Communications Coordinator

Job Title

Communications Coordinator

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Information Services, Level A

Job Family Group

Staff - Non Union

Department

UBCO | Learning Operations | Faculty of Management

Compensation Range

$6,143.67 - $8,830.25 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Job End Date

Ongoing

Posting End Date

November 18, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

The Communications Coordinator plans, develops, coordinates, and evaluates assigned communications that advance the Faculty of Management’s programs, people, priorities, and relationships. The role translates approved plans and subject-matter information into clear, accurate, engaging, and accessible content for internal and external audiences.

The position coordinates editorial workflows and communications projects across web, email, social media, print, multimedia, and event-related channels. Working with colleagues across the Faculty, the Coordinator identifies stories, develops and edits content, organizes approvals and production, and supports consistent messaging and timely delivery.

The Coordinator works closely with the Digital Engagement and Content Strategist and Engagement Assistant as members of an integrated Marketing and Communications team. Assignments are coordinated by the Manager to ensure complementary responsibilities, consistent standards, and effective use of team resources.

Organizational Status

Reports to the Manager, Student Success and Engagement. Works closely with the Digital Engagement and Content Strategist and Engagement Assistant

Collaborates with academic services, graduate programs, the Student Development portfolio, the Dean’s Office, faculty members, students, and other contributors. Liaises with University Relations, Development and Alumni Engagement, campus communications partners, and approved external service providers as assigned. Subject-matter owners remain responsible for the accuracy of program, policy, service, and partnership information.

Work Performed

Communications Planning and Project Coordination

• Translates approved communications priorities into project briefs, work plans, editorial assignments, timelines, and production schedules for assigned initiatives.
• Coordinates the collection of background information, audience requirements, key messages, contributor input, and approvals before materials are published or distributed.
• Maintains editorial and communications calendars with team colleagues, identifying competing deadlines, dependencies, and opportunities for coordinated delivery.
• Coordinates assigned communications projects from request through production, distribution, and evaluation and advises the Manager of workload, timing, or approval risks.
• Maintains organized project records, content inventories, approved templates, and publication schedules to support continuity and efficient team workflows.

Writing, Editing and Story Development

• Researches, writes, edits, and proofreads stories, profiles, newsletters, web copy, announcements, event materials, presentations, and other assigned communications.
• Identifies and develops stories that communicate Faculty achievements and the experiences and contributions of students, faculty members, staff, alumni, and partners.
• Interviews contributors, verifies facts, obtains necessary approvals and permissions, and translates complex academic and organizational information into accessible content.
• Adapts approved messages for different audiences and channels while maintaining consistency in Faculty voice, tone, terminology, and visual presentation.
• Supports preparation of leadership communications and briefing materials as assigned, ensuring review and approval by the appropriate Faculty leaders

Digital, Print and Multimedia Delivery

• Prepares, schedules, publishes, and updates approved content through assigned Faculty channels and platforms within established access and review procedures.
• Coordinates digital content and publication requirements with the Digital Engagement and Content Strategist, following team decisions on channel responsibilities and digital priorities.
• Prepares creative and production briefs and coordinates assigned design, photography, video, printing, and other production requirements with colleagues and approved providers.
• Checks materials for accuracy, accessibility, brand consistency, functioning links, and appropriate use of images and other content before distribution.
• Maintains content and asset records, including approved versions, permissions, review dates, and retirement or update requirements.

Program, Student and Engagement Communications

• Coordinates communications supporting academic programs, recruitment initiatives, student services, Faculty events, alumni and community engagement, and other approved priorities.
• Works with program and service owners to develop clear communications about activities, opportunities, and deadlines; routes academic or service questions to the responsible team.
• Coordinates event invitations, announcements, participant information, presentation materials, and post-event storytelling in collaboration with the Engagement Assistant and event owners.
• Supports approved recruitment and partnership communications with the graduate programs portfolio and employer, career, and student engagement communications with the Student Development portfolio.
• Coordinates shared messaging across Faculty teams without assuming responsibility for program decisions, individual student advising, employer relationships, or partnership agreements.

Quality Assurance, Evaluation and Continuous Improvement

• Applies established University and Faculty communications, brand, accessibility, privacy, and content-approval requirements.

• Identifies sensitive content, inaccurate information, reputational concerns, or media inquiries and refers these promptly to the Manager and designated communications leads.

• Compiles publication, audience engagement, and campaign information using agreed measures and tools, working with the Digital Engagement and Content Strategist on relevant digital reporting.

• Uses feedback and performance information to recommend improvements to content, distribution, editorial workflows, and audience experience.

• Supports team documentation, templates, and process improvements; performs other related duties as required.

Consequence of Error/Judgement

The Coordinator exercises judgment in selecting and presenting information, adapting messages, coordinating contributors and approvals, and managing publication deadlines. The position must recognize communications requiring additional review and must not issue unapproved institutional statements or commitments.

Errors in content, publication, permissions, confidentiality, or stakeholder communication may misinform audiences, undermine recruitment or engagement activities, and damage the reputation of the Faculty and University. Careful verification, sound editorial judgment, and timely escalation are essential.

Supervision Received

Works under the general direction of the Manager, Student Success and Engagement., who establishes priorities, assigns responsibilities, and determines approval requirements. The Coordinator works independently on assigned projects within approved plans, messaging, standards, and resources.

Works collaboratively with the Digital Engagement and Content Strategist and other colleagues on shared deliverables. Sensitive issues, significant changes to scope, competing priorities, and matters outside delegated authority are referred to the Manager. Interim supervision during Phase 1 remains to be confirmed.

Supervision Given

Does not directly supervise permanent staff. May coordinate deliverables and provide task-specific guidance to student employees, temporary staff, contributors, or external providers assigned to communications projects. The Digital Engagement and Content Strategist and Engagement Assistant report to the Manager, Student Success and Engagement.

Qualifications

Minimum

• Undergraduate degree in communications, marketing, journalism, public relations, or a related discipline, or an equivalent combination of education and experience. Minimum of four years of related experience, or the equivalent combination of education and experience.
• Experience in communications, editorial work, marketing communications, or content and project coordination
• Willingness to respect diverse perspectives, including those in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred

• Demonstrated writing, editing, proofreading, interviewing, and storytelling skills for different audiences and channels.

• Experience coordinating communications projects, contributors, approvals, and production deadlines.

• Strong organizational and interpersonal skills and the ability to exercise discretion, verify information, and manage competing priorities.

• Demonstrated commitment to inclusive, accessible, and respectful communication.
• Experience in a post-secondary institution or another complex organization with multiple programs, audiences, and approval requirements.
• Experience producing web, email, social media, print, multimedia, and event-related content.
• Experience with content management, email distribution, digital asset, office, design, or communications project-management tools.
• Knowledge of brand application, accessible content practices, editorial planning, and communications evaluation.
• Experience working with students, faculty members, alumni, community partners, or other subject-matter contributors.