Posted 12 days ago
Consumer & Market Intelligence Manager
@ Nestle Operational Services Worldwide SA
Montréal, Quebec
Overview
Nespresso Canada is hiring a Consumer & Market Insights Manager in Montreal to lead the integrated insights agenda and advise senior leadership on growth decisions. The role manages a team, owns marketing mix modelling and the consumer research roadmap, and works in a hybrid arrangement with a Canadian and worldwide scope.
Responsibilities:
- Conseiller la direction et les équipes commerciales à partir de données de marché et de consommateurs
- Diriger le programme de modélisation du mix marketing
- Gérer la feuille de route de recherche auprès des consommateurs
- Surveiller l'industrie canadienne du café et la concurrence
- Encadrer et développer une équipe
Requirements summary:
- Diplôme universitaire en marketing, affaires, statistiques ou analytique
- 10 ans et plus d'expérience en analyse stratégique ou études de marché
- 5 ans et plus de gestion de personnel
- Expertise en panels Nielsen Answers, NPD ou Stackline
- Maîtrise d'Excel, PowerPoint et Power BI
- Bilinguisme français et anglais
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-31
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Marketing |
| Experience | 10+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (required) |
| Fields of study | marketing, business, statistics, management, analytics |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan, Tuition support, Performance bonus, Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Nestle Operational Services Worldwide SA
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules
- LinkedIn followers
- 18,070,431
- People associated on LinkedIn
- 197,820
- Reported office locations
- Av. Nestlé 55, Vevey, 1800, CH
- Rue d'Entre-Deux-Villes 12, La Tour-de-Peilz, VD 1814, CH
- Avenida 8A C N, Panama City, Panama, PA
- Stroombaan 14, Amstelveen, North Holland 1181 VX, NL
- Avenida Carlos Gomes, 300, Porto Alegre, RS 90480-000, BR
- Arne Jacobsens Alle 7, Kobenhavn S, Capital Region 2300, DK
- Avinguda dels Paisos Catalans, 51, Esplugues de Llobregat, Catalonia 08950, ES
- 1812 N Moore St, Arlington, Virginia 22209, US
- Avenida del Libertador Gral. San Martin 1855, Vicente Lopez, Buenos Aires 1638, AR
- Avenida Doutor Silas Munguba, Fortaleza, CE 60714-242, BR
- Rue d'Entre-Deux-Villes 10, La Tour-de-Peilz, VD 1814, CH
- Strada George Constantinescu 3, Bucharest, Bucharest 020339, RO
- Plaza Dr, Makati, National Capital Region, PH
- Rua Alexandre Herculano 8, Oeiras, Lisbon 2795-135, PT
- Avenida Doutor Chucri Zaidan, 246, Sao Paulo, SP 04583-110, BR
- Jalan PJU 7/3, Petaling Jaya, Selangor 47810, MY
- Nestle Middle East FZE, Dubai World Central, Dubai, Dubai 00000, AE
- Business categories
- Coffee
- Consulting
- Software
- Dairy
- Cosmetics
- Public Transportation
- Coworking
- Food and Beverage
- Water
- Other recorded names
- Nestlé Operational Services Worldwide SA GTP
- Nestle Operational Services Worldwide SA
- Nestlé
- Specialties
- Coffee and beverages
- Dairy
- Confectionary
- Culinary and frozen food
- Ice Cream
- Infant nutrition
- Healthcare nutrition
- Out of home F&B solutions
- and Petcare
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 10,001+ employees |
| Headquarters | Vevey |
| Organization type | Public Company |
| Specialties | Coffee and beveragesDairyConfectionaryCulinary and frozen foodIce CreamInfant nutritionHealthcare nutritionOut of home F&B solutionsand Petcare |
| Open jobs on Jobsy | 48 |
| View page |
Position Snapshot:
Business areas: Nespresso Canada
Job title: Consumer & Market Insights Manager
Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3
Hybrid
A little bit about us
Nestlé Nespresso SA is a pioneer and is widely regarded as one of the top references in the field of high-quality portioned coffee. The company works with more than 130 000 farmers in 18 countries through the Nespresso Sustainable Quality Plan to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the Nespresso Plan helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.
In 2022, Nespresso achieved B Corp™ certification – joining an international movement of over 10’000 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.
Headquartered in Vevey, Switzerland, Nespresso operates in 98 markets and has over 14'000 employees. In 2025, it operated a global retail network of 849 boutiques. For more information, visit the Nespresso website: www.nespresso.com.
Position Summary:
We’re looking for a curious, strategic Consumer & Market Insights Manager to join our Insights & Analytics team at Nespresso Canada and turn consumer understanding into opportunities that shape our future.
As Consumer & Market Insights Manager, you will report to the Insights & Analytics Manager, and you’ll shape and lead the integrated insights agenda for Nespresso Canada, transforming complex consumer, market, customer, and competitive data into clear strategic recommendations. As a trusted partner to senior leaders and cross-functional teams, you will help guide business planning, innovation, portfolio, media, channel, acquisition, and profitability decisions while building alignment around key growth priorities.
A day in the life of a Consumer & Market Insights Manager:
- Advise the MANCOM (Management Committee) and commercial teams by connecting market, consumer, customer and competitive evidence to clear priorities and growth choices.
- Lead high-impact strategic projects, frame ambiguous business questions, integrate multiple data sources and recommend practical actions.
- Shape annual planning, forecasts, business reviews, innovation, portfolio, media, channel, acquisition and profitability decisions.
- Own and drive the advanced Marketing Mix Modelling program in the market, delivering actionable insights and recommendations to optimise campaigns and overall marketing investment.
- Own the B2C and B2B consumer research roadmap, selecting the right qualitative and quantitative approaches and activating the learning across the organization.
- Monitor the Canadian coffee industry and competitor activity across pricing, promotion, communication, distribution, innovation and emerging trends.
- Translate complex analysis into concise executive narratives, presentations and recommendations that influence decisions and build alignment.
- Lead, coach and develop a team of direct reports, creating clear priorities, accountability and opportunities for growth.
- Manage research and intelligence partners and annual budgets, ensuring quality, value, responsible data practices and timely delivery.
- Build strong connections with Nespresso HQ, Nestlé Canada, the US Teams and other markets to exchange knowledge and bring the best thinking to Canada.
What will make you successful?
- A university degree in marketing, business, statistics, management, analytics or a related field.
- 10+ years of experience in strategic insights, marketing analytics, business intelligence or consumer and market research.
- 5+ years of people-management experience, with a track record of building, coaching and developing high-performing teams.
- Demonstrated success leading complex research and analytical initiatives and turning findings into executive-level recommendations and measurable action.
- Strong expertise category management and in consumer panels: Nielsen Answers (3 years min.), NPD, Stackline and other panels (asset).
- Strong command of qualitative and quantitative research, panel data, forecasting, dashboarding and data visualization.
- Strong expertise in marketing mix modelling, media analytics, and marketing effectiveness measurement (e.g. MMM, attribution, media lift measurement).
- Strong knowledge of MS Office and dashboarding software (Excel/PowerPoint/Power BI).
- Deep understanding of Canadian consumers, customers, regions and channels; experience in coffee, consumer goods, retail, e-commerce or B2B environments is valued.
- Proven ability to influence senior and cross-functional stakeholders, constructively challenge assumptions and manage multiple priorities in a fast-paced environment.
- A strategic and curious mindset, sound judgment, intellectual rigor, integrity and comfort operating in ambiguity.
- Working knowledge of research ethics, privacy, responsible AI, data quality, supplier governance and budget management.
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide
Benefits
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one ofemployment
- Company matched pension plan
- Four weeks of Vacation and six personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirmingprocedures
- Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless ofmedical conditions, gender or sexual orientation
- Adoption benefits to remove some of the financial barriers associated with adoption
- Free Nespresso Coffee Machines and $100 monthly coffee credit
- Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across variousNestle offices/sites)
At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices.This position offers a competitive salary within the range specified above, aligned with our commitment toequitable pay practices.
What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility arevital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valuedand empowered to contribute and succeed.
If you are invited to participate in the recruitment process and require an accommodation, please inform HumanResources. Nestlé will work with you to ensure full participation.
Position Snapshot:
Business areas: Nespresso Canada
Job title: Consumer & Market Insights Manager
Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3
Hybrid
A little bit about us
Nestlé Nespresso SA is a pioneer and is widely regarded as one of the top references in the field of high-quality portioned coffee. The company works with more than 130 000 farmers in 18 countries through the Nespresso Sustainable Quality Plan to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the Nespresso Plan helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.
In 2022, Nespresso achieved B Corp™ certification – joining an international movement of over 10’000 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.
Headquartered in Vevey, Switzerland, Nespresso operates in 98 markets and has over 14'000 employees. In 2025, it operated a global retail network of 849 boutiques. For more information, visit the Nespresso website: www.nespresso.com.
Position Summary:
We’re looking for a curious, strategic Consumer & Market Insights Manager to join our Insights & Analytics team at Nespresso Canada and turn consumer understanding into opportunities that shape our future.
As Consumer & Market Insights Manager, you will report to the Insights & Analytics Manager, and you’ll shape and lead the integrated insights agenda for Nespresso Canada, transforming complex consumer, market, customer, and competitive data into clear strategic recommendations. As a trusted partner to senior leaders and cross-functional teams, you will help guide business planning, innovation, portfolio, media, channel, acquisition, and profitability decisions while building alignment around key growth priorities.
A day in the life of a Consumer & Market Insights Manager:
- Advise the MANCOM (Management Committee) and commercial teams by connecting market, consumer, customer and competitive evidence to clear priorities and growth choices.
- Lead high-impact strategic projects, frame ambiguous business questions, integrate multiple data sources and recommend practical actions.
- Shape annual planning, forecasts, business reviews, innovation, portfolio, media, channel, acquisition and profitability decisions.
- Own and drive the advanced Marketing Mix Modelling program in the market, delivering actionable insights and recommendations to optimise campaigns and overall marketing investment.
- Own the B2C and B2B consumer research roadmap, selecting the right qualitative and quantitative approaches and activating the learning across the organization.
- Monitor the Canadian coffee industry and competitor activity across pricing, promotion, communication, distribution, innovation and emerging trends.
- Translate complex analysis into concise executive narratives, presentations and recommendations that influence decisions and build alignment.
- Lead, coach and develop a team of direct reports, creating clear priorities, accountability and opportunities for growth.
- Manage research and intelligence partners and annual budgets, ensuring quality, value, responsible data practices and timely delivery.
- Build strong connections with Nespresso HQ, Nestlé Canada, the US Teams and other markets to exchange knowledge and bring the best thinking to Canada.
What will make you successful?
- A university degree in marketing, business, statistics, management, analytics or a related field.
- 10+ years of experience in strategic insights, marketing analytics, business intelligence or consumer and market research.
- 5+ years of people-management experience, with a track record of building, coaching and developing high-performing teams.
- Demonstrated success leading complex research and analytical initiatives and turning findings into executive-level recommendations and measurable action.
- Strong expertise category management and in consumer panels: Nielsen Answers (3 years min.), NPD, Stackline and other panels (asset).
- Strong command of qualitative and quantitative research, panel data, forecasting, dashboarding and data visualization.
- Strong expertise in marketing mix modelling, media analytics, and marketing effectiveness measurement (e.g. MMM, attribution, media lift measurement).
- Strong knowledge of MS Office and dashboarding software (Excel/PowerPoint/Power BI).
- Deep understanding of Canadian consumers, customers, regions and channels; experience in coffee, consumer goods, retail, e-commerce or B2B environments is valued.
- Proven ability to influence senior and cross-functional stakeholders, constructively challenge assumptions and manage multiple priorities in a fast-paced environment.
- A strategic and curious mindset, sound judgment, intellectual rigor, integrity and comfort operating in ambiguity.
- Working knowledge of research ethics, privacy, responsible AI, data quality, supplier governance and budget management.
- Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide
Benefits
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one ofemployment
- Company matched pension plan
- Four weeks of Vacation and six personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirmingprocedures
- Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless ofmedical conditions, gender or sexual orientation
- Adoption benefits to remove some of the financial barriers associated with adoption
- Free Nespresso Coffee Machines and $100 monthly coffee credit
- Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across variousNestle offices/sites)
At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices.This position offers a competitive salary within the range specified above, aligned with our commitment toequitable pay practices.
What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility arevital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valuedand empowered to contribute and succeed.
If you are invited to participate in the recruitment process and require an accommodation, please inform HumanResources. Nestlé will work with you to ensure full participation.
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