Posted 22 days ago
Client Onboarding Concierge
@ AI Acquisition
Remote in Canada
Overview
AI Acquisition is hiring a Client Onboarding Concierge to welcome new customers, book their Intro and Onboarding calls, and follow up until they progress through onboarding. The role is full-time, fully remote, and paid as an independent contractor with a $2,000 USD monthly base plus up to $1,000 USD monthly variable compensation.
Responsibilities:
- Contact new customers within 30 minutes of purchase
- Book and confirm Intro and Onboarding calls
- Follow up by phone, SMS and email
- Help customers complete platform setup
- Keep accurate CRM notes and records
Requirements summary:
- Strong spoken and written English
- Previous customer support or onboarding experience
- Comfortable speaking with customers by phone
- Persistent, patient and organised
- Comfortable learning CRM systems
Tools & skills
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AI Acquisition
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
We Help Entrepreneurs Build and Grow Successful AI Businesses
Full company description
We connect businesses and empower entrepreneurs with AI that helps them achieve more, automate the boring parts of business and allow them to focus on work that can change lives. $308,960 is the average cash collected by our clients. Welcome to AI Arbitrage. We’ve partnered with 1200+ businesses to improve their lives and business with AI: In a survey of over 660 businesses with over 100 responding, business owners averaged $18,105 in monthly revenue after implementing our system. 1. Business Set-up Ai Agents Launch your AI business. Creating your website, logo and social media accounts. Choosing your niche and selecting AI systems. 2. Selling Ai Agents Ai Agents to write cold emails, AI Agents to create a sales proposal, AI Agents to Analyse your Sales Calls 3. Deliver License our advanced AI systems and install them into your client's business to deliver exceptional results 4. Scale Leverage a team of AI Agents to potentially take on more clients compared to if you were just doing this yourself Then potentially place a proven operator and train them to manage the AI agents so you get out of the day-to-day. It’s how we’ve been able to get results like these… ➤ KinCreative went from $50,000 to $250,000/mo in 12 months ➤ DLI scaled from $100,000 to $200,000/mo ➤ Olive Group - $2 - $10M/year ➤ Social Profit Media hit $3.6M/yr ➤ Impact Orthodontics hit $5M/yr ➤ Rik went from a corporate job to $32,000/mo ➤ Joe went from a corporate sales job to $40,000/mo while doing this part-time ➤ Elizabeth went from working a depressing 9-5 as an admin assistant to making $75,000 DISCLAIMER: All testimonials shown are real, but do not claim to represent typical results. Any success depends on many variables, which are unique to each individual, including commitment and effort. Testimonial results are meant to demonstrate what the most dedicated students have do
- LinkedIn followers
- 7,246
- People associated on LinkedIn
- 136
- Other recorded names
- AI Acquisition
- Profile identifies a recruitment agency
- No
We connect businesses and empower entrepreneurs with AI that helps them achieve more, automate the boring parts of business and allow them to focus on work that can change lives. $308,960 is the average cash collected by our clients. Welcome to AI Arbitrage. We’ve partnered with 1200+ businesses to improve their lives and business with AI: In a survey of over 660 businesses with over 100 responding, business owners…
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 51-200 employees |
| Headquarters | Dubai |
| Organization type | Privately Held |
| Open jobs on Jobsy | 7 |
| View page |
THE ROLE
We are looking for an Client Onboarding Concierge to help new customers successfully move through the first steps of their journey with us.
This is a hands-on, client-facing role with a strong focus on phone communication, fast response times, and consistent follow-up.
You will welcome new customers, help them book their required calls, guide them through basic setup and activation steps, follow up when actions are incomplete, and make sure they are prepared and ready for onboarding.
You will not deliver the formal Intro or Onboarding calls. Your job is to make sure customers are contacted, booked, prepared, supported, and moving forward.
THE COMPANY
A multi-8-figure ARR business with 200+ team members, bootstrapped and profitable. The company launches and scales information and software products on a marketing and sales engine refined across a dozen product launches and $100M+ in ad spend.
This seat sits inside the onboarding org, dedicated to a fast-growing product line. Your job is to make sure customers who come in the door finish, renew, and refer.
What You Will Do:
- Contact new customers quickly after they purchase, with a target of making the first phone attempt within 30 minutes
- Welcome customers and explain their next steps
- Book and confirm Intro and Onboarding calls directly with customers
- Follow up consistently by phone, SMS, and email when customers do not respond
- Help customers access our platforms and complete required setup and preparation before their calls
- Follow up with customers who miss appointments and help get them rebooked
- Resolve simple login, booking, and platform issues
- Escalate more complex customer concerns to the appropriate team
- Keep accurate notes and records of customer interactions, progress, and next steps
- Continue following up until the customer successfully progresses through onboarding
Requirements
What We're Looking For:
- Strong spoken and written English
- Confident and comfortable speaking with customers by phone
- Previous experience in Customer Support, Customer Success, Appointment Setting, Onboarding, or a similar client-facing role
- Friendly, professional, and patient communication style
- Persistent with follow-up without being pushy
- Strong organisation and attention to detail
- Comfortable using CRM systems and learning new technology
- Able to manage multiple customers and priorities at the same time
- Reliable, coachable, and comfortable working toward clear performance targets
Benefits
- Full-time opportunity
- Independent Contractor Agreement
- $2,000 USD monthly base
- Up to $1,000 USD monthly variable compensation
- Fully remote
- Opportunity to grow into broader Customer Success, Onboarding, or leadership roles
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