Posted 15 days ago
Compliance Analyst
@ TextNow, Inc.
Canada
Overview
TextNow, Inc. is hiring a Compliance Analyst in Waterloo, Ontario, on a one-year fixed-term contract with a hybrid arrangement. The role supports trademark investigations, regulatory filings, DPIAs, audits such as SOC 2, compliance training and policy management. The posted base salary range is CAD $67,000 to $96,000 per year.
Pay:
$67,000–$96,000 a year
Responsibilities:
- Investigate potential trademark infringements and report to required entities
- Prepare regulatory filings accurately before deadlines
- Help teams complete Data Protection Impact Assessments
- Support internal and external audits such as SOC 2
- Coordinate compliance training and draft policies and procedures
Requirements summary:
- 1 to 3 years of experience in compliance, legal, risk or privacy
- Foundational knowledge of regulatory and compliance concepts
- Exposure to PIPEDA or CCPA is a strong plus
- Experience with GRC tools, Jira or Confluence is a plus
- Strong organization and attention to detail
- Clear written and verbal communication
Tools & skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
TextNow, Inc.
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The only free wireless phone service provider with unlimited talk & text, plus essential data—all in one convenient app.
Full company description
TextNow is disrupting the telecom industry. We think big, move fast and challenge the status quo. That’s why we’re the only free wireless phone service provider with unlimited talk & text, plus essential data—all in one convenient app. For 16 years, our mission has been clear: break down communication barriers, democratize phone service, and give everyone access, regardless of income. Over 300 million people have downloaded the TextNow app in need of a better, more affordable way to stay connected. With millions of users, we’ve built a high-margin, profitable business consistently generating $100M+ in annual revenue for four consecutive years. We believe the opportunity ahead is exponentially larger than what we’ve already achieved. Powered by bold thinkers, relentless problem-solvers, and people who see possibilities where others see limits - we‘re redefining how the world connects. Join TextNow and break down barriers to communication with us.
- LinkedIn followers
- 68,458
- People associated on LinkedIn
- 266
- Reported office locations
- 200-420 Wes Graham Way, Waterloo, Ontario N2L 0J6, CA
- Business categories
- Messaging
- Telecommunications
- Mobile
- Social Network
- Other recorded names
- TextNow
- TextNow, Inc.
- Specialties
- Social Communication
- Mobile Products
- Software Development
- Technology
- Freemium Wireless Company
- iOS App
- Android App
- advertising
- App
- and B2B sales
- Profile identifies a recruitment agency
- No
- Reported total investment
- 1,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
TextNow is disrupting the telecom industry. We think big, move fast and challenge the status quo. That’s why we’re the only free wireless phone service provider with unlimited talk & text, plus essential data—all in one convenient app. For 16 years, our mission has been clear: break down communication barriers, democratize phone service, and give everyone access, regardless of income. Over 300 million people have…
| Field | Value |
|---|---|
| Industry | Telecommunications |
| Company size | 51-200 employees |
| Headquarters | Waterloo, Ontario |
| Organization type | Privately Held |
| Year founded | 2009 |
| Specialties | Social CommunicationMobile ProductsSoftware DevelopmentTechnology Freemium Wireless CompanyiOS AppAndroid AppadvertisingApp and B2B sales |
| Open jobs on Jobsy | 12 |
| View page |
We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:6e47135b-914e-4f92-b5d9-bc7f074e16ee-1" data-turn-id-container="request-WEB:6e47135b-914e-4f92-b5d9-bc7f074e16ee-1" data-testid="conversation-turn-4" data-scroll-anchor="false" data-turn="assistant">
We’re looking for a Compliance Analyst to join our team in Waterloo. This is a 1-year fixed-term contract role with a hybrid work arrangement based out of our Waterloo, Ontario office.
As our Compliance Analyst, you’ll help keep TextNow’s compliance program running smoothly day to day. Working with guidance from the Compliance, Security, and IT team, you’ll support work across brand protection, regulatory filings, privacy, training, and policy management.
This is a cross-functional role where you’ll partner with teams across the company, learn how they work, and help turn compliance requirements into clear, practical steps. It’s a great fit for someone who wants to build a strong foundation in compliance at a fast-moving tech and telecom company.
What You’ll Do
Support Compliance Projects
- Investigate potential trademark infringements, gather evidence, and report to the required entities. Escalate internally and externally when required.
- Prepare and complete required regulatory filings accurately and before deadlines.
- Help product and engineering teams complete Data Protection Impact Assessments (DPIAs) by gathering information and tracking them through review. Suggest improvements to the DPIA process as you spot opportunities.
- Support internal and external audits (such as SOC 2) by collecting evidence, organizing documentation, and helping respond to auditor requests.
Strengthen Policies and Training
- Coordinate compliance trainings and track their completion across the company.
- Create and share educational materials that help employees understand their obligations.
- Help draft new policies and procedures, and coordinate reviews of existing ones to keep them current as requirements change.
Keep Compliance Work on Track
- Track compliance projects and tasks to completion, flagging risks or delays early.
- Take ownership of your work and follow through on your commitments.
Partner Across the Business
- Build relationships with internal teams to understand their work and identify where they need compliance support.
- Communicate compliance expectations clearly and seek feedback to make sure everyone shares the same understanding.
What You’ll Bring
- 1–3 years of experience in compliance, legal, risk, privacy, or a related role, ideally in a tech, telecom, or other regulated environment.
- Foundational knowledge of regulatory and compliance concepts, and the ability to quickly learn internal policies and the frameworks that apply to our business.
- Exposure to privacy regulations such as PIPEDA or CCPA, trademark basics, or training coordination is a strong plus.
- Experience with GRC or compliance management tools, Jira or Confluence, or security awareness training platforms is a plus.
- Strong organization skills and the ability to manage several tasks and deadlines at once.
- High attention to detail and a habit of checking your own work.
- Clear written and verbal communication, including explaining requirements to non-specialists.
What Success Looks Like
You’ll be successful by delivering reliable, high-quality compliance work, including:
- Filings, trademark investigations, DPIAs, and audit requests completed accurately, with no missed deadlines.
- On-time training completion across the company, supported by educational materials that reach the right teams when they need them.
- Policies and procedures that are clear, current, and easy to follow.
- Strong working relationships with partners across the business.
- Becoming a trusted, dependable member of the Compliance team.
The expected base salary range for this role is:
CAD $67,000 - $96,000 annually
Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.
Our goal is to offer a competitive package that reflects the impact and expertise you bring to the team.
This posting is for a current, active vacancy.
More about TextNow
Our culture
We’re proud of the culture that we’ve built at TextNow, but one of the most common questions we hear is ‘how do you continue to sustain it as the world and the company continues to change?’ The reality is that we’re only able to keep up because each and every TextNovian contributes to our culture through being involved, by living our values, sharing feedback, embracing change and more!
Our values
Customer Obsessed
We strive to have a deep understanding of our customers.
Do Right By Our People
We treat each other with fairness, respect, and integrity.
Accept the Challenge
We adopt a "Yes, We Can" mindset to achieve ambitious goals.
Act Like an Owner
We treat this company like it's our own... because it is!
Give a Damn
We are deeply committed and passionate about our work and achieving results.
Dogfooding & Customer Obsession
At TextNow, every employee gets to actively use our app for calling and texting. Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences.
Diversity and Inclusion
Our aim is to make every person who joins TextNow feel like they belong, that they’re valued, and that they’re able to be their authentic selves at work.
We’re all accountable for creating an inclusive culture and a sense of belonging for one another. By doing this together, we’ll make TextNow better for everyone.
Equal opportunity
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic.
Applicants who require reasonable accommodation during the hiring process may contact our Talent Team.
AI usage: We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.
TextNow Candidate Policy
By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy
Journal
Only you can see this. Kept on this device, and in your account when you sign in.