Posted 9 days ago
Constituency Assistants
@ House of Commons (Canada) / Chambre des communes (Canada)
London, Ontario
Overview
The House of Commons office of MP Arielle Kayabaga, for London West, is hiring two full-time Constituency Assistants. The role handles constituent casework, correspondence, scheduling, and outreach, acting as first point of contact on federal programs such as immigration, CRA, and Old Age Security.
Pay:
$50,000–$53,000 a year
Responsibilities:
- Serve as first point of contact for constituents on federal programs
- Manage and follow up on constituent casework
- Draft constituent correspondence and manage the MP's emails
- Coordinate the MP's schedule and travel
- Support outreach events and stakeholder engagement
Requirements summary:
- Post-secondary education or equivalent experience
- Office administration or reception experience
- Public client service experience
- Strong Microsoft Office skills
- Casework or community outreach experience an asset
Tools & skills
Source and dates
Employer career site / ATS feed · smartrecruiters
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: minimal |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
House of Commons (Canada) / Chambre des communes (Canada)
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Work at the heart of democracy / Travaillez au cœur de la démocratie.
Full company description
The House of Commons is committed to help you realize your full potential. The House of Commons Administration provides Members of Parliament with services, infrastructure and advice to help them carry out their work on Parliament Hill and in their constituencies. This includes producing the House of Commons’ daily publications, providing technological connectivity to Members, and ensuring the Parliamentary Precinct is secure and equipped to accommodate a number of different activities. To view all our current job opportunities or add your name to the resumé bank, browse through the House of Commons Career Portal. La Chambre des communes s’engage à vous aider à réaliser votre plein potentiel. L’Administration de la Chambre des communes fournit aux députés les services, l’infrastructure et les conseils dont ils ont besoin pour accomplir leur travail sur la Colline du Parlement et dans leur circonscription. Entre autres activités, l’Administration produit les publications quotidiennes de la Chambre des communes, fournit aux députés la connectivité technologique nécessaire et s’assure que la Cité parlementaire est sécuritaire et convenablement outillée pour permettre la tenue de différentes activités. Pour consulter toutes les possibilités d’emploi actuelles ou ajouter votre nom à la banque de CV, parcourez le Portail carrières de la Chambre des communes.
- LinkedIn followers
- 65,991
- People associated on LinkedIn
- 2,673
- Reported office locations
- Parliament Hill / Colline du Parlement, Ottawa, Ontario, CA
- Business categories
- Politics
- Communities
- Government
- Other recorded names
- House of Commons (Canada) / Chambre des communes (Canada)
- House of Commons of Canada Chambre des communes du Canada
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The House of Commons is committed to help you realize your full potential. The House of Commons Administration provides Members of Parliament with services, infrastructure and advice to help them carry out their work on Parliament Hill and in their constituencies. This includes producing the House of Commons’ daily publications, providing technological connectivity to Members, and ensuring the Parliamentary…
| Field | Value |
|---|---|
| Industry | Legislative Offices |
| Company size | 1,001-5,000 employees |
| Headquarters | Ottawa, Ontario |
| Organization type | Government Agency |
| Open jobs on Jobsy | 42 |
| View page |
Job Description
The office of the Honourable Arielle Kayabaga, Member of Parliament for London West is currently seeking qualified candidates to fill two Constituency Assistant positions.
About the role:
The Constituency Assistant plays a key role in supporting the day-to-day operations of the constituency office through a combination of casework, administrative, and client service responsibilities. As the first point of contact for constituents, you will help address inquiries and provide support on matters related to federal programs and services, while ensuring a high standard of service to the community.
Working closely with the Member and office team, you will assist with correspondence management, constituent casework, communications, scheduling, and outreach activities. Through your work, you will contribute to advancing the Member's priorities and strengthening the office's ability to deliver responsive and effective service to constituents.
Primary responsibilities:
- Serve as the first point of contact for constituents and provide information, advice, and support in person, by telephone, and in writing regarding federal programs and services, including immigration, Canada Revenue Agency, and Old Age Security matters.
- Manage, track, and follow up on constituent casework, including liaising with government departments and agencies to support the timely resolution of cases.
- Draft and respond to constituent correspondence, including emails and letters related to constituency matters and casework.
- Manage and prioritize the Member's emails, correspondence, and other communications.
- Coordinate the Member's schedule, including appointments, meetings, events, and travel arrangements.
- Prepare correspondence, briefing materials, and other documents for constituents, stakeholders, and government officials.
- Provide administrative support to ensure the effective operation of the constituency office, including data entry, record keeping, filing, and general office administration.
- Support community outreach initiatives, special projects, stakeholder engagement activities, and constituency events.
Top reasons to apply:
Working in the Honourable Arielle Kayabaga’s office offers a unique opportunity to make a meaningful impact in the community. Every day brings new opportunities to help constituents, build relationships with community organizations, and support initiatives that improve the lives of Canadians. In this role, you will gain valuable experience in organization, communication, problem solving, and community outreach.
Qualifications
Education:
- Post-secondary education from a recognized institution OR an acceptable combination of education, training and relevant experience.
Experience:
- Experience working in an office environment providing administrative or reception support.
- Experience providing client service to members of the public.
- Experience multitasking and prioritizing work, demonstrating flexibility with the ability to quickly adapt to different situations.
- Experience drafting correspondence and maintaining records in a professional setting.
- Strong computer skills including proficiency with Microsoft Office suite of programs.
Assets:
- Knowledge of the riding of London West.
- Knowledge of the Canadian parliamentary system and current federal issues.
- Experience working with case management, constituent services or community outreach activities.
Additional Information
Members of Parliament are individual employers who are responsible for recruiting, hiring and managing the employees who help them carry out their parliamentary duties. Operational requirements vary from one MP's office to another.
If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at [email protected].
We thank all candidates for their application. Only selected candidates will be contacted for next steps.
This posting will remain advertised until all business requirements are met. Applicants who meet the qualifications may be contacted for further assessment at any time.
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