gerontology and/or community settings.
- Strong supervisory skills, with 2-4 years of supervisory experience within a unionized setting.
- Excellent communication and interpersonal skills, with the ability to establish a good rapport with staff, clients, families, and referral sources in a multi-cultural setting.
- Excellent understanding of the aging process, dementia, and the specific needs of the elderly, disabled, and caregivers.
- Sensitive to the cultural needs of clients from various ethnic groups.
- Self-directed, results-oriented, and capable of working independently as well as in a team environment.
- Excellent organizational, facilitation, conceptual, strategic, and problem-solving skills.
- Excellent knowledge of program evaluation, risk management, and quality improvement strategies.
- Proven ability to establish and maintain productive working relationships internally and externally with stakeholders and partner agencies.
- Demonstrates computer skills at an intermediate or higher level for the use of the Internet and the following Microsoft Office applications: Word, PowerPoint, Publisher, Excel, and Outlook.
- Demonstrates an intermediate level for database concepts and structures. Familiarity with Alayacare database is an asset.
Working at SPRINT Senior Care, you'll have the opportunity to be a part of a passionate team committed to providing client-centred, high quality services to seniors in our service area. SPRINT Senior Care’s inclusive environment is one of many benefits for staff, including SPRINT Senior Care’s dedication to staff wellness, a comprehensive benefits package for eligible employees, and comprehensive training and tuition reimbursement programs
SPRINT Senior Care encourages applications from candidates who reflect the diversity of our community.
SPRINT Senior Care is committed to inclusive and accessible recruitment practices in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.
Additional Information
We use AI enabled tools provided by employment platforms to help screen and assess applications based on job related criteria. All hiring decisions are made by our team, and every application that moves forward is reviewed by a human.
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