Posted 2 days ago
Communications Specialist
@ SPECTRAFORCE
Remote in Canada
Overview
SPECTRAFORCE is hiring a Communications Specialist for its Treasury and Payment Solutions Event Management team, a six-month contract with possible extension. The role drafts and distributes outage notifications, client messages and speaking points, and keeps templates current. Hours are Monday to Friday, 6am to 2pm, with occasional later shifts, and the role is remote with a preference for the GTA. Pay is C$30.11 per hour.
Responsibilities:
- Draft, edit and distribute outage notifications and client messages
- Send communications through incident notification platforms
- Maintain templates and pre-approved messages for outage scenarios
- Coordinate client outreach and support sales calls during incidents
- Coordinate translation and post updates across channels
Requirements summary:
- 0-2 years of relevant experience
- Post-secondary degree in communications, marketing, journalism or related field
- Strong writing, editing and proofreading skills
- Calm under pressure and highly organized
- Proficient in MS Office; SharePoint and Confluence an asset
- Interest in payments and commercial banking an asset
Tools & skills
Source and dates
Source type not verified · spectraforce-careers
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Communications |
| Experience | 0+ years |
| Hours per week | 40 |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (required) |
| Fields of study | Communications, Marketing, Journalism |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SPECTRAFORCE
| Field | Value |
|---|---|
| Open jobs on Jobsy | 97 |
Position Title: Communications Specialist
Duration: 6 months (Possibility of Extension)
Line of business: Treasury & Payment Solutions (TPS)
Working hours: Shift based (Mon-Fri, 6am -2pm) + occasional later shifts (11am to 7pm)
Working Location: Toronto, ON
Hybrid work requirements: No – Remote (GTA based preferred)
Role Mandate: Reliable service is essential to a positive client experience. As a member of the Treasury and Payment Solutions Event Management team, the Communications Specialist supports the drafting and delivery of timely communications that keep clients and employees informed during technology outages.
Team Structure: Small team – 7 people, very collaborative and incident management (non-technical) is taken on as such.
Role Responsibilities:
- Draft, edit and distribute outage notifications, speaking points and client messages that are timely, accurate and consistent.
- Send communications through incident notification platforms and keep distribution lists current.
- Maintain the library of templates and pre-approved messages for common outage scenarios.
- Coordinate with internal teams on client outreach and support sales calls during critical incidents (scheduling, notes and recordings).
- Coordinate translation of content (e.g., French) and post updates across channels such as email, intranet, client portals and IVR messages.
- Capture lessons learned after incidents and suggest improvements to templates and processes.
Must Have Skills:
- 0-2 years of relevant experience and a post-secondary degree in communications, marketing, journalism or a related field.
- Strong writing, editing and proofreading skills, with the ability to turn technical information into clear, concise messages.
- Interest in payments and commercial banking; knowledge of financial services an asset.
- Calm under pressure and able to adapt as situations change.
- Highly organized and detail-oriented; able to manage multiple priorities and meet tight deadlines.
- Collaborative, with strong interpersonal skills and an eagerness to learn.
- Proficient in MS Office (Outlook, Word, Excel, Teams, PowerPoint); experience with SharePoint and Confluence an asset
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$30.11/hr.
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